On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My experience with American Muscle was incredible, highly recommend shipment came quick.
The video for showing how to put the item on. The tracking of the item is telling me.
Shopping was easy, prices were competitive but what sold me was the cost of shipping. The whole experience was satisfactory and I will shop again from American Muscle. Thank you
Great product and shipping! Installed for extra paint protection and they look awesome. Surprised at how much they blend in, but provide ample coverage for road debris.
The website is very well built, great deals, & fast shipping!
Package delayed. Turns out was shipped in different box. Came today. Perfect.
The parts available seem to have a great selection. And most parts ship pretty quickly.
This place has several deals for what i want to put on my car. Also the shipping was very fast and i didnt have any issues i will be buying more stuff from here soon. Thanks for the great quality parts and service.
Very easy and simple to install and came out looking good. Would recommend 10/10
There was no screw space on my headlight, so I had to glue it :)
Easy to order & product was shipped promptly! Would purchase foe America Muscle again.
I am a Bronze Star disabled veteran. I have been trying to make a purchase using my military discount but the verification is not showing even though I have received verification that I am a veteran. I was waiting for a product to go on sale and when I tried to purchase it while on sale my veterans discount did not show. By the time consumer service contacted me, the sale had ended. They tried to appease me with a small discount but said sorry about your luck for missing the sales price. My plan? I will contact every veteran organization I am a member of, to warn veterans about doing business with American Muscle.
I was on the site and they advertised a cold air intake for a really good price. It was close to $ 150.00 after everything I waited for 2 weeks to receive it. They didn't honor the order, stated it was an error, so they canceled the order an refunded my money. I feel they should have honored the price that was on the website. They didn't even offer a discount or coupon for their error. They should have honored the price and sent the item. All I got was a sorry there was an error. I will think twice before I will ever purchase from them again.
It was grate will definitely order from again it's one of the best I have ordered from
Impressive Very Good Quality Item, very well packaged delivery, very fast shipping, and the price of the item SUPER CHEAP, this is PERFECT.👌
Great service and products, a lot of selections and products with a lot of information to help you find the best on the market for your vehicle
It arrived on time, and it was the correct part. My son and I will install it over the weekend.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert!
Unfortunately, this order was cancelled due to an error that was on our website. So sorry we could not fill the order.
I see that you have been refunded in full. We have issued you a store credit voucher as well.
I tried to call to review this with you and I am so sorry I missed you. If you have any questions I would be happy to speak with you.
You can reach me direct at EXT 1257.
Amy