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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Last time, I ordered hood struts for my car and the kit that came was trash even though the reviews were mostly positive. I returned them with little hassle and so I am happy with that part of the experience.
Doesn't come with instructions for install in box. Put it on and drove once. It broke where the three pieces bolt together and i ran it over.
I always head over to AM when getting parts for my Mustang. It's reliable and the customer service is top notch!
I have been a member for 5 years from Camero to Mustang I've always been able to trust this shop when it comes to parts to upgrade my ride
Purchased the Ford Performance Strut Tower Brace for my new 2025 Mustang GT Fastback Premium to stabilize the vehicle at higher speeds. Product arrived in one day. Installation instructions on product page made the process very simple. Price was reasonable and tear ice was exceptional. Highly recommend working with American Muscle.
Ordering was easy but my order was damaged during delivery so my shop had to purchase additional parts to make the parts fit properly, I wasn't aware until I picked up my vehicle because the parts were delivered to my mechanic shop.
Hy Mitchell,
I apologize that the exhaust arrived damaged and you where not notified until you went to get the car. I just sent you an email following up regarding this for additional information from you. I hope to hear back from you soon.
Thank you,
Allison
Bought the brake set and rear calipers after a recommendation from one of their helpful employees.
I had store credit but for some reason I wasn't allowed to use it and finally 2 days later it allowed me. Weird, frustrating but ok.
Have been sent poor quality parts multiple times that I've had to return for replacements and I have been sent parts that I were told were fits to my vehicle then had to spend extra money to purchase additional parts to make the part that was supposed to fit work costing me additional money to replace fluids etc after starting install.
It's been great. Besides having to return the last 3 or 4 items I've order due to defect or damage. Still enjoyable.
Brandon is AWESOME! Everytime I have called American Muscle, I have had the great fortune to encounter great people! BRANDON is awesome! He is extremely knowledgeable and I have gained a great friend! Prior to this, I met ANDRIA and I made another friend! Because this Company chose excellent personnel, They will have my business from here on out! These great folks, my new friends make this Company much better! Thank you both, you are awesome!
I love all precise you are by telling me the things that will fit and will not fit precisely. Your Customer Service is awesome and thank you very much as a military veteran. We do appreciate the least amount of paperwork in our hassle that we have to deal with.
Every time I've ordered the transaction was spot on. Parts fit and are as described. I have also used the YouTube video's for reference.
Bought full suspension for my Camaro, shocks and lower springs. Works great, improved handling and ride.
Hard to beat a place that rewards you for buying. Open box wheel rewards drop price on new Wheels? Epic.
Bought wheels here and couldn't be happier! Sold the car, but they looked GREAT!
On time shipping fast as well and never disappointed, my product never comes damaged
American muscle takes the guess work out of the right parts I need for either replacement or upgrades to my 2003 Mustang GT. Each part provides a thorough description of the part, what model it's designed for, and recommendations for other parts that may be needed for a proper fit and install on your car. I especially appreciate how the part description is specific about what the part is designed for. For example, my most recent purchase was a BBK X-Pipe. I have BBK long tube headers and my part description stated specifically that the part was designed for use with BBK long tube headers as opposed to stock manifold or shorty headers. That's the taking the guess work out of it part I'm talking about. Very helpful.
Always have what I need! I have purchased a good number of parts for my Camaro and Corvette and the experience has always been awesome!
Great experience ordering thru AM always pleasantly surprised how fast everything comes!
Fast and convenient. Good assistance with my purchase and very helpful staff
Fast shipping, excellent quality material.
Excellent shopping experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Lucas,
I'm sorry to hear that the item broke after install. I understand your frustration and we truly do apologize for any inconvenience. I called you this afternoon and left you a voicemail providing a resolution. At your earliest convenience please get back to me.
Thank you,
Allison