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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Everything went smooth without any issues. Shipping was a couple days longer then originally expected but no big deal.
Poor design on shifter boot, looks nice but near impossible to fit in original console trim.
Great site and parts selection. Also, love the videos you have for the items.
Bought rear and side louvers for my sons GT. Fit and installation very easy. However on the side louvers the adhesion helper and tape was old and would not stick we had to go buy new double sided tape. That took longer than the actual installation. Will get my son to post some pics.
Got an axle back exhaust for my 2013 V6 mustang. Easy install and sounds much better without being obnoxious.
Super Fast Shipping! I will definitely be ordering from them again.
I never got my package and they keep on pushing back the delivery date on my package.
I am very sorry to hear that.
I reviewed your order and I see you have
Contacted our customer service.
If you have any questions- please let me know.
Amy
EXT 1257
Good experience, overall with the parts I order performance parts that I needed for my car …
Perfect choices and fast delivery every parts feed perfectly
Ultra fast shipping. I barely got it ordered and it was at my door!
So far the product was in excellent condition and is working perfectly in my 92 Ford Mustang
It shipped fast, and was shipped carefully. I have been looking for a reliable clutch and this is one that I would suggest this for anyone looking to go up for performance parts.
Shopping online was an easy experience with a lot of reviews and good description of parts. Shipping was fast and parts were well packaged and delivered without damage.
I would like to let you know wrong color its gray i ordered black what to do
I am sorry to hear that.
If you have any questions about your order-
Please feel free to reach out to our customer service.
We are happy to help!
Amy
EXT 1257
You have what I need for my car and I like the price
I placed a $151 order. They did a pre authorization for the amount which was fine. When the order shipped, I was charged 2 separate charges of $36 and $115 which put my account $45 in the negative. This is NOT how preauthorizations work. They're only supposed to debit your account for the actual amount, not double the amount. They just told me tough luck, you'll hVe your money back in 3 to 5 days. I guess I'm supposed to eat air sandwiches and ride on fumes for work all week. NEVER AGAIN will I order from this crooked $#*! scam of a place.
I am so sorry that was your experience.
If you would like to discuss this,
I would be happy to speak to you about it.
Please feel free to reach out.
Amy
EXT 1257
Ordered front pads for my charger scat pack package came quick and everything went smooth
We ordered 4 tires and wanted them delivered to our dealership for installation. The website kept changing our shopping address to match our billing address and vice Versa. I kept changing it back and before I hit "confirm," I double checked that the addresses were correct. However, when I got my order confirmation, they had once again changed the delivery address to my house. We immediately called to try and change it but were told because of the expedited shipping, we'd have to call FedEx and pay a fee to "possibly" change the delivery address but even if we paid, there was no guarantee they'd change it. I ended up having to load the 4 tires in my car and drive them to the dealership which was far less than convenient. Other than that, the order process, and fast/free shipping were great. It should be much easier to have these tires delivered to a different shipping address as most people will not be installing them at home.
I am sorry to hear that.
If you would like to discuss your experience-
I would be happy to speak with you about it.
Amy
EXT 1257
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
I am so sorry to hear that.
I do not see that you have reached out to us as of yet about this
Issue.
If you have questions or need assistance- we are
Happy to help!
Amy
EXT 1257