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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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The vents for the gt350 style fenders do not fit properly. Im not exactly sure what to do about that
Ordering was fast and easy, and they answered all my questions with a smile! Thanks for the upgrades
I had a question about a product, and a customer service rep called me back. Answered all my questions and concerns. Outstanding customer service!
I bought an upgraded radiator and now i have my upgraded alternator and starter on the way
Easy shopping, accurate product, fast shipping... Great overall experience.
My first order was an open box cold air intake which was missing a very hard to find piece which made me have to return and wait another 1.5 weeks for a new item.
Hey Elijah,
I'm sorry that your purchase of the Cold Air intake was missing an essential piece for installation. I encourage our customers, when purchasing open box products, to review the description and photos we provide on the website to know exactly what they are receiving. I see you have spoken to customer service, and they have assisted you with setting up the return and refunded your expedited shipping. In the meantime, if there is anything else we can assist you with, please let us know.
Allison
The Barton Hybrid 3 Shifter has met all expectations. It's tight, quick to shift, and has no noticeable deflection. It was worth the investment.
Great job and great work by all of the teams and staff on this day of action in this important space of our time in this great citizens of america who have the right and duty of standing with our people to fight against the tyranny and oppression and to protect the people and cars
Ordered a one piece rear floor mat, received a different two piece product, and one of those pieces is warped and not even usable, even if I did decide to forego the PITA of returning this huge box. Online return process requires 4 photographs, but logs out when you try to take the photos, and then makes you go through the whole process again. Said that a return label was sent to my email. It wasn't. Now what?
Hello Andrea,
I'm sorry that one of the pieces of the floor mat was warped and unusable. I understand your frustration. In the future, please reach out to customer service; not only can we assist with the return, but we can also work with you on different resolutions. If the photo upload process wasn't working correctly, we can certainly assist with that as well. I apologize for any headache we caused you and for the inconvenience. I have issued you promotional credit to use on a future purchase, either online or over the phone.
Thank you,
Allison
The shipping information on the website is totally false. It states items ship in 1 to 3 days, however that is not the case. I only received 2 tires after ordering 4 at the beginning of last week. I have just ordered some items that they now say will be here on the 15th. They were ordered on the 1st.
Order order a lot it would be nice to have a discount now and then
Very easy to shop and find parts I needed. Website is very user friendly
I've had to get some thing replaced because of damage or defective parts and they have gone above and beyond helping me. Thanks yall!
I've had a parts that I had problems with. They have gone above and beyond helping me. Thank you again
Amazing products and decent prices. Will be ordering more in the near future
I have placed several orders with American Muscle since I bought my first GT in October of 2024 (2013 coupe)and have not experienced any problems or surprises. The parts I have ordered have all been just as described and arrived with no damage, all been packaged well. I had a problem with a tuner that had nothing to do with American Muscle, I called the tuner tech support and was recommended an update that didn't work, BUT it was replaced with no problems and they sent out a new unit the same day as my phone call. I have searched pricing on all of the parts I buy and contact information for the seller. American Muscle has been very competitive on pricing (not always the least expensive), but they have all of their contact information on their website including their address and they answer their phone. That is a must for me to buy new parts.
Thank You American Muscle for worry free orders.
Mike G.
Restoring an 87 mustang and ordering tank on your site was quick and easy
Website makes everything easy. All the reviews, all the exhaust videos and installation videos that they have. Blows away the competition by far.
Simple and easy to find quality parts that fit. Streamlined website that is so easy to find what you want for your specific vehicle.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Garrett,
I'm sorry that the MP Concepts Quad Exhaust Rear Diffuser is not fitting correctly. I sent you a text message with some more information, and at your earliest convenience, please give us a shout back. We will be happy to work towards a resolution for you.
Thank you,
Allison