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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I am overall extremely satisfied with my purchases I have made with AmericanMuscle. The easy to navigate inventory paired with make and model filters made finding the right parts for my Mustang a breeze. The shipping was good, no issues with lost packages etc. But I will say I did buy a few parts from LMR and they were able to get my order in next day free. Three day shipping however is nothing to complain about and I will gladly continue to buy from AmericanMuscle anytime!
High quality product and quick shipping made the shopping experience an excellent one! Highly recommend and will definitely continue doing business with AmericanMuscle
Shopping on the American muscle website for my 2012 mustang convertible is average. Nothing really popped out or grabbed my attention or made me stop what I'm looking for and look at something else. The website is fine, looking for stuff that I need or want is great, items on hand is also great. The biggest issue that I've had is with shipping. I've ordered four things from American muscle two items never showed up. I let American muscle know, they reshipped it and I received it the following week, the second issue for me was the free three day shipping. According to my purchased order, it was promised to be here on a certain date and it was not yes the item showed up a two days later but that's not the point. If the promises made is three days, then the promises should be kept, regardless of who the shipper is. After all is said and done well I continue to shop with American muscle? Most definitely they will just have to put up with my complaining and I will just have to put up with their shenanigans.
Everything I ordered arrived on time, with all hardware, and is of good quality, for a very reasonable price.
I bought them for a charger wasn't dark like they say i return them like the company says through fedex that they send the return labels to so they claim they haven't received them so they will not refund me because fedex didn't do what they had to correct i've contact american muscle 5 different times and got 5 different lies i wish i could give a minus review because they just lie i will never again deal with them
Fast shipping
And everything it's with good quality
It should not have taken 11 days for my order to arrive. My experiences with Fed-Ex have always been miserable
Quick and easy ordering. Delivery was fast and came early.
Shopping on their online website is a rather simple process, as with many other vendors. Saved profiles do tend to simplify the purchases I have made over the years.
My only issue, many of the American Muscle products are simply over priced. For instance, my purchase today it's for a chin spoiler. A simple piece of molded plastic, 4 inches wide by 5 feet for nearly $350. Simply ridiculous. To that end, I have found many of the same products on Amazon, at half the price.
Nothing but praises! I've been an American Muscle customer for years, purchased quite a few parts. The ordering process is fast and easy. The website holds your saved items as one browse for additional items.
What could be improved upon with your overall processes…. Only send emails for items that are actually for my make and model. I seem to get a lot of parts showing up for the new S550 models, where the pictures aren't clear that they're for a different model/year. So once you browse these items, they're automatically a part of your next mailing.
License plate, brush, aluminum great quality LED lights are bright! Easy to install
American muscle did an amazing job with products and getting it to me on time.
Great quality shift knob! Fits very nicely. Quick delivery.
I got a set of black lugnuts for 22 mustang gt and one of them wasn't threaded so i called them and had a whole new set on its way to me within an hour! Great customer service!
I received my brade and Rotor set quickly. The products are good quality and they were a breeze to install. Took maybe an afternoon. All in all, a great experience with American Muscle.
I've never been let down by AM, their delivery is always punctual and the part descriptions are always accurate
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members