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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I shop on Amazon way too much and have only once had a problem that Amazon took care of right away. Amazon Prime is awesome and I love my Kindle!
As a general rule, I "Window Shop"@ the brick & Morter stores, then go on line to actually shop for my items, without dealing with the Anacondas(State sales Tax,& Shipping) the 2 items that "Squezze our wallets! If you want the privellage of doing business with me, than the seller "Eats" the cost of Taxes & Shipping PERIOD!... I have to say I've had exceptional experiance dealing with Amazon!
Amazon gives me the chance to give homeless cats a percentage of my shopping totals! That's a win-win in any language. Go to AmazonSmile. I love the opportunity to buy most anything on Amazon's website. I can even send The Cat House on the Kings in Parlier CA something the cat charity needs through my Amazon shopping. There's a link!
I try to order all of my business needs from Amazon. The service is great, the products are good and the delivery is fast. Very satisfied with Amazon,
I check with them before I buy anything and they're almost always the cheapest
I love shopping Amazon, their grain free dog food is the most reasonable. I also enjoy their free prime shipping, and money back guarantee.
Amazon, especially with Prime Membership, is far and away the best overall online store. The selection is unmatched, and the prices are almost always the best you can find, or very close to it. Prime is worth it for the free 2nd-busines-day shipping. I do not use other Prime services like music or Amazon Video or anything else. If Amazon raises the price of Prime Membership significantly, then I would have to decline, particularly if their justification is all the added Prime features that I do not use. Otherwise, I cannot rate this store lower than any other I've come across, ever.
Amazon provides good services within the time limit
They always try to resolve your problem. I have had prime for years. It is the best! So far only one error since they opened. I buy at least 100 things per year. GO AMAZON!
They seem to keep things in line with their sellers. Most of the people do the things they say they are going to do. Products are as promised and if not, Amazon backs it. BUT. Customer Service is very slow.
Amazon is always I like amazon. I have not been there in a while but I will go online today I use to love going on amazon I will be there shortly Brenda Carlton.
The secret most people don't know, is you can get amazon to call you, 24/7, 360 days a year
This company is awesome! I love the Prime program, we have been members for several years. Their customer service is awesome. If there is an issue this company will do right by you to fix it. I will remain a very loyal customer to Amazon, they have treated me and my family very well.
This is not only the best site where you can just not buy everything you wanted but can sell as well, I love Amazon
First of all it reaches on time and the products are same as we saw... and very well packed.
This used to be a 5 star site, but for me, especially in the last couple of years, I've had some some delays in getting refunds, or returning items. Now to be fair, when I've called Amazon, I've had good experiences with them, so that's great.
I use them all the time still for the discounts. Some of the prices aren't what they used to be, and shipping has gotten stupid expensive, if you want a package faster, than normal bulk delivery. I still do buy ALLOT of items on Amazon, as the great experiences far out weigh the bad. I in fact Just bought an item, which was faulty, and had No hassle returning it. I like that. Keep it up!
I am an Amazon Prime member. I place several orders each month and the order process is clean and simple I like the 2 day free shipping and there is never a problem with returns. I would prefer that all orders would be fulfilled directly by Amazon rather than by other suppliers, and they should never use USPS for the last mile of shipping, prefer UPS. But overall I am a very happy Amazon customer.
Always love this site! I've purchased clothes, electronics, electronic accessories! Love the prices and the quality of goods! I've had to exchange one item and the seller was easy to work with and followed up to make sure I was happy with the exchanged product! This site is a definite favorite!
For the most part prices are cheap or fair, there is a few things that i would like to be cheaper but with the amazon proime and that two day delivery i can overlook it
I love my American store, cute and unique styles that you dont' see everywhere
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members