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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Great service and products, a lot of selections and products with a lot of information to help you find the best on the market for your vehicle
It arrived on time, and it was the correct part. My son and I will install it over the weekend.
First off you send me an email telling me my struts are in stock so I order them shows that they are in stock says oh pick out a free gift pick out a free gift then days later you send me an email telling me that the free gift is out of stock so it will be a week or so before the free gift comes in Now it's been over a week and you send me another email telling me that the struts are out of stock and that I have to wait 12+ weeks. This is pathetic. Very very bad customer service.
Cage was on his job answering every question I told him great job Cage
The site is easy to navigate through and my order came quickly. Thank you!
Pricing was great. Shipping was late even though I paid for 1 day. The fuel door didn't fit correctly but after slight modification i got it to work. Tint was spot on perfect
Item was perfect. Great price. Free shipping was a bonus as well
Great options and fee shipping is a plus!
I payed for Saturday shipping and didn't get it till Monday I payed for Saturday shipping and didn't get it till Monday I payed for Saturday shipping and didn't get it till Monday
I ordered a cold air intake from the American Muscle website. I received my conformation and delivery date (which was 6/12/24). I received an email on 6/12/24 stating that my order has been canceled and my money refunded. I called American Muscle and the customer service person stated that the price that was on the website was wrong and they didn't and wouldn't honor that price. I will not be ordering from American Muscle again and though I am only one person I am in a Corvette club that knows many many people. I will definitely tell anyone that will listen of my experience.
Great product at a great price, much higher quality than expected, very fast shipping with excellent communication, will be the first place I look for mustang parts from here on.
But a COLD-CASE Radiators Aluminum Performance Radiator.
Item arrived bent/deformed.
Sent email to support and havent heard back in more than 2 days.
Very helpful. Love all the information on each product and the customer service is TOP NOTCH. The only thing (and this is really nitpicking) is the website could use an update, and could run a little more smoothly but other than that I love AM
Great service and on time shipping. Very happy with my purchase.
Took money and order sat for over a week. Cancelled order without communication
Good fast shipping for my antenna but it didn't say in the description that it didn't come with a base😔
Hi Jose!
Really happy to hear that this antenna shipped fast for you!
You have a voicemail from me and I issued you a store credit to apologize for any
Confusion about the base. Please let me know if you have any questions!
You can reach me directly at EXT 1257.
Have a great day!
Amy
Everything was as expected, came in two days and everything was in perfect condition no scratches tears or anything
Finding perfect fits for my car was extremely easy so was the purchasing part delivery was on point and was packaged very good
Was told out of stock, but same item is for sale on the site for $300 more now.
Went well…………………………………………………………….567$;*******$;3/:677
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks Gary for your first purchase with us for your fuel door and tint! I have issued back your expedited shipping cost.
Really sorry about that! Thank you for letting us know.
You have a voicemail from me and you can contact me back directly at EXT 1257 if you would like to discuss.
Have a great day!
Amy