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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Purchased a performance cam lifter kit. Installing soon after I garage my car and get started. Should be a fun build. The hemi tick sucks lol
Placed an order at about 2:30pm 7/28. Selected 2 day delivery for an extra $34 and was told instead of a 7/30 delivery it would be 7/31 which was the free shipping date. Would think AM would reimburse my $34 I paid for early shipping.
Love the selection and all the choices everything I've bought there has fit and worked perfectly. This site is my one stop to get everything I need for my vehicle.and I can't wait for this next shipment to come in
They are the best. From the first time that i found this page. I dont see another pages in all the world
Not to mention that they are very fast in shipping.
- and customer services are the best. - I am very attentive.
They give you a lot of options. In the products you want for your car.
- and above all. Respectful, sometimes small but very important details.
Great wrong part was sent easy exchange happy with result hassle free everyone who involved too extra time to get the problem resolve
Always a pleasure buying from AM. Multiple orders, always quick response and shipping. These guys and gals know their stuff. Fast shipping, quality parts, buy with confidence.
Love the site
Keep up the good work
Very easy to work love the videos
I never seem to get any coupon codes or Veteran discounts on any orders. So I went with 4 Stars.
I'd say 5 stars but I don't have the item. Easy platform, and fitment guide is a plus.
I wanted to add to an order a couple of hours after I had placed it. I was a little too late, but Andre in CS gave me a credit to cover shipping so I went ahead with the additional order. He may not work in sales, but he got the sale today! Thank you Andre!
Tires, wheels and exhaust look fantastic. I will be back. Lots of neat stuff for the car.
Great selection of items, decent shipping and easy returns.
Excellent I ordered my wheels from here and they are amazing
I have a good overall experience with the seller, i have had problems before and they have resolved them hassle-free
AM is always a good place to shop for mustang parts. They have always been good to me.
I love shopping American muscle. They have all the parts I need. Kind of miss the pony etched shift balls, but this is also a good replacement.
The ease of purchase and being able to verify that the part that I need is a direct OEM fit from other people's installations is a big plus
Great response from customer service. Had an issue placing my order from the site. Within minutes I was speaking to Ashley and had everything under control.
I ordered a SS stripe kit for a 2010 Camaro and the folks on the phone were very nice and it shipped fast, BUT…. On their site you can see the 3M logo on the material because I wanted to make sure it was good quality. But when it showed up it was NOT 3M and was some "Blackant" brand cheap thin material that isn't going to last very long. Also…. The trunk kit was too short and didn't fit under the winglet so I had to make my own trunk kit by hand cutting up the hood pieces because luckily all I needed was the trunk installed. I would not advise ordering this particular kit if you want quality and or correct fitment, P.S. I am a professional installer of 30 years so yes I know what I'm doing before you ask.
Called again the next day after placing a large order because I forgot to order my tail lights and asked to be connected to Nate. And he once again took care of my order. Was very professional, very friendly. Glad to see that good customer service still exists. Thank you Nate!
Received my order in a timely manner. I was very pleased. However, one of my boxes suffered damage during shipping. The issue was immediately and professionally resolved by the customer service department. Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Doug,
I'm sorry if the quality is not what you expected from the SEC10 Rally Stripes White that you purchased. I looked at some of the customer reviews and mostly reporting issues with bubbling and air. It could be possible that you where just sent something incorrectly but cannot for sure verify without some photos. Since you already made this work I'm glad you had the knowledge to do it. I went ahead and provided you with promotional credit to use towards another purchase online or over the phone due to the inconvenience. If you need anything else please feel free to let us know.
Thank you,
Allison