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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Thought leather was a solid piece. My mistake, dash doesn't pop off. Info hard to find.
Worked perfect and so easy my 17 year old son installed it himself
Watched 3 videos and did exactly as said. Got it on window fighting to get rounded to glass. Less then 2 hours sitting in driveway came out and it had done popped up. Tape on latches or rest of it did not stick.
I am sorry to hear that you had difficulty with the installation of your Rear Window Louvers. I see that you have spoken with our team and reviewed the install process.
Please let me know if you have any further questions.
Amy
EXT 1257
It was very easy to order a gift card and get it to my grandson (who loves American Muscle for his vet) for his birthday!
Item ordered and delivered with no hiccups thank you.
I placed an order for a part on my vehicle, which is very expensive. It was supposed to fit my vehicle. It did not. I tried to do a new return. I got nothing but we can't do this. It's too early. You have to wait two days all I asked for was a new return label by email so I could return the product that you sent me that was inferior did not fit my vehicle, as I said, I am very unsatisfied with it. I got nothing but a hard time. I'm still waiting to do this return again as I said I've got nothing but a hard time and a lot of we can't do this. We can't do that and you have to wait well how long do I have to wait to return a $500 part for my car that does not fit you tell me.
I am really sorry to hear that your Panhard Bar Kit did not fit as expected. I see that our team has assisted you with your return and please feel free to reach out to me if you have any questions
Or if you would like to discuss your experience. I would be happy to speak with you about it.
Amy
EXT 1257
Product quality is there. Shipping accurate as well.
The lights look great on my car, they make the rear look newer. Took me about 45 minutes to install, instructions were very simple.
I love your website. I would like to learn about using my car as a build model
On your site
Item was ray to order and was delivered quickly. Thank you
We've been dealing with an out of stock item from another company for almost one year with little to no help from customer service on updates. I previously signed up to be notified by American Muscle when the item was back in stock. Last week I was notified the item was back in stock, called and got Joe on the phone immediately, placed my order, and my items arrived within days. When calling the previous company, I sat on hold being the 40th caller in line, told that the parts were still not available, but was able to cancel my order. We will definitely call American Muscle first the next time.
Joe, who I ordered from was easy to work with gave all the info I needed and didnt need.
Fast shipping and kit was as described. Placed another order with them
I have been waiting for apart for several day. Has been held up at fed ex in Grove city. Have made 3 phone calls to your company and still have no part. Really really need this part. Was told that tracker was placed and would receive part.no later.than today
I wanted to apologize for your original dip stick being lost and I see that we have already shipped out your replacement and it has been delivered.
I see that we refunded the expedited shipping you had purchased as well. Please let me know if you have any questions. I would be happy to speak with you.
Amy
EXT 1257
Fit perfectly. Very fast shipping Overall, very pleasant Experience dealing with American muscle
My brother loved it! Thanks so much, hems going to stick it on the back of his
Like having extended warranty option. Gives you a little peace of mind if something happens.
I ordered Power Stop Z26 brake rotors and pads. Quick delivery for no extra charge. I got exactly what I ordered and knew when it would arrive.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out. Please let us know if you have any questions or if you would like assistance with your dash cover.
I would be happy to speak with you about your experience.
Amy
EXT 1257