AliExpressReviews 8,070

This fake company send out false tracking numbers and does not deliver products, then it refuses to issue a refund. It is a false company, a fraudulent company, DO NOT DO BUSINESS WITH THEM.

I requested a refund for a product which was not as described and went through multiple cases with the customer service reps, each saying that they would personally ensure they would ensure the issue is addressed (except the last rude customer service rep who did nothing to assist). Any other online store has a refund process that is mostly quick and easy. Aliexpress ensures it is extremely difficult or impossible to get a refund.

32 days ago I ordered a small electronic board, which was send by Aliexpress Cainiao courier to Spain.
Handover to airline with take-off pictogram "3 weeks ago" and today the package arrived in Liege Arrival (Belgium), however they indicate "destination arrived". This is a absolute LIE as destination contry is SPAIN!
On the other hand, 3 weeks from getting from some China Airport to Belgium "by air" is even slower than by railroad.
As the package is now in some warehouse in Belgium it is far from been delivered here in Spain.
This is NOT SERIUS at all, and I will avoid in the future continuing buying from them.

Both aliexpress.com and dhgate.com have too many scammers and don't look out for their customers, thus I will never buy anything from them. Once the business receives the money from the merchants, it doesn't care about anything else except to pretend that it is fair. The sellers are a gang of "criminals" who take advantage of any opportunity to defraud the consumer. The companies have dispute sections, but the so-called «judges» are typically made up of merchants and they nearly invariably side with the merchant.
The first trick the merchants use is to defraud the customer and the business. Let's imagine you bought an expensive electronic item. They can send a tiny Chinese doll in an envelope to you. You never prove that the merchant defrauded you as soon as the envelope arrives in your mailbox and the mailman notifies the company that you have goods. aliexpress.com and dhgate.com say they consider the package delivered based on the tracking only.
The second trick. Sometimes you have ordered an item, and that doesn't work. You can open a dispute and, although you uploaded wanted evidence, the so-called «dispute judges» decided to return the item to the seller. Well, the defective item cost you $25.00 plus delivery and taxes, and returning the item to the seller going cost you an additional $45.00. The merchant and the «dispute judges» smile, they are happy.
Sometimes you have ordered the merchandise, paid for it and then 20 days later the merchant cancels the order and forgets to send you your money back. Surprise!
Tens and hundreds of tricks against the buyers. After a while, I decided to pay more to the American company. At least now I feel like a normal person and none has a possibility to cheat me.

Tpxinxin sent me an unreliable equipment without any instructions nor installation movie. They knew that I have to wait at least 14 days to install it therefore they just waited till I won't have an opportunity to rate. After installing the module it occurred with many malfunctions. They don't want to help me with that taking a cover behind their 14 days warranty. The worst shop ever. I won't by anything on aliexpress because of them

I gotta say, I don't know why there's so much disdain for this webby? It allows you to buy inexpensive products directly from sellers, cutting out the middle man. It's quite nice!

Most of the reviews I see are that the products aren't manufactured to a sultan's standards. Well, duh, mates! Some of them are cheaply made but still work as well as their expensive relatives, for the most part. But sometimes, you just have to roll the dice and see what's a better investment. So far, I've stretched a LOT of dollars on that website.

I've bought a lot of clothing on this website since they're usually inexpensive, and since I'm not looking to win any fashion contests, since I'm ugly... I'd say the clothes I've bought thus far are quite nice and hold up to my standards, and I'm Australian, so my standards are higher than Snoop!

Delivery can take some time since a lot of the companies are located in China, Korea, or other countries that end with an 'a' and start with other letters... but I'm patient. I also have no issue with buying items from other countries because I've found they're made with about the same quality as anything in the US, AUS, UK... which are usually manufactured in other countries anyway, just relabeled. Shysters!

But AliExpress has a 15-day guarantee, and if everything you buy doesn't live up to your standards or isn't as it was promised, you can send it back and get a full refund, no questions asked. To be candid... If you can't break or bust it in two weeks, it's likely not going to happen. But if it does, it can easily be replaced by a replica that's just as cheap!

But I'd say it's a good website to check out, if you're like me and frugal aka cheap but like a good selection of things.

I will never order from this site again. I ordered 4 ink cartridges on 27 April 2022 from AliExpress. The merchant was MudoKopiStore. Knowing that it was coming from another country, I patiently waited for my package. On 5 May *******, I received an email message: "Your AliExpress order has shipped." On 12 May 2022, I received a 2nd email: "You have a delivery update." There was no date. On 23 May 2022, another message: "Parcel status update to exception... - Delivery failed. Attempted delivery, delivery not possible" - How a delivery could fail to a single family house in Studio City is beyond me. Yesterday 24 July 2022, the message asked "How did it go?" When I went online to submit a dispute request, I was told that I could not submit one until 25 July 2022. Then I received a message that delivery was confirmed today the 25 July, so I went on line to check the tracking. The tracking says the package is still "Out for Delivery." Then I tried to open a dispute, and I followed the directions I came to a page that said "no permission You have already completed this request." Yesterday when I tried, I received this Message: "Refund can't be processed right now Latest tracking available. If you don't receive your order by 2022-07-25 07:32:21, you can apply for a refund."
I also tried to contact the merchant MidoKopi Store by chat and the only answer I received was We will be with you soon. I waited and have not recieived anything.

Well... as long as purchase something cheap and simple - it is OK. I bought HUAWEI MatePad Paper 10.3 inch Ink Screen, $570.00. Paid express DHL, needed to send 2 email to the seller to finally ship it out. So, they shipped USED item, not sealed box, protected with password, with set Chinese language. Locked device, totally worthless. Seller denied get it back. Case opened with Alixepress - DENIED, they protect scam seller, not buyer. Case opened with with paypal - AliPay finally agreed to refund if... I ship it back at my cost. Paid $130 for the UPS out of my pocket. Still waiting for refund, not sure if ever get my money back. So, this is the way how AliExpress works - ZERO protection for buyers. So, keep in mind that once buying electronics, some sellers are just scammers and you may just lost your money.

Aliexpress is a great place to get about anything for really cheap price from jewelry to clothes (personally I just buy small things like brooches and small earrings). The only thing I'd say isn't that great about it is that sometimes you'll order something and you'll get something really cheap and nothing like you ordered. The way I avoid that happening is ONLY purchasing items that have at LEAST 4 stars and it has to have reviews with pictures just so I can make sure I'm getting exactly what I paid for. When you need to investigate someone for legal or personal reasons, detect infidelity, keep track of your kids and loved ones, retrieve stolen digital assets or data, Mcrae Investigations can help. They have access to vast information, millions of records, technical skills, proprietary tools, and unique methods. Tap in mcraespy at outlook dot com for a free consultation. Overall, i would recommend to use them.

Use a CREDIT CARD with PURCHASE PROTECTION.
Buy ONLY ONE item at a time (if you buy more than one and have a problem, their wonky system makes it difficult to address; also, should an item go lost and in the rare event that one is not refunded as A.E.'s dispute process is also a little wonky at times, you can get the money back through your credit.

A.E. Has a chat robot you HAVE to use to then get a real person which may help a dispute along. This is the only direct way I've found to interact with A.E. Although others exist on-site (that don't work).

AliExpress is not reliable company as far as customer care concern. They care only until customer pays for item but then after is hard to claim refund or dispute anything because they do not investigate the issue, taking arbitrary decision and blocking customer from further communication. To my standard they are another scambags. I have recently ordered mini cameras which supposed to be 4K 1080P but movieclips of these cameras are not even standard definitions. When i wanted refund they arbitrary rejected my claim on base that I did not provided sufficient evidence. I decided not to deal with these scambags anymore.

I DON'T LIKE TO SPEAK NEGATIELY BUT I DON'T WANT YOU TO BE SCAMED BY ALIEXPRESS VENDORS. I ORDERED SOME FURNITURES FROM MORE THAN ONE ALIEXPRESS VENDORS. I HAD THE SAME BAD EXPERIENCE WITH ALL OF THEM. THEY GAVE YOU FAKE OR WRONG TRACKING NUMBERS. HOWEVER, I GAVE THEM BENEFIT OF A DOUBT AND WAITED UNTIL MY DISPUTE TIME ALMOST RAN OUT, BUT STILL NEVER RECEIVED THE ITEMS. ALIEXPRESS PORMISED BUYER PROTECTION BUT I'VE NEVER HAD ANY SUCCESSFUL / POSITIVE EXPERIENCE WITH THEM. TOOK LOTS OF TIME AND EFFORTS TO CONTACT WITH THEM BUT THEY JUST WENT INTO CIRCLE. FORTUNATELY, MY CREDIT CARD AMERICAN EXPRESS OFFERS DISPUTES WITHIN 60 DAY OF PURCHASE, THEY CREDITED ME BACK ALL CHARGES (ITEM & SHIPPING FEE). AMERICAN EXPRESS GAVE ALIEXPRESS TIME TO REPLY TO THEM THE STATUS OF THE PACKAGES BUT THEY NEVER DID. MAKE SURE USE THE KIND OF PAYMENT THAT SUPPORT YOUR BACK.
BE BLESSED. JESUS LOVES YOU

I asked about my parcel. They do not reply exactly. They are talking else.? I write them four times and they are talking else. They have become hopeless service now. My one product got defect. Now they say when it was despatched it was fine. I need to pay extra for another shipment?

Esta empresa tem uma variedades em produtos super baratos ja comprei varias vezes e paguei centavos em produtos de boa qualidade. Recomendo demais

TERRIBLE CUSTOMER SERVICE, DO NO ASSIST WITH ANYTHING AT ALL. ALL THEY SAY IS THAT I FAILED TO PROVIDE EVIDENCE(PHOTO, TRACKING,... UPLOADED, BILLS PROVIDED ETC)

After ordering multiple items from them and receiving half of what I ordered I realized they are thieves. After opening dispute After dispute, and providing tons of evidence, they constantly sidled with the seller and refused to refund me. How fair is that? I've been scammed numerous times already but now I learned my lesson. I have deleted my account and the app and will never shop from them again.

Aliexpress is a scam you order an item then they send you the wrong tracking information and your order get send to the wrong country and if you ask the seller they respond. Wait your order is on the way. After i have received a screen shot from the seller about shipping information i have told the seller look at the country you have send the order. Now the seller want 275usd extra for shipping.
And then you have to wait 10 days for your refund
Order ID: **************

False advertising and is scammers

The nozzle is not metal, but plastic. I put it on without any problems. Switching to the atomizer takes a bit of getting used to, it doesn't come out right away.
Delivery: MEGA-FAST - arrived in 13 days
Thank you!

I always order something for the house, I like the fact that quickly enough deliver the goods, and if I do not get something I get money back.