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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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At first had an lil problem placing order on the front wheels, made the call an sales rep walked me through it with a breeze.
I have made three orders so far and I'm completely satisfied with the service I've received. I will definitely be doing more business with American Muscle.
Very easy to navigate through the site.
No complaints, Great service, prices and quality parts, but, please add on a Veterans/First Responders/Medical personnel tab to make sure and more visible that our discount was added to our purchase.
Very satisfied. Second time I shop American Muscle and I very sure I'll be doing a lot more business with you all.
Great website experience, you guys could chill on the review email I've gotten like 20 before my order even shipped so still waiting for the items to show just doing this so I can hopefully not get 100 more emails asking for a review I'd prefer to just buy items and leave it at that.
All great product, fast shipping and great customer service!
Just picked up a super clean 99 Mustang with a Kenne Bell 2.1 on it. Its in amazing condition, just has a few quirks. I looked up what I needed and placed my order to get her to where she's supposed to be. I will be doing plugs, coil packs, and changing all the fluids. The chin spoiler had some rub damage, so that is being replaced as well. Looking forward to getting the little things fixed and open her up on the highway.
Very good, happy to do business with am again I will recommend am whin all my friends.
Needed help with placing an order. Ver professional and knew their stuff!
Most of my parts come from AM. They have great wheels, tires etc.
Bought clutches and other products for my Hellcat! Always have amazing products for my Challenger Hellcat. Always great prices and services! Just wish the shipping was faster!
Dylin was very helpful in answering my questions I had before my purchase. I hope he is able to get credit for the sale. I did go back in and edit my cart a few times. I was shopping around for the best prices. Thanks for your help Dylin R.
I've ordered multiple things they all come fast and were all right
No issues navigating the website easy checkout
Found my matching wheel
Some items are overpriced, especially when I'm knowing that the products are coming from China. Overall, it feels great to find the best products for my Mustang without having to search all over for parts. I'm giving you four and a half stars, not four, mainly because your website is quite glitchy; it sometimes adds items to my cart that I was just browsing.
It was here with in 4 days of order ease of order and use of PayPal to protect my order
Everything I purchased and the expected delivery date of the product was satisfied with me
Your app thinks I only have 1 mustang so I spend about 10-15 minutes trying to get it to revert to one or the other everytime I try and order something. It's extremely irritating!
Easy and cost-effective, shipping quick and easy. Great products.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
Hello Timothy,
I'm sorry that the website won't let you keep more than one vehicle selected at a time, so you have to revert when shopping for multiple. This is a good point, and maybe we can look to implement a change. I'll pass your feedback along, and if you need anything else, please let us know.
Thank you,
Allison