Amazing shipping you find everything yourself and what you're looking for

Always clear, fast, and profitable

I have had a very good experience with Ali express. And I still have 🥰

I ordered a set of car ramps from Best Link Sore onAli Express - 9 Sep 25. The shipping was changed to a teh airport awaiting a flight on 11 Sept 25. It remained so unitl 30th Sept 25 when I complained to Ali Express. So they did nothing more than chage the status to LEAVING to airport. What does that even mean?... Just a lie to cover up the fact it's sitting in the freight shed because they sent it subload. I complained to Ali numerous time since - they couldn't lie straight in bed! Inconsistent info, deflections and excuses but ZERO action. We'll gentle push the shipper they said - the shipper just stuck 2 fingers up to them.
Ali was once good but TEMU is kicking their butts. A parcel of teh same value ordered on TEMU 21 sept arrive on the 30th Sep. Ali have cut costs and there is now ZERO service and a ZERO refund policy, they rather die than refund!
Avoid ALI EXPRESS at all costs - your mental health isn't worth risking!
The whoe site is now a giant SCAM!
Oh, thank you paypal - they rufunded instantly!

I had an ok experience in the past ONLY because I was lucky enough to receive a good item conformed to the description.
But BEWARE, this is RARE!
Most China Ware is NOTORIOUSLY USELESS JUNK and this is NOT a myth, it is REALITY!
As it's also REALITY that most Chinese sellers will HUGELY exaggerate the dimensions of the item in the pictures, and make big claims about its compatibility and properties, but 3/4 of that is a LIE.
This is true in AliExpress too.
So you are fine if you're lucky and get the one in a century good item.
But as soon as you get a damaged/defective/not-as-described item, or you do not get it but the courier marks it as delivered (e.g. To a neighbor, or on the porch/stairs), YOU ARE F... ED! Because 90% of the sellers neither care nor speak enough English to understand, and their culture and laws are RADICALLY different than in the West. So they just can't comprehend your issue and will simply say "we can't do anything about it" and you're left to the INSANELY INCOMPETENT hands of AliExpress Customer "Care". AND 90% of the chat agents are of the absolute LOWEST quality that you will EVER find even if you live 500 years and travel the entirety of the multiverse, I PROMISE, you will NOT find worse and more incompetent Customer Agents. EVER.
They have an EXTREMELY superficial knowledge of AliExpress (IF any at all), and speak VERY little English, but will ALWAYS promise you that they are the David Attenborough of Pakistan even if you ask them to PLEASE tell you immediately if they do not speak perfectly well so you can simply skip and not waste your time because it's already TWO HOURS that you are chatting with people who promise you to have Cambridge level of English but then send you the most surreal messages that not even Firefox Translation in its worst day could scrap together... I even had a supposedly NATIVE German speaker who was speaking German like a drunk Somali pirate.
101% USELESS.
But at least most of them are good willed. While the supposed Senior Team (aka Alzheimer Team like I call them because they have 2 neurons shared among everybody) to whom these chat agents escalate things, they very clearly do not give the LESSER damn about you. And/or they speak even less English.
THE ONE SINGLE most ineffective Customer Care service since the bronze age.
They bring the concept of Customer Care to whole new levels of BAD.
In their hands, it can safely be called "Customer we don't give a crap!". I have spent the last TWO WEEKS! TWO WEEKS!, hours and hours and hours and hours, opening disputes (THE one most obtuse and incomprehensible system that you will EVER find, forget Amazon and eBay, this is like if your autistic Chihuahua would improvise himself as UX Designer by randomly tapping on your keyboard after having eaten 1kg of "special" brownies), uploading photos and videos of the defects or non-conformity or wrong delivery etc etc, and they CONSTANTLY close the disputes for the most trivial and nonsensical reasons, and send me the most SURREAL emails which show that they never understood ONE WORD of what was sent to them, or they just DON'T CARE! I will give you just a few examples for you to understand the level of absurdity. 1. I finally got a dispute accepted after uploading the pictures which I attach here for wrong size and mega loud laptop coolers (for the noise I gave them videos which I can't post here because they are less than 15 sec long, go figure).
I got a return label, free as it should be. But it's from Hermes (I am in Germany fyi).
I am disabled, I can't walk and I never leave home, I even get my groceries delivered. So I cannot go to the Hermes drop point either.
AliExpress also works with DHL, and I had already gotten free DHL return labels for other disputes.
So I told them that I can only return if I get a DHL label so I can give the packet to DHL when they come to me every week.
They ignored it, so I said it again.
And again.
And again.
And again.
In chat, at the telephone...
You know what they final answer was?
I attach it here as a screenshot: an email with a link to the nearest Hermes Drop Points.
Where I think, ok, you are either mentally impaired or you are really, really, really evil. 2. the black ribbon in the attached picture, should have been 2cm wide like you see in the screenshots from the offer where it's wider than the thumb. But the one I got is barely 9mm.
I tried to manually open a dispute for "not as described" which also BY LAW means FREE return label.
The system was forcing on me a HERMES label, and FOR 3 EUROS (more than what the ribbon costs btw).
I asked the "amazing" chat agents to request a free DHL label to the Alzheimer chihuahuas team, explaining them that I could not open a dispute by myself because of this issue.
They answered to open a return request.
Again.
And again.
And again...
SAME EXACT STORY for the 300% dull knife in the attached pic, which tears and rips instead of cutting, and it should have been "hand forged" but it's machine made from cheap thin metal painted with some nasty black. 3. another item got delivered to a neighbor.
In Germany BY LAW the couriers can NOT deliver to ANY other person but the addressee. The couriers tried to put in their terms and conditions that they will eventually deliver to neighbors if you're not home, but the court deemed these clauses void.
So, they can deliver to neighbors ONLY with the WRITTEN consent of the receiver.
But new and/or lazy drivers ignore this law and do whatever it's easier and faster for them.
So I even created an account in DHL, explicitly and permanently banning all deliveries to neighbors.
But they still do it from time to time, and I complain and get a refund because I have no way to retrieve the parcels.
So I did with AliExpress.
I sent them screenshot of the tracking saying "delivered to neighbor", screenshot of my DHL account saying "NO DELIVERY TO NEIGHBORS", screenshot of legal websites (translated in English) which declare the illegality of deliveries to neighbors without consent.
They kept saying "it says delivered"... AliExpress is either THE ONE SINGLE BIGGEST FAILURE IN CUSTOMER SERVICE EVER, or a plain SCAM on global level, where they walk in a grey zone and try to f. Up as many customers as they can, but not so much to get banned.
= either evil, or stupid. Or both...
I still don't know. But I sure as hell COULDN'T CARE LESS anymore.
I have wasted way too much time with these brainless monkeys.
Even an autistic Chihuahua would do a better job. I won't use this criminal platform EVER AGAIN. I rather buy at 5 times the cost locally, or at 3 times the cost in Amazon, but MIDDLE FINGER TO ALIEXPRESS and their Alzheimer team!

Testing to ensure that Feedback Link reviews are coming through without any issues. Testing to ensure that Feedback Link reviews are coming through without any issues.

There were four incidents over the last (about) two months which made me conclude that ordering AliExpres wasted my time and they also need to develop a better understanding with seller base. These incidents were: (1) An excellent massager product was stuck in the USA customers for a while, I contacted the seller multiple times without getting a response, though I was happy with the product when it came in (2) I contacted a seller indicating that I would return the inline heater when I get it as I had bought it by error. When I contacted them upon its receipt, they were willing to take it back but also requested me not to do so as they would incur much duty expense. I retained the product. (3) I ordered a beautiful chess set but realized that it had costly shipping expenses; it would be shipped from China. I requested the seller to cancel the item and ordered a replacement set which was to be shipped from the USA at much less shipping. However, the first seller shipped the set by mistake. I requested the other seller to cancel the order to which they obliged. I have received the chess set, it's beautiful but the other one would have been less expensive. (4) It was a nightmarish order for a relatively expensive heater. Unfortunately, FedEx delivered it to a wrong address. I reported that I didn't get it but the seller insisted that I have received the heater! I uploaded a video showing our house and the surrounding area which did not match the place of delivery as per the FedEx proof of delivery image. However, the seller urged that I check with the neighbors and also look on the street if it was there. I empathize with the seller but the fact is we did not get the heater. Also, being cold in Ohio makes it hard to search the streets. The AliExpress dispute resolution team accepted my argument and gave a decision in my favor. However, the seller opposed it with repeated claims that I must have received it. This scenario was strange to me.

Also, more frequently than I would have liked, you order a product and later find that your order has been cancelled (the money refunded) because the seller did not ship the item. It wasted my time because I spend time by reordering from an alternate seller. It has happened to me I believe 5 or 6 times in the last couple of months.

Unfortunately, I will be deleting the AliExpress app off my phone to not order from them in the future, so we will stick with Amazon.

There is a good chance the AliExpress will respond with an apology but I assure them that they have a problem which they should address.

This report refers to AliExpress Order ID: ************** NOT RECEIVED
Item: 2024 New Ultra thin Alloy Powerbank Magnetic Power Bank Wireless Fast Charger For iPhone 15 14 13 12 Backup battery For Magsafe
Store: Galaxy Apple Accessories Global Store.

Here is the background Information concerning this missing product.

On the 14th of November, I ordered three (x3) magnetic chargers for my iPhone 16 pro max and a 4th item namely a bicycle accessory. On checking my order they appear to be from different stores.

They are as follows:

Order ID: ************** RECEIVED.
Item: Wireless Fast Charger For Magsafe Magnetic Power Bank Portable External Auxiliary Battery Pack for Apple Xiaomi iPhone 16 15 14
Store: Ran Store.

Order ID: ************** NOT RECEIVED (SUBJECT OF MY COMPLAINT)
Item: 2024 New Ultra thin Alloy Powerbank Magnetic Power Bank Wireless Fast Charger For iPhone 15 14 13 12 Backup battery For Magsafe
Store: Galaxy Apple Accessories Global Store.

Order ID: ************** RECEIVED.
Item: *******mAh Magsafe Power Bank Magnetic Wireless Powerbank With Stand for iPhone 16 15 14 Xiaomi Samsung Portable Induction Charger
Store: Digital Charger Global Dropshipping Store.

On the same date I also ordered a bicycle accessory namely:
Order ID: ************** RECEIVED.
Item: ThinkRider Bicycle Light For Garmin Gopro Bike Headlight Type-C Usb Charging Bike Flashlight Bicycle Lamp
Store: Think Rider Store.

I have looked at the Business license for all of these stores and they seem to be independent of each other.

One thing I know for sure is that I HAVE ONLY RECEIVED TWO MAGNETIC CHARGERS IN THE POST and the Bicycle light. The 3rd magnetic charger I refer to HAS NOT BEEN DELIVERED.

So I am left feeling very confused about this situation but my recollection of the actual parcels delivered is as follows:

The first parcel delivered contained item Order ID: ************** (the bicycle light)
The second parcel delivered contained item Order ID: ************** from Ran Store.
The third parcel delivered contained item Order ID ************** from Digital Charger Global …
But I am afraid I did not record the dates of these deliveries

Now this is where I am left, feeling very puzzled.

I can confirm that the photographic proof of delivery from the Galaxy Apple Accessories Global Store is correct, showing my wife accepting the delivery. What I am really confused about is that I clearly remember that the package did not include the missing magnetic charger. If my memory serves me correctly, that package contained the order from The Ran Store. The reason I say this is because I remember showing my wife the magnetic charger ordered from Ran Store when it arrived.

I therefore have the following questions:

Are these sellers linked in anyway?
Do they use a central warehouse (similar to Amazon) for packaging their products? If so, someone has made a mistake and not enclosed my missing magnetic charger.

MORE IMPORTANTLY. If these sellers are not linked and the items are not centrally packaged at a warehouse, then there must be FOUR separate photographic evidence of each item being delivered by the courier. I therefore ask you to look into the proof of delivery for all of the four items that I ordered on the 14th of November 2024.

ON A MORE SERIOUS NOTE.

I feel as if the Galaxy Store store thinks I am trying to pull a fast one. I feel like they are accusing me of being a CHEAT and a LIAR! HOW DARE YOU!

Check my purchase history. I do not think I have ever made a claim for a failed delivery before. You will see from my purchase history that I have been a good customer.

One thing for sure is that I AM NEVER GOING TO SHOP WITH ALIEXPRESS EVER AGAIN!

The resolution I asked for is as follows:

If the missing item is still in stock, you send it to me immediately, but only if you can guarantee quick delivery before Christmas. It was an intended Christmas present!
If not, please provide me with a full refund.

I no longer care if you believe me or not, one thing I do know is that I am not going to purchase from you again. Well done you have lost a good customer who believed in your products and service.

Powland Solar Store
Yesterday 13:46

Order information
If you want to change your order info, leave a note to the seller. Your requests cannot be guaranteed – but the seller will do their best to meet your needs.
Order ID:
**************
Quantity:
1
Total:
NZ$ 357.03
Name
Arran hewitt
Phone number
(+64)*******
Address
11 jacksons road koputaroa,, Horowhenua, Manawatu-Wanganui, New Zealand, 5575
10:23

Order Number #**************
Powland 4000W 6000W Hybrid Solar Inverter OFF Grid Pure Sine Wave Inverter 24V 230V Dual Output with MPPT 100A Solar Charger
等待您发货
NZ$ 357.03
Read

Dear friends,
Welcome to Powland Solar store. This is a store from EASUN POWER Technology Co.,Ltd.
Due to the time difference, we may not be able to reply to your message in time, but you can place an order with normal payment. We will ship within {48/72 hours}.
If you have any questions, please leave me a message,
Thank you
Chinese New Year Holiday
About VAT
How long is the product warranty period?
When will the parcel be shipped?

Please tell me your an honest store and will sell me this solar inverter as 2 stores have put price up and add shipping,(it states free shipping)i hope you true to your word thankyou
Read
11:37

Order Number #**************
Powland 4000W 6000W Hybrid Solar Inverter OFF Grid Pure Sine Wave Inverter 24V 230V Dual Output with MPPT 100A Solar Charger
等待您发货
NZ$ 357.03
Read
If all goes well will probably[Think] buy another one
Read
15:33

Order Number #**************
Powland 4000W 6000W Hybrid Solar Inverter OFF Grid Pure Sine Wave Inverter 24V 230V Dual Output with MPPT 100A Solar Charger
等待您发货
CN￥ 1,376.29
Dear, it is true that the shipping cost in New Zealand has increased. First, you need to pay the difference in shipping and customs duties, totaling 125 USD, before we can ship to you
Dear, it is true that the shipping cost in New Zealand has increased. First, you need to pay the difference in shipping and customs duties, totaling 125 USD, before we can ship to you
Alibaba Translation
Production Information
Universal Template - Supplemental Shipping Fee
CN￥ 887.50
Thank you very much for your kind order about our 4KW-WIFI-BMS Product.
I am very sorry but please share your best understanding that we made a mistake in the quotation which would result in very big lost for us, so the purpose of my email is to request if you could:1. Make up the lost $125 extra? (We didn't get any profits from it but just to cover the cost)2. Or you can also choose to cancel the order? This is the link of the order in Aliexpress: https :// www.aliexpress.com/item/**************.html?spm=*******6742.0.0.66a24edfFGJpaU&pdp_npi=3%40dis%21CNY%21%21CN%EF%BF%A5%*******.50%21%21%21%21%21%*******b**************e33e3%21%21im%21%21 (lfyou didn't accept the revise in theextra cost, please cancel the order)
Please share your best understanding too that the competition for Chinese factories is very big, our profits is very low, your help in the order would be highly appreciated and grateful by all of our EASUN Company.
Looking forward to your kind reply,
Best Rega
Thank you very much for your kind order about our 4KW-WIFI-BMS Product.
I am very sorry but please share your best understanding that we made a mistake in the quotation which would result in very big lost for us, so the purpose of my email is to request if you could:1.Make up the lost $125 extra?(We didn't get any profits from it but just to cover the cost)2.Or you can also choose to cancel the order?This is the link of the order in Aliexpress:https :// www.aliexpress.com/item/**************.html?spm=*******6742.0.0.66a24edfFGJpaU&pdp_npi=3%40dis%21CNY%21%21CN%EF%BF%A5%*******.50%21%21%21%21%21%*******b**************e33e3%21%21im%21%21 (lfyou didn't accept the revise in theextra cost, please cancel the order)
Please share your best understanding too that the competition for Chinese factories is very big, our profits is very low, your help in the order would be highly appreciated and grateful by all of our EASUN Company.
Looking forward to your kind reply,
Best Rega
Alibaba Translation
16:35

Thank you for the 3rd let down u should be ashamed of yourself i hope u buness goes under why put free shipping when u are all crap you sux wasted 3days on this HOPE U UNDERSTAND YOU LIER do u know how long ive saved to be let down form easun solar controllers and the EXCUSES YOU USE you the dishonest have blowen it for me buying off aliexpress and i will go onto site jabber about your stores as ive saved all your excuses[Frowning][Rage][Tired]

Powgrow Official Store
23/11 14:14

Order information
If you want to change your order info, leave a note to the seller. Your requests cannot be guaranteed – but the seller will do their best to meet your needs.
Order ID:
**************
Quantity:
1
Total:
NZ$ 569.98
Name
Arran hewitt
Phone number
(+64)*******
Address
11 jacksons road koputaroa,, Horowhenua, Manawatu-Wanganui, New Zealand, 5575
23/11 23:29

Order Number #**************
EASUN POWER Solar Hybrid inverter 3.2KW/4KW/6KW 24v/48v 230VAC Max 500VDC PV open circuit pure sine wave home-appliance UPS
等待您发货
US $283.28
Your query has now been assigned to Powgrow Official Store.

Thank you very much for your kind order about our 4KW-WIFI Product.
I am very sorry but please share your best understanding that we made a mistake in the quotation which would result in very big lost for us, so the purpose of my email is to request if you could:1. Make up the lost $xxx extra? (We didn't get any profits from it but just to cover the cost)2. Or you can also choose to cancel the order? This is the link of the order in Aliexpress:https://www.aliexpress.com/item/**************.html (lfyou didn't accept the revise in theextra cost, please cancel the order)
Please share your best understanding too that the competition for Chinese factories is very big, our profits is very low, your help in the order would be highly appreciated and grateful by all of our EASUN Company.
Looking forward to your kind reply,
Best Rega
Thank you very much for your kind order about our 4KW-WIFI Product.
I am very sorry but please share your best understanding that we made a mistake in the quotation which would result in very big lost for us, so the purpose of my email is to request if you could:1.Make up the lost $xxx extra?(We didn't get any profits from it but just to cover the cost)2.Or you can also choose to cancel the order?This is the link of the order in Aliexpress:https://www.aliexpress.com/item/**************.html (lfyou didn't accept the revise in theextra cost, please cancel the order)
Please share your best understanding too that the competition for Chinese factories is very big, our profits is very low, your help in the order would be highly appreciated and grateful by all of our EASUN Company.
Looking forward to your kind reply,
Best Rega
Alibaba Translation
Production Information
Extra Shipping charge
US $35.00
24/11 17:41

Order Number #**************
EASUN POWER Solar Hybrid inverter 3.2KW/4KW/6KW 24v/48v 230VAC Max 500VDC PV open circuit pure sine wave home-appliance UPS
等待您发货
NZ$ 569.98
Read
24/11 17:49

Order Number #**************
EASUN POWER Solar Hybrid inverter 3.2KW/4KW/6KW 24v/48v 230VAC Max 500VDC PV open circuit pure sine wave home-appliance UPS
等待您发货
NZ$ 569.98
Read
Order Number #**************
EASUN POWER Solar Hybrid inverter 3.2KW/4KW/6KW 24v/48v 230VAC Max 500VDC PV open circuit pure sine wave home-appliance UPS
等待您发货
NZ$ 569.98
Read
To be clear as this message is not are you expecting a further payment for delivery now when this was advertised 'free shipping'?
Read
If this is correct then i will be cancelling the order to get the discounts for the black friday sales
Read
And i will be reporting false information/advertising to aliexpress
Read
24/11 20:32

Order Number #**************
EASUN POWER Solar Hybrid inverter 3.2KW/4KW/6KW 24v/48v 230VAC Max 500VDC PV open circuit pure sine wave home-appliance UPS
等待您发货
NZ$ 569.98
Read
24/11 20:39

Unknown message type, please check it on App.

Cancled it save hassel
Read
25/11 02:07

[Smile]Dear, I'm sorry for replying to your message so late. This is not false information, it was a setting error. After you pay the price difference, it will still be the cheapest price for buying this product. I'm very sorry for any confusion and error caused to you. Please forgive me
[Smile]Dear, I'm sorry for replying to your message so late. This is not false information, it was a setting error. After you pay the price difference, it will still be the cheapest price for buying this product. I'm very sorry for any confusion and error caused to you. Please forgive me
Alibaba Translation
Order Number #**************
EASUN POWER Solar Hybrid inverter 3.2KW/4KW/6KW 24v/48v 230VAC Max 500VDC PV open circuit pure sine wave home-appliance UPS
订单关闭
US $283.28
[Comfort][Comfort]
[Comfort][Comfort]
Alibaba Translation
25/11 09:00

Its fine i cancled it and found the same product cheaper(brought that one),so i was good a i got buy another 1 cheaper, goodbye
Read
Yesterday 22:02

Okay, thank you for your understanding and support. Looking forward to working with you again
Okay, thank you for your understanding and support. Looking forward to working with you again
Alibaba Translation
10:14

Never using ailexpress again you sux and another seller a wanker like you and added shipping,hope your store goes under[Super Angry][Heartbroken]
Read
15:55

Dear, the increase in logistics and shipping costs is an uncontrollable factor. We apologize for any inconvenience caused and hope for your understanding!
Dear, the increase in logistics and shipping costs is an uncontrollable factor. We apologize for any inconvenience caused and hope for your understanding!
Alibaba Translation
Order Number #**************
EASUN POWER Solar Hybrid inverter 3.2KW/4KW/6KW 24v/48v 230VAC Max 500VDC PV open circuit pure sine wave home-appliance UPS
订单关闭
US $283.28
16:25

You make me loose everything as have to wait for refund[Evil]
Unread

EASUN Global Direct Store
24/11 21:07

Order information
If you want to change your order info, leave a note to the seller. Your requests cannot be guaranteed – but the seller will do their best to meet your needs.
Order ID:
**************
Quantity:
1
Total:
NZ$ 374.77
Name
Arran hewitt
Phone number
(+64)*******
Address
11 jacksons road koputaroa,, Horowhenua, Manawatu-Wanganui, New Zealand, 5575
25/11 10:53

Order Number #**************
EASUN POWER Hybrid Solar inverter 3.2KW/4KW/6KW 24v/48v 230VAC Max 500VDC PV open circuit pure sine wave home-appliance UPS
等待您发货
NZ$ 374.77
Read

Dear friend, Welcome to our store. Wish you have a nice day and happy shopping. Due to time differences we may not be able to respond to your message in time, but you can get coupons and place order normally. We will ship your order within{48/72 hours}.If you have any questions, please leave me a message and we will reply to you as soon as possible. Thanks for your patience.

If all goes well i might but a second one as well for a friend,while specials[Smile] as on black friday thankyou[Smile]
Read
Yesterday 11:52

Dont mean to be a pain but will you honor my order,as running out of time to find something else,just excited i guess,thankyou[Think]
Read

Dear friend, Welcome to our store. Wish you have a nice day and happy shopping. Due to time differences we may not be able to respond to your message in time, but you can get coupons and place order normally. We will ship your order within{48/72 hours}.If you have any questions, please leave me a message and we will reply to you as soon as possible. Thanks for your patience.
Yesterday 12:04

Unknown message type, please check it on App.
Yesterday 13:16

The unknowen message type i can not read as on computer,only read on here as i have been doing
Read
Yesterday 22:29

Dear, we have received your order. Please wait for me to ship it to you
Dear, we have received your order. Please wait for me to ship it to you
Alibaba Translation
Yesterday 23:16

Order Number #**************
EASUN POWER Hybrid Solar inverter 3.2KW/4KW/6KW 24v/48v 230VAC Max 500VDC PV open circuit pure sine wave home-appliance UPS
等待您发货
CN￥ 1,495.97
Dear, the shipping cost for this address has increased. Would you be willing to make up for the difference? The cost is USD 107.5
Dear, the shipping cost for this address has increased. Would you be willing to make up for the difference? The cost is USD 107.5
Alibaba Translation
Production Information
XF re-shipping fee
US $106.57
10:07

No another lier
Unread
Says FREE shipping ive spent days looking and another seller,has an excuse false information will cancle order THANK FOR NOTHIN BUT WAISTING MY TIME AN HEART AKE YOU SUX I HOPE YOUR STORE FAILS,it will as you change prices wanker[Heartbroken][Evil][Super Angry]
Unread
10:31

$187 nzd what a joke buy cheaper in new zealand i hate YOU[Stunned]
Unread

Messages
Avatar
Powland Solar Store
16:35
Thank you for the 3rd let down u should...
Avatar
Powgrow Official Store
16:25
You make me loose everything as have to...
Avatar
EASUN Global Direct Store
10:31
$187 nzd what a joke buy cheaper in new...
the BULL$#*! shops black Friday and $#*!s still say free shipping

Another leering $#*!
ANENJI ENERGY Store
28/11 19:40

Order information
If you want to change your order info, leave a note to the seller. Your requests cannot be guaranteed – but the seller will do their best to meet your needs.
Order ID:
**************
Quantity:
1
Total:
NZ$ 388.85
Name
Arran hewitt
Phone number
(+64)*******
Address
11 jacksons road koputaroa,, Horowhenua, Manawatu-Wanganui, New Zealand, 5575
29/11 19:14

Order Number #**************
2KW 4KW 230V Solar Inverter Hybrid Off Grid Pure Sine Wave Inverter MPPT Solar Controller BMS With WIFI
等待您发货
NZ$ 388.85
Read
Order Number #**************
2KW 4KW 230V Solar Inverter Hybrid Off Grid Pure Sine Wave Inverter MPPT Solar Controller BMS With WIFI
等待您发货
NZ$ 388.85
Read
Please you can send this controller ive been let down 3 times this it 4th try at buying a controller,i just realized i could have got more discounts thru your store,but id like a controller for xmas thankyou
Read
29/11 19:50

Dear friend.
Sorry to bother you.
Due to the requirements of the platform, the shipping time is up, the logistics update is slow, we need to mark your order its shipped.
The tracking number inside the order is not real, please ignore it. Your parcel we have actually sent out. The real tracking number will be sent to you in the next few days and updated in the order. Please don't worry, the package will arrive safely.
Please don't worry, feel free to contact us if you have any questions.
Best regards,
We have already shipped it to you, and the real and latest tracking number will be updated in a few days. We will prioritize shipping for you.
30/11 09:35

Thankyou for sending me it,your not bothering me,its good news i think to be able to buy a controller thru your store,least your honest,all going well and i recieve my order ive another sold for your store,at christmas sales,so i really hope it arrives thankyou[Smile]
Read
Another 2 sold a christmas it should read
Read
30/11 15:37

We only see this one order from you, and we will handle it properly. The package will arrive safely, please rest assured
01/12 10:29

Thats great, once i receive and test it,ive a few(2) people interested in these controllers and i might buy another at xmas for myself thankyou[Smile]
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01/12 13:43

Welcome to buy, you can contact us at any time if you have any questions
Welcome to buy, you can contact us at any time if you have any questions
Alibaba Translation
02/12 09:33

Thanks
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02/12 23:50

Feel free to contact us if you have any questions
Yesterday 09:47

Thankyou will do[Smile]
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Yesterday 11:25

Order Number #**************
2KW 4KW 230V Solar Inverter Hybrid Off Grid Pure Sine Wave Inverter MPPT Solar Controller BMS With WIFI
等待买家收货
NZ$ 388.85
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Dear friend.
Sorry to bother you.
Due to the requirements of the platform, the shipping time is up, the logistics update is slow, we need to mark your order its shipped.
The tracking number inside the order is not real, please ignore it. Your parcel we have actually sent out. The real tracking number will be sent to you in the next few days and updated in the order. Please don't worry, the package will arrive safely.
Please don't worry, feel free to contact us if you have any questions.
Best regards,
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When you wrote that is there a real tracking number please
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Yesterday 23:38
Sender recalled the message

Hi, we have sent your parcel to the logistics provider. However, the logistics provider has just reported that your address is a remote address, and you need to be charged about 90 USD for remote shipping fee. We have taken care of 50 USD of this fee for you, can you please pay less than 40 USD again?
Production Information
Make Up Postage Make Up the Difference Link 3
US $38.58
09:27

New it was to good to be true i can give another address, or im reporting you to aliexpress said free shipping,the other 3 stores before you did same dishonest crap to me,you sux hate liers,most listings state cant ship to my home,ive NO money why do u think i waited till xmas deals[Frowning]thanls for getting my hopes up for nothing as it was i had to borrow money,so much for buying 2 more from your store if you put free shipping then try charge me money i DONT HAVE...

10:42

Ive rang the dhl shop and that tracking was someone elses so give me my tracking or my money back im going to try report you again as have already and now found your telling more lies how can u do this to someone you should be ashamed of yourself and wasting ANOTHER DAY SORTING YOUR LIES WANKER[Stunned][Evil][Super Angry][Super Angry]
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What other scenarios fall under Buyer protection?
There are two other situations in which you can use and benefit from the Buyer protection service:
1 - When sellers break their promises, either related to:
· transaction or after-sales services, such as a failure to follow up with the warranty on your order as promised or as required by any relevant laws and regulations
· or logistics and delivery services, such as asking you to pay additional shipping costs after your order's been placed, or not sending your order using the agreed shipping method and/or route, logistics services, express delivery companies, etc
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What other scenarios fall under Buyer protection?
There are two other situations in which you can use and benefit from the Buyer protection service:
1 - When sellers break their promises, either related to:
· transaction or after-sales services, such as a failure to follow up with the warranty on your order as promised or as required by any relevant laws and regulations
· or logistics and delivery services, such as asking you to pay additional shipping costs after your order's been placed, or not sending your order using the agreed shipping method and/or route, logistics services, express delivery companies, etc
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10:57

Download the AliExpress app
Hi, arran
Cart
0
Returns/refunds
2KW 4KW 230V Solar Inverter Hybrid Off Grid Pure Sine Wave Inverter MPPT Solar Controller BMS With WIFI
4000W-24V With WIFI CHINA
NZ$389.33
X 1
Delivery status*
1
Package not received
Select the reason from the list below *
[object Object]
Tracked as delivered but received nothing
We may need your help contacting your local delivery service
Refund amount
Refund amount*
NZ$
433.51
Enter an amout: minNZ$0.01 - maxNZ$433.51
The maximum refund amount for this order includes order shipping fee(NZ$0.00)
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I will cancle order unless u wake up im going to the offical store and tell them about u,im going to make your store go under[Evil]
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11:06

Ill let u reply b4 i report you,and/or cancle order as ive rang dhl and that order you state is mine went else where you f u c k me off

DO NOT BUY FROM AliExpress OR ALIBABA.com!

I purchased a Qty of 2 Optima 34/78 AGM batteries from Bill tools store on aliexpress.com. I had them shipped via FedEx and they were supposed to ship from a US location. Received tracking info from the seller a couple days after the order. Tracking info was not valid, I asked them to send me a valid tracking number. They sent another tracking number five days later showing a package that had been delivered 2 days prior. I never received a package and the pic of the door from FedEx as proof of delivery was NOT my door. I searched all over the neighborhood. FedEx showed it as delivered but then I found out the seller sent me a fraudulent tracking number. This number is for a package delivered to someone else. When I reported the missing package to FedEx their security asks you to enter the destination address. FedEx's system gave me an error because the address did not match. FedEx cannot give out the actual address or the actual recipient's name due to security reasons so there is NO WAY to provide evidence it was NOT my package. All they would tell me, via FedEx phone support, was that the package was NOT addressed to me and did NOT have my street address. I filed a case through PayPal, they denied it because the package showed delivered. I then tried to get a refund through AliExpress. AliExpress denies the claim because they have a tracking number that says delivered even though it is NOT a package sent to me. They never bothered to actually look at the pics I sent them showing proof the package was NOT sent to me in the first place. I also produced evidence that the package CANNOT contain the items I ordered. The package they said was mine FedEx tracking Number ************** weighs only 25 pounds. Just one of the two batteries I purchased weighs 38.8 pounds. No way this could be my package containing two 38-pound batteries. I have specs on the battery to prove weight. AliExpress customer service is awful, they provide NO buyer protection and no help whatsoever. Even the customer service chat representatives LIE and tell you will be transferred to another dept but then the time on the chat runs out. They did that just to get me off the chat. I'm out $400 and no one at AliExpress seems to care at all. Please for your own sake DO NOT buy from AliExpress or Alibaba.com who owns AliExpress. They are a COMPLETE and TOTAL SCAM!