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Tracy K.

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Experience: Business, Clothing & Fashion, Shopping

Member since July 2019

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1 Review by Tracy

I ordered a DXD 310D PUMP through AliExpress. When ordering I had no idea which outfit specifically would ship my item. I ordered and paid in full on July 1,2019. I received a tracking number on July 10, 2019 (the item was guaranteed to ship in under 8 days but hey, close enough) the tracking number showed slow progress and promised delivery July 15th. Oh wait .NOT AT ALL that package was not for me, nor addressed to me nor even coming to my state!! Instead I went to the post office to pick up my item and was told that the item was delivered in Arizona. Forget talking to anyone. No live chat, no response from the seller just a bar graph that says my item has left the shipper. Big deal... tells me NOTHING. be aware after they waste 30 days you can't dispute for a refund. They started out good some years back, but now they're just lying and stealing in my opinion.

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So oddly enough even though the email confirmation said the product was delivered on January 3......


Absolute disgrace. Ordered a cellphone from them, it arrived broken, they ignored all refund...