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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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They are a scam. 2 weeks waiting for my order. Called them 2 times….yup it's coming. Then nope. They cancelled it due to them pricing it to low. It's still available for sale, but $300 more expensive. Then have nerve to offer $10 bucks for me to reorder it.
Great customer service, always keeping me informed about the status of my order. I installed the Granatelli ignition coils and ignition wires on my C8 and cannot believe the throttle response it gained and also the incredible sound behind the power. Real American Muscle!
Thank you very much for your order, everything arrived very quickly. Super quality
No directions in box. Had trouble figuring out how to assemble. Parts did not fit together. I made it work
I've dealt with them and there other related companies and have nothing but good to say. Customer service is awesome. Correct parts delivered on time normally I understand they have no control over 3rd party vendors but most all of them are delivered on time. After spending thousands of dollars with them I will be a repeat customer.
Have nothing but good to say about them. I deal with AM and AT for all my customizing needs. Between my wifes mustang and my ranger have spent thousands of dollars with them.oh and customer service is second to none.
American Muscle has the best customer service. They're transparent and responsive throughout the entire process
Said it would take a week for my tuner to come in and it took 3 days and when I loaded up my tune I had some issue and there response time was fantastic they got back to me within hours sometimes. Overall experience currently is a+ I hope and plan to do more business with these guys for my Mustang build. I appreciate you guys helping me work out the kinks of this
Great customer service, always helpful and responsive any time I have any questions which is definitely a plus
I ordered an XL size & was sent a Large! Would like to return it as it was/is a fathers day gift
Thank you for reaching out Glen and I see that we were able to assist you with your Mustang T shirt.
Please let me know if you have any questions or if you would like to discuss your experience.
I would be happy to speak with you about it and I can be reached at EXT 1257.
Have a great day!
Amy
Found my order by using Q, no problem!
Box that was carrying the product was a little bit damage but they wrap all the stuff I needed in a bubble wrap so the items was good. Also they have great promo code to drop the prices down.
Decided to forego any more quick fixes, home remedies or prayers to the gods in reference to fogged (hazy) fog lights. Delivered quickly. Installed easily. Improvement immeasurable. Like factory new.
Ordered an Oil Separator and it came in quickly and in great shape!
Very easy shopping experience getting parts for my vehicle.
The ordering process is flawed due to bad item linking within in the AM computer system. Most of the items ordered came in single deliveries. $2300.00 of Tires and Rims were dropped on the side of my house with zero notification. There was no ring of the doorbell. Delivery was unacceptable. Except for your rep Ms.Tammy, your tech people need customer service classes. One of your techs told me to get someone to help me with the computer. Trying to describe the linking error (Customer & Rep) while attempting to order both front and rear rims, fell on deaf ears. The return process is just as bad, as talking to the tire techs - i.e.I posted the pictures and received an error that the pictures are too small. I just want to stop the madness.
Gary did an excellent job at explaining and answering every question I had.
The purchase price and shipping experience was great.
The instructional video was even better!
I am trying to contact someone regarding the flaps for the mustang. They are not the right ones and do not fit, I need to return them
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Matthew,
Really sorry about your experience with your order for your CAI.
I left you a voicemail and I would be happy to speak with you if you would
Like to return my call. I would like to try to make this right for you.
If you would like to speak with me you can reach me directly at EXT 1257.
I hope to hear from you soon.
Have a good day!
Amy