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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Experience good but could have been better. I bought my spoiler on a Thursday with Next Day Air for I believe $160 and it didn't arrive until Monday afternoon 4 days later which is same as normal shipping so I feel I paid too much for nothing. However I was pleased with the product.
Always simple, showed up in a very timely manner, perfect condition, correct orders. Solid folks
Site navigation is easy and friendly. Just a few clicks and you get a specific list of parts for your vehicle. Very simple and easy to navigate. From beginning to final ordering it as a breeze!
Motor was failing on the original. Ordered this and it's an exact match. Snug fit disconnecting the cable to the mirror, but looks great.
Great prices, fast shipping, excellent process. Love the website layout and how you can choose your exact model and shop only for that model.
Bought 4 items and all are great quality. American muscle is the best site for your pony!
Always receive everything on time and in great condition. Have ordered many parts from here and will order many more
Horrible from first moment
Double charged my card Sent a chat and was told that was not true so sent a screen shot from my bank and rep disconnected the chat and added a $25 credit to my acct.
All products shipped except one and it has been sitting for over a week with just label created. I sent two messages with no response no shipping no refund nothing. Just horrible
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Amy
EXT 257
I have over the years,purchased from American Muscle 30 times at least. I wait with anticipation for myself bought gift and I have never been disappointed.Always on time and just what was said it would be.Never been disappointed,and for a old retired auto guy that remembers what service should be,American Muscle has spoiled me!
Purchased these and received them within 3-4 days! Incredibly fast shipping and they turned out so nice on the car. You can really tell the difference right away and the ride feels so smooth.
I found that the quality of the product was not what I was expecting period it is tissue thin like wallpaper
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If you would like to discuss, please reach out.
I hope to hear from you soon.
Amy
EXT 257
Ordered 4 items. 1 came in, 1 was wrong, 2 never even shipped. Wrong item was returned and would not send another until wrong item received. Asked for refund instead. Took over a week for refund. Was told id be emailed an update on other 2 items. Email never came. Finally gave up and canceled the rest of the order. Still waiting refund for that. I will order my parts elsewhere from now on.
Thank you for your review!
If you would like to discuss, please reach out.
I hope to hear from you.
Amy
EXT 257
New front bumper was left on my front porch, box ripped halfway, pieces of the box missing. I hope there is no parts missing
Great quality mounts and fast shipping! Only thing that could be better is the description doesn't say weather it's 2 mounts or 1. But if you are looking for mounts then order with confidence knowing it's 2 mounts.
Best site ever easy order delivers fast no complaints
I got my product expeditiously. They're just black lug nuts I didn't open yet cause I'm waiting for my caps but yeah. Lighting quick
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
Thank you for your review!
If you would like to discuss, please reach out.
I hope to hear from you.
Amy
EXT 257