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AmericanMuscleReviews 9,138

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 5 days

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Washington
1 review
0 helpful votes
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Good
April 8, 2023

Good quality I liked it thank you very much made my car look amazing

Date of experience: April 8, 2023
Colorado
1 review
0 helpful votes
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Great customer service. I received the item very fast.

Date of experience: April 8, 2023
Texas
1 review
0 helpful votes
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Great Place to Shop
April 8, 2023

Customer service is always great and I can just about find what I need. I have been ordering from AM since 2017. I love it!

Date of experience: April 8, 2023
Iowa
2 reviews
0 helpful votes
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Great Service
April 8, 2023

Had just what I was looking for. Great price and service. Order came fast. Thanks.

Date of experience: April 8, 2023
California
1 review
0 helpful votes
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Decklid purchase
May 8, 2023
Updated review

Fast and easy to understand! Was able to find everything that I needed with instructions. Thank you.

Date of experience: April 8, 2023

Fast and easy to understand
April 1, 2023
Previous review

Fast and easy to understand

Date of experience: April 1, 2023
Virginia
1 review
0 helpful votes
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Great customer service
April 8, 2023

Customer service fixed my problem fast and made sure I was completely satisfied

Date of experience: April 8, 2023
Pennsylvania
1 review
0 helpful votes
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Fast shiping
April 8, 2023

Everything was great and was shipped within 2 days.

Date of experience: April 8, 2023
Florida
1 review
0 helpful votes
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IT's arrived!
April 8, 2023

Deck panel arrived well packaged a day early but hey no drama.

Date of experience: April 8, 2023
Texas
1 review
0 helpful votes
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Good
April 7, 2023

On time delivery and part in goods shipments ontime

Date of experience: April 7, 2023
Ohio
1 review
0 helpful votes
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A great place
April 7, 2023

Easy an quick on del an shopping was a breeze a great place

Date of experience: April 7, 2023
South Carolina
1 review
0 helpful votes
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Good Selection
April 7, 2023

Good shopping experience, installation videos are helpful in the product selection process.

Date of experience: April 7, 2023
Georgia
1 review
0 helpful votes
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American Muscle is a great shopping place for all of your muscle car needs. Their website is easy to navigate and they have really good prices too. Literally when it comes to shipping no one has faster shipping than these guys!

Date of experience: April 7, 2023
Washington
1 review
0 helpful votes
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Very Happy
April 7, 2023

My experience ordering my rims was very professional and easy. Jim was such a great help and was there to answer any questions I had!

Date of experience: April 7, 2023
Missouri
1 review
0 helpful votes
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Amazing Stuff
April 7, 2023

Always has what I'm looking for and the prices are the best around!

Date of experience: April 7, 2023
South Carolina
1 review
0 helpful votes
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Great product
April 7, 2023

Great seller fast shipping and great deals. Part was as it was supposed to be fit great. Would recommend and buy again.

Date of experience: April 7, 2023
Florida
1 review
0 helpful votes
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Missing hardware
May 7, 2023

Ordered a cat back exhaust with black chrome tips and you guys forget the most important part…THE BLACK CHROME TIPS!'nn

Date of experience: April 7, 2023
New York
1 review
0 helpful votes
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Ordered item. A/M charged my card 3xs, refunded 2xs, then refunded the 3rd payment 2 weeks later. Said they have no record of the order but my bank statement says different. THEN my order finally goes through(3 weeks later) which is 5weeks now and still no part, no ETA, nothing. And this was marked as IN STOCK SHIPs TOMORROW. A/M sure went downhill

Date of experience: April 6, 2023
Kansas
1 review
0 helpful votes
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I have ordered many orders from here in a few days. I have a new car. Parts were wrong and I have to do tons of BS to get it returned. Charging me $25 for some returns. This place is not my style. I like to be appreciated when I spend lots of money and potentially much more in the future.

Date of experience: April 6, 2023
California
1 review
0 helpful votes
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Fast and Easy
April 6, 2023

I ordered tail lights, rotors and brakes and I had them at my house in less than a week. Ordering is easy and the website is very professional!

Date of experience: April 6, 2023
Illinois
1 review
0 helpful votes
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Easy check out and fast shipping.
April 6, 2023

Product delivered as advertised and came in sizable box with plenty of padding to keep the extension cable safe during shipment.

Date of experience: April 6, 2023