AliExpressReviews 8,070

I ordered a D XD 310D PUMP through AliExpress. When ordering I had no idea which outfit specifically would ship my item. I ordered and paid in full on July 1,2019. I received a tracking number on July 10,2019 (the item was guaranteed to ship in under 8 days but hey, close enough) the tracking number showed slow progress and promised delivery July 15th. Oh wait. NOT AT ALL that package was not for me, nor addressed to me nor even coming to my state! Instead I went to the post office to pick up my item and was told that the item was delivered in Arizona. Forget talking to anyone. No live chat, no response from the seller just a bar graph that says my item has left the shipper. Big deal... tells me NOTHING. Be aware after they waste 30 days you can't dispute for a refund. They started out good some years back, but now they're just lying and stealing in my opinion.

As i ordered mother board of iphone 7 plus of usd 220 with trust of aliexpress that product will be ok and will work. But when it got deliver and install it was not working i contacted aliexpress seller accepted my return i return product with bearing shipment cost with all safety measure but when product reaches them they mention me product is damaged and cannot return it i send them my packing video which is completely saying that product send is in ok condtion but buyer send blured and manupulated video which is completely saying that product has been retaped and seller has conducted fraud. But aliexpress has resolved the case in favour seller which is completely wrong and is against consumer i have sent all counter evidence to aliexpress which was completely saying that seller has conducted fraud. Please resolve all tell me something how can i recover as its not some amount its huge amount of money please go through it.

THE WORST CUSTOMER SERVICE. THEY EXPECT YOU TO PAY TO SHIP BAACK TO CHINA! After the vendors sent out incorrect sizes, they will not send a shipping label! I have been going round and round since 06/25.

KarinLuna Official Store has had every excuse. I ordered a size 9.5 Chinese 41 or 42. 25. 5cm. Mine measured 24.75cm. I have sent pictures multiple time to show they are not the right size. I have been trying to reach out to aliexpress. System unavailable. The chat is a computer. THE WORST

From Australia.
If you haven't received your AliExpress product or it is faulty. First mistake is believing that AliXpress individual seller will refund your product easily or even answer your emails. Second, is believing AliExpress as a company has your back with their buyer protection promise. When 3 disputes have been found in your favour and a refund has been promised.
- They make it very difficult to contact someone to ask where the refund is (Over 1 month, still waiting for refund).
- They have an online chat automated response system, that repeatedly tries to direct you to click/info sections.
- After 20 attempts & receiving the same response, it will then put you onto a real person.
- you have to keep responding within 2minutes otherwise the chat will cut out & say you've taken too long. Sending you back to the start.
- They will repeatedly say it has been refunded. It's your banks fault. Here are some numbers contact your bank.
- Bank says there is no way they have refunded your money. Never heard of the numbers they're quoting.
- I send through multiple snippets of bank statements to AE, where it is obvious no refund has been given.
- their response is you have to get your bank to supply in writing that they have not received this refund.
This is a fraudulent process. Buy with caution that you wont be seeing a refund. Maybe the cost of buying cheap.

A good choice. But a lot of cheating. Sellers put the main image of the product and low price as the main photo, but then it turns out that only a part of the product or accessory is offered for the price indicated. They can specify free shipping, but when you open a product card, there is no free delivery option. Or put a good discount, but only paid and only expensive delivery, more expensive than another seller with the same product for the regular price without discounts. On sales, 99% of goods actually do not have discounts or have but much less than indicated. The discount price for the sale is no lower than the price on a regular day without a sale. The system of motivation in the form of coins is useless. You can basically get coupons only for a particular seller. Although it would be better to receive a coupon for a discount to the order without reference to the seller. It is very bad that the administration of Aliexpress does not follow the marketing deception of sellers.
The only plus is high-quality work with complaints.