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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Cold air intake for more sound and appearance and few hp gains
Wonderful, Awesome, Enjoyable, and will refer friends and family.
Purchased items on Tuesday. Payed extra for two day delivery. Informed items will now be delivered on Saturday.
Very easy to talk to over the phone. Order came promptly packed well and was very happy with my wheel purchase
American Muscle was great with identifying specific parts that was for my vehicle. Parts came in great packaging and shipped very quickly. Overall satisfied with American Muscle, they will have my business going forward.
It was very easy to place my order and it was delivered quickly!
Purchased this part because it is advertised as having a 3 inch inlet size but it has a 2.25" inlet. Only giving 2 stars because I was given a partial refund in the form of store credit and customer service was ok overall. But beware if you are purchasing this item that it definitely does not have a 3" inlet.
Thank you so much for your feedback and for your recent purchases for your GT Mustang.
I see that you have spoken with us about this order and have been assisted.
Please let us know if you have any further questions.
Amy
EXT 1257
Love the lug nuts. Fast shipping. Would definitely do business with American Muscle again!
My experience was an absolute breeze. The package arrived without any issues and everything look good in shipping. Only one package was delayed but only for one day which didn't bother.
Made my car look new. Fit perfectly. Cant tell it's a cover looks like it came on there.
Easy website to work with. Great and fast shipping and exactly what I wanted!
This month I purchased a McLeod clutch kit and a set of 2 piece OEM cobra-style headlights with black housing.
I ordered a Coyote Grille emblem for my 2024 Mustang. The salesperson, Steven was very helpful and knowledgeable. He quickly processed my credit card order and included my military discount. The item was ordered on Wednesday and arrived on Saturday. I was able to track the standard USPS shipping.
As usual, the service from American Muscle is excellent.
I had an idea of what I wanted but still asked for advice. Not only did I get better options, but I also got a far better price. I can't say that for many online chat discussions. I will be back for more products.
Always incredibly easy to order anything, part selection is the best! Fast delivery to my Canadian address.
Thanks Guys!
Found what I was looking for at the price that was reasonably
The representative was very informative and the delivery was extremely fast
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to learn about the delay with your recent order. Thank you for reaching out. I have reached out to you over the phone to apologize for your experience and I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257