AMOMA.comReviews 2,983
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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The price offered by Amoma is much better compare with other booking agent as it includes breakfast. Only issue on the receipt of payment for claim purpose which is not look so genuine.
The hotel was perfectly situated, very good customer service, plenty of choice for breakfast & spotlessly clean.
Hi Linda L.,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
Just be aware that there are international fees charged on top of the final payment. I wasn't aware of the additional charges until I looked at my bank statement. I did get refunded! They do have pretty good customer service and resolved everything! Overall a great deal and would rebook with them.
Hi Ciara P.,
We are pleased to hear your issue could be resolved completely. Don't forget our customer support team is on-hand around-the-clock should you need any further assistance.
Your AMOMA.com team
I was unsure how this would go because of all the negative reviews. But, it went perfectly. After booking my hotel, I called ahead to confirm my reservation with the hotel and it was fine. Would book through this site and would definitely recommend! Great prices!
Hi Britany C.,
Thanks for your feedback!
We are pleased you enjoyed our service and you can now save time in the future by looking straight at our incredible offers.
We look forward to helping you find another unbeatable hotel deal for your next trip.
Kind regards,
Your AMOMA.com team
Please give staff training on accepting Scottish currency. Some staff accepted and others rejected. We are one country!
Saw the hotel last time we went, went in and the wow factor struck us. Booked to come and was not disappointed with anything, room amazing, pools fantastic and the meals were out of this world.
Hi Wayne P.,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
Bad hotel, unacceptable behavior due to the fact that the reservation was made by amoma.com, no reception by co-operation, I was not given a vain proof of payment, as I asked. Also avoid the site amoma.com and the Hotel an der Messe, Frankfurt
Hi Andreas B,
We take each customer’s feedback seriously and we would like to assist you as soon as possible! Unfortunately we are not able to identify your booking with the details you have provided within your review. Please include your booking ID and one of our agents will contact you shortly.
Otherwise, you can also contact us through our on-page Live Chat or your customer account.
We remain at your service,
Your Customer Support team
Was looking for a hotel on their Australian site in AU$, then they sent me an email with a deal for that hotel that was really good, except didn't realise it was good because it was in US$ till after I paid!
Hi Louise L.,
We are sorry to hear about this situation. Please note that one of our agents will contact you to further investigate this matter and find a satisfactory solution together with you.
Your Customer Support team
Took a smoking room. But smoking rooms do not smell in good hotels. Value for money was very good. The temperature was well maintained. Cleanliness was good
I would like to say that I was concerned when I accepted AMOMA to reserve my room since I'd never heard about them. Even after paying the fee, I received an email confirmation which made me nervous. So to confirm, I called the customer service number and had the pleasure of speaking with Ms. Maxine Battle. She took my information and spent time researching my reservation. When she could not immediately locate it, since it was still so new, she took my number and my email so she could follow up. About 30 minutes later she found the reservation and contacted me immediately to make sure I was aware. She was phenomenal and should be recognized for not only her professionalism, but her pleasant attitude and customer service skills!
Booking was easy, the welcome at hotel was friendly, information provided was good, food was excellent and the dining room staff were attentive, friendly and professional. Room was very comfortable.
Booking was easy
Confirmation was quick
Contact was clear and simple
Information was clear And helpful
Good prices special offers very helpful site many many hotel all around the world!
I used AMOMA to reserve a room at the Hotel Mundial in Lisbon for two extra nights after our Grand Circle Tour ended. We were able to keep our room for the extra days and the payment to AMOMA covered the stay.
Great overall experience! Large and luxurious room!. Staff was kind and answered all my questions. Booked the room because I was taking an exam the next day. It was quiet and I slept great!
Have used Amoma and this hotel on numerous previous occasions - the second time this calendar year already. No problems - everything went exactly as it should.
Called the hotel multiple times. They are not aware of any booking made via Amoma. For refund amoma charges $60
There is no way to reach customer care!
Hi Appu K.,
We take each customer's feedback seriously and we would like to assist you as soon as possible. Unfortunately we are not able to identify your booking with the details you have provided within your review. Please include your booking ID and one of our agents will contact you shortly.
Otherwise, you can also contact us through our on-page LiveChat or your customer account.
We remain at your service,
Your Customer Support team
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert P.,
We take each customer’s opinion seriously and want to thank you for your feedback. Please send us more details at sitejabber@amoma.com. It will help us to offer you and 2.5 million fellow travelers per year the greatest hotel deals and a smooth booking experience on our site.
Your Customer Support team