On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My order showed up a day early. The box was in good shape and everything looked good, but the part did not fit my car. I wish they asked you if your car was RWD or AWD when setting the car you're shopping for. I'll just have to pay closer attention next time.
Never bought from this website but first experience was good
I went on the site, typed in the search bar for T-shirts and found one instantly to buy for my sister's birthday. Using the American Muscle site makes shopping so easy whether it's attire to wear or parts for your car!
Service was great and fast! I would purchase from here again.
Very helpful awesome service a human being to talk too very good a helping me get the right things that I needed for my ride
Everything was great with my order. I bought tires and rims that were mounted, balanced, and filled with nitrogen. The order was shipped fast.
Nice piece to add for the radiator and electric fan set up. I had to fabricate to stand offs to mount it only because I went to a 3 core radiator and electric fan set up.
Easy to find what I was looking for, made.the purchase now in 4 days I'll install it.
When installing the headlights i barely pushed on it and a chunk on the back broke off, drove car with headlights for a few days then wires burnt up…
The times purchased arrive right on time which was really fast shipping. The products are amazing and they work really well. I had some trouble so I had contacted support and they quickly fixed my problems.
Great experience my package got to my house sooner than I expected, which was great.
Ordered two 50 series flowmaster for my Dodge Challenger. Excellent service and delivery. The mufflers sound great also.
Thank you Steve for letting us know that you are happy with your Flowmasters and Mufflers.
If you should have any questions let me know at EXT 1257.
We appreciate you reaching out with feedback.
Have a great day!
Amy
I ordered a grill insert with lights, when I received it both light adjustments were broken (pieces were in the bottom of box). Obviously it was returned
Received the driveshaft on the promised delivery date. The box was connected in the middle and almost came apart. The driver had taped the box in the middle or it would have come apart. Fiber tape should be run vertical too keep package together.
Thanks for speaking with me today Glenn, I appreciate your feedback.
Again, really sorry for the condition the box arrived in and thank you for letting us know.
If you should have any other questions please let me know.
You can reach me at EXT 1257.
Have a great day!
Amy
Great products, very good service and the ease of ordering on your site, thank you.
Good service, good price and a good selection on items for my cars, thanks.
My experience is always hassle free and straightforward. I can count on AM for fast delivery.
The louvers are lovely, however they are a bit undersized. The louvers do not completely fill the gap.
AMERICAN MUSCLE packs items with care, easy instruction guidelines and they always go the extra mile to ensure proper fit and function. The extra attention to detail makes shopping with them the easiest decision you'll ever make.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
Thank you for reaching out William!
We appriciate your feedback and welcome you to leave a review about your
Throwout bearing and header gaskets as well. We'd love to hear your opinion.
If you should have any questions or if you would like to discuss your experience-
You can contact me at EXT 1257.
I hope to hear from you soon! Take care.
Amy