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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I ordered a single fog light assembly replacement. Out of stock for 12+ weeks? I get email alerts when it says it's in stock but it never is?
Need more 94-98 COBRA parts..
Always fun to order new things for your vehicle and personalize your ride.
Easy to install and straight to the point! No room for error! A+
Highly recommended!
I bought 2 things from AmericanMuscle and I was very pleased with my purchase. I got the next day delivery. I got constant updates on my order status, and I'm very satisfied with my order. I would highly recommend them?
Placed an order for a rouse cold air intake, first kit came faulty so I returned it, second box came in a week and a half later and I was a little too excited to place in my car only to realize the clean air tube was missing after I started putting the second order in my car (which the clean air tube was definitely in the first order). Called customer service and they opted to send out a third set of the product and then send back whatever I wasn't going to use. Another two weeks go by, get the third package and to my surprise the damn cold air tube was missing AGAIN! Damn near had a stroke bro. Called customer service again, they told me that part was never included in the package, which that doesn't make sense. Got transferred all over the damn place and was connected to John who was actually rather helpful. Opted to send the third package back (as I had no use for it) and kept the second order installed in my car (since it was already in there bolted on) and was told I was gonna receive the clean air tube and i was told they were going to try and overnight it. I received an email that they were to send it anytime between that day I called (4/6/23) or 4/17/23….so here I am on 4/14/34 asking for a damn refund after a month of shenanigans since there's yet to be anything shipped and was told that I would not have a guarantee that it would even ship by 4/17/23. All while receiving emails to take a picture of the parts installed on my car to show them off on the website, IM MISSING PARTS STOP SENDING ME THAT DAMN EMAIL. Anyways I ordered the part from rough directly. Done with this company for sure.(didn't have time to proofread so if there's spelling errors or my review doesn't make sense sorry, too busy having a damn stroke from the anger)
Easy to install - nuts are a little wonky to tighten - looks great!
After receiving and open the box for the first tome i was really impressed with the quality of product, which ultimately lead to lower labor cost to get the parts painted and mounted on my vehicle.
Everything went well. I had no problems navigating the site. The piece shipping Box safety secured it. Once out I looked it over no damage. I highly recommend this item.
Excellent customer service! Thank you for the smooth transaction!
Fast shipping. I will buy some more stuff from them
I am extremely excited and happy. I can not wait to receive my order. This was my first order with your company, and I was able to find everything I needed at prices that I could afford. Thank you
Really brought the car alive easy to use and shipped quick
Great, great, great, great, great, great, great, great.
Everything was as expected as always with American Muscle.
Fast like how they make sure your home to receive your package
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Amy
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