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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Easy to find first time I have ever had to replace any of the convertible parts. Going to need a new top soon debating if I want to try to install it myself or have it done
Everything I have ordered off AM has exceeded my expectations in terms of quality and customer service. - JC
My order came fast and the products were great quality. Love the red caliper covers we received. Looks great on my Camaro.
First time buy through AM and very pleased. Product was easy to install. I had to cut to fit (just slightly long). It looks great and I'm happy so far with the whole process.
Nicely done catalog, just wish there was a lot more 3 m tape with my package, not even enough to properly do one side
Shipping was really fast, very much appreciated. I'm really excited and happy with the service you guys did for me. Thank you so much.
American muscle always has what I need and when something fails this where I come to shop
The order shipped a day late and the writing on the knob was upside down when screwed on all the way.
Did not like the color I received and was given instructions on how to return items. Very easy return policy.
Good support, good experience.good products, install as they should,good how to videos.
I ordered an open-box blower motor for my 2011 Mustang. I understand what that means, but I would think the shipping department would also understand that they need to do a good job packing the part for delivery. Sadly whoever packed the motor put it in box that was too small for the part and it arrived poking through the box and broken. Okay, I get store credit, but I will think twice before ordering something that needs careful packing.
I am so sorry to hear about you experience with
Your open box item. I see our customer service has
Assisted you with this, however if you would like to
Discuss your experience- I would be happy to speak with you about it.
Amy
EXT 1257
Purchase went smoothly and there was support for any questions I had.
Quick shipping and easy to purchase. Really appreciated the pictures and videos of the exhaust on other vehicles.
The thing i love most about american muscle is that they deliver and ship fast and always gets here on the date it's expected to arrive, have never had a problem with these guys and will definitely keep on ordering from them
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
I tried to reach out to you via phone.
If you would like to discuss your experience-
I would be happy to speak with you about it.
Amy
EXT 1257