On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent, very fast delivery and very good products.
Although it doesn't have discounts but it has a lot of products and accessories so that the car looks great
I ordered a hand tuner. Never never even opened the package. Had to get rid of my car so I called into customer support. They would not let me return it even though I didn't even open the package whatsoever. Horrible policy horrible company will never be Purchasing from them again
Overall experience is a little short...
The problem is both parts I ordered were not accurate to the model... mismatched hardware,short rubber moulding
I wanted to get my rims and tires off of my 08 mustang GTCS because it will be sitting for awhile, because I had a stroke and I needed to get my rims and tires off the concrete in the garage, they worked fine which made me smile because the rims are off of a Chevy that's why I needed the spacers to make them clear the calipers, they worked, thank you American Muscle.
Took me around an hour to install. Would've taken less but I have absolutely zero background with mechanical skills. Followed a simple Youtube tutorial and went from there.
Had no issues installing it, pretty much plug-and-play just as advertised. Super high-quality and sounds absolutely amazing once installed. My car is absolutely bone stock apart from this new BOV. Build up some boost while driving and release your foot from the gas pedal and it'll put an instant smile on your face.
Second time I ordered a radiator and the service is great. The price is fair and the product arrived the same week.
Not sure what happened but they only sent 7 coil packs when it should have been 8
The experience was awesome as always, very fast delivery and the parts in pristine condition. Will definitely will continue buying here.
I have not installed the lighting as yet. I am certainly looking forward to the completed project
Good product, the check out always requires that something be re entered. Kind of a pain
I ordered it with no hassles and it shipped really quick. I got the product with no damage. American muscle is a great company
Little trouble navigating websight"not tech savvy"callec and ordered wheels and tires from Brad. He was very knowledgeable and helpful.looking foward to receiving my order.i plan on using America muscle to customize my mustang gt convertable..
Great price, easy to order, quick delivery, and the cover fits good.
Compré un producto y me queda muy bien y luego otro que no tanto
It went well. I had to enter 50 characters so here you go. I have now reached the requirements to submit this.
My experience with Josh A. Was great and everything went smoothly thank's again
I purchased The Apex LED Head lights with the black back ground 2 weeks ago, and waiting anxiously, when they arrive to get them installed on My 2005 C6. I always look at American Muscle post on the internet. I noticed that the price of the Apex Lights were reduced by $75.00. Immediately I made a phone call to American Muscle to see if I could be extended this new price. The lady on the phone took all my information checked on her computer to verify. She did and said she would need her managers approval. She emailed her manager and within minutes she gave me great news. American Muscle would honor the new price and credit me the $75.00.
Great Costumer satisfaction, Thank you American Muscle!
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
Thank you for speaking with me today Jeff.
We are working to get that replacement gasket sent out to you.
Please contact me back with any questions.
I would be happy to speak with you again if you need anything else.
Amy
EXT 1257