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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I received my wheels today as AM said I would, however my lugnuts did not come. The tracking says they arrived in Ellenwood GA at 3:50 pm 4-2
Then left Ellenwood Ga@ 11:35 pm 4-2. Then arrived back at Ellenwood GA at 01:40 am 4-3. Still in Ellenwood. I'm only two hours away. This is not AM problem, I'm not happy with FedEx!
Order a set of corbeau seats and seat brackets for my 06 mustang. They shipped them quickly and they were packaged excellent. Great company and would do buisness again! Check them out you won't be let down.
Once I was connected to Leo via Chat session, things worked as easily as it could given the computer problems on Leo's end. After several tries was able to complete the ordered. Leo was extremely helpful and patient.
Purchased a rear diffuser adaptor package from AM to add another dimension to the overall look of my Mustang convertible... I spent a little time comparing the offerings, and when available the unit's installation video (thank you for offering those helpful tip videos), which helped in making my decision. I was looking for a package that enhanced the look, but did not convey an overall aggressive look, which I believe belongs to the fastback/Shelby portfolio. Just wanted to apply a little aggressive behavior to my GT convertible. The offerings, the ease of purchase went a long way in making the overall purchase easy. The unit arrived within three days of the order placement.
My order was shipped sooner than I expected.
Fair prices and a large inventory.
I have not received my product. I have received 20 emails since placing my order.
Part arrived ahead of schedule, excellent product and service
Back rotors came on time, front rotors came a day late and I never got my free gift with the purchase
I was suppose to receive front struts for my car in a bundle but only the rear came.
Sold me something promising to deliver in a week. Then after taking my money told me it wasn't in stock and wouldn't be for 12 plus weeks. Still trying to get my money back for them selling me a product they did not have and could not deliver. Customer service was even worse
Hello Larry,
I apologize that the wheels where out of stock, I see you have already spoken to a supervisor on 3/27 and as he stated it was just an authorization charge that falls off within 3-5 business days. Normally you can contact your finical institution regarding this information as well and they can look into the authorization for you. The only amount that was debited was $207.35 and that was refunded on 3/27/2025. Again, we apologize for any inconvenience this may have caused you and if you need anything else please feel free to reach out to us.
Thank you,
Allison
Always a good experience dealing with this company for any of my cars needs.
I ordered a carbon fiber hood for my Hellcat no where during checkout did it say out of stock received an email today saying item was out of stock and almost a month wait estimate for it to ship
Hello Buford,
I located your order for the hood, I apologize that there is a delay with your shipment. This is coming directly from the manufacturer to you, we try our best to reflect the correct shipping estimates on the website, but when it is shipping from our supplier some things are out of our control after the order is placed. I do see that you spoke with customer service today on 3/31 and they provided you with the estimated ship date of 4/24 please keep in mind this is only an estimate and it could ship sooner or later then this date. I did issue you a voucher for the inconvenience of the delay with your order. If you need anything else in the meantime please feel free to reach out.
Thank you,
Allison
Assisted by Jason from Atlanta, GA
No pressure, checked availability of parts.
When I decided to purchase I simply called him directly back with the number he supplied and placed my order.
I will order like this again. Thank you
The item that I ordered, showered metal brackets and in the video, however alot of negative reviews about the item coming with plastic brackets and orders coming in damaged.
The tech I talked to was very knowledgeable and succinctly answered my questions concerning fit of these wheels on my 2024 Mustang Ecoboost HPP. She recommended the correct tpms and lug nuts to go with them. The wheels arrived in a couple of days. I test fitted the rims on the car and they appear to fit correctly.
Very helpful and professional. I was pleased with the service that Jason supplied for me and I have future plans to utilize his services again. Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
I'm sorry I missed you this afternoon Daniel I just left you a voicemail, I believe the issue is you are still waiting on 1 more box to arrive that shows due for delivery tomorrow on 4/2/2025. In the meantime if you need anything else you are more than welcome to give me a call back and I'll be happy to assist you.
Thank you,
Allison