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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Package was damaged the product was hanging out. Luckily it was okay
Had a mess up on my order but they corrected it fast. My product also had a price cut a week later I reached out and these refunded me the difference for that. Super Awsome company.
Everything arrives on time.
Safe purchase and very good quality products.
Good, the only issue was the shipment arrived a day later than what was advertised at the time of purchase. I was hoping to receive my parts before the weekend to start working on the car first thing the next morning.
Shipping
Ordered fuel injectors because I NEEDED them asap. They were shipped next day via UPS. Couple of days into the shipping the package was transferred over to USPS which isn't a issue.
During the day of delivery I checked the status to see it said "returned to sender for address error".
Checked my shipping/payment info, everything was correct. For some reason the distribution center printed a label with just my last name and no apartment number.
I was able to contact my local USPS distribution center and have them hunt my package down, which I received.
Top injector O-rings (item ******* for 2007 V6)
Now for the injectors, the top O-ring that came with these injectors was crap and needs to be avoided unless you want a car fire, I saved my top injector O-rings from my previous Bosch set and used those top O-rings for the other injectors. They've been functioning properly so far. (Bosch injectors for a 4.0 V6 are too high of a flow *******@20ibs an hour for stock tuning and A.M. doesn't have a preset tune for *******@19ibs an hour stock)
Great experience. Fast shipping. Will always get my parts and accessories from AmericanMuscle.
Definitely sounds great. The mid range drone at highway speeds is not noticeable. I could hear the radio and the passenger in my car.
Although some items seem to be priced highly all in all quality stuff and easy to use site.
Exactly what I needed! No damage.
Great delivery time exactly what I needed for my mustang thanks again
The Guys at American Muscle are very professional and experienced with the parts. I've been a happy customer for yrs and love the sound of my new exhaust. Thank you
Great experience,
Smooth easy Transaction.
Showed up fast, Free shipping
Box came damaged and dowel pins fell out of the box, called to get some overnighted to me and was told they don't have overnight shipping as an option so then I had to call 4-5 times just to get the correct information about getting a replacement which then took 5 days to get here. So to sum it up, bad packaging and horrible customer service.
Hey Nicholas,
Really sorry that your kit was missing Dowel pins. I see that we sent you out a replacement kit.
I left you a voicemail because I wanted to personally apologize for your experience.
You have my EXT 1257 if you have any questions or if you would like to discuss.
Have a great day!
Amy
Fits perfectly, came quickly!
Gauge fit perfectly also!
100% Satisfied!
Fast, helpful and product does what it claim.
The online Bama support team did an excellent job walking me thru tune process
My first car was a 2008 Mustang GT 108k miles. I bought all of my aftermarket parts with AmericanMuscle and have never had an issue with customer service or shipping. All my purchases have been online. There have been some questionable cost-to-quality things, but overall I am very happy with my experience. I will continue to use them on my current Mustang and for every Mustang I own in the future.
Excellent experience and quick part delivery. Would order again
Brace from Ford performance is easy to install and good quality
Getting spamming review emails constantly. Ordered part hasn't even shipped and I've gotten 5 emails about customer service and product reviews, its very annoying! I don't mind surveys but at least let me get my product first!
Hey Corey!
Sorry about the emails, if you do not wish to receive them you can select "unsubscribe" within the email.
Please feel free to come back and leave a review on your Ford Performance Traction-LOK Limited Slip IRS Differential. We would
Love to hear what you think. If you have any questions, I can be reached at EXT 1257.
Have a great day!
Amy
The product came quick. It looked great on the car but it chipped in less than 24 hours and u can bow see a white spot. It was a gift for my boyfriend and he still loves the way the car looks I guess we will have to find some kind of paint to fix it.
Buy everything for my mustang on here involving suspension, headlights and other cool stuff.
Worthwhile amount of replacement parts and upgrades, easy navigation and ordering
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
Hi Jay,
Thank you for reaching out in regard to your fuel injectors.
Really sorry to hear abut your experience with shipping and I am glad to hear that you were able to get your package.
Please feel free to contact me at EXT 1257 if you have any questions or if you would like to discuss your experience.
I would be happy to speak with you and review your order with you.
Have a great day!
Amy