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Launched in April 2010, AliExpress (www.aliexpress.com) is a leading global e-marketplace made up of small business sellers that offer a wide variety of consumer products with good value for money. It is dedicated to bringing unique products in more than 20 major product categories to its millions of registered buyers in more than 220 countries and regions.
AliExpress is a business within Alibaba Group.
For any customer service issues, please visit http://www.aliexpress.com/help/newContactUs.htm.
The overall reputation of the company reflects significant customer dissatisfaction, primarily due to pervasive issues with order fulfillment, delayed deliveries, and inadequate customer service. Many customers report difficulties in receiving refunds and resolving disputes, often feeling ignored or misled by the company's support channels. Positive aspects, such as product variety and competitive pricing, are overshadowed by complaints regarding fraudulent sellers and the lack of buyer protection. This trend indicates a pressing need for the company to enhance its customer service protocols and ensure accountability among its sellers to rebuild trust with consumers.
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So cheap goods for Europe zone, so I have a wonderful choice here. Thank you for your job. I am here from 24 April of 2019, but I had no yet dissapoinment :) Zita. Lithuania. Europe.
Отличный сайт. часто делаю там покупки. Сейчас у меня платиновый уровень.
Мелкие споры решаются без проблем. в случае косяка поставщика без проблем
возвращают деньги. Я доволен
Vi consiglio questo sito. Sopratutto Mark Ryden zaino da uomo multifuntion antitheft.
Zip sul retro e tasca sul retro per mette il portafoglio.
Visitare anche Tecaote e Aceperch per le copie delle Kipling. Pagate meno e avete la stessa qualità.
I Received my shipment with in 23 days, to saudi arabia, Jeddah, Thank you
What i need that item i get, the item is good quality very nice.
I recommended the seller. Thanks
And Many things i buy from AliExpress very good dealing. I Recommended.
Aliexpress is the lazy mans slightly more expensive version of Alibaba.
Some common myths debunked:
* Everything is cheap plastic.
Nope - If you don't always sort by low price you will find good quality stuff for cheap.
* No consumer protection.
Nope - the stores are very focused on rating and reputation, they will often try VERY hard to keep you happy, and the website will advance you a refund if the store is hesitant in any way shape or form. Just contact the seller prior to your review and they will be VERY flexible and service minded.
*Everything is a copy
Nope - I have used Xiaomi phones and robot vacuums for years, in terms of android implementations Xiaomi has been a market leader, and in terms of HW, they are often first to market with a lot of features and design compared to Apple and Samsung.
Their robot vacum wins almost every test they are compared in and are WAY cheaper then Romba.
Use your brains and be civil, the Chinese are taking over, not only as a cheap production hub for the world, but now also on innovation, new development and R n D.
I never recommend this site Ali Express or Alibaba.com, they are mafia sites and crooks, I had a lot of problems with Ali Express for the purchase of products, many broke down, have not have not been delivered or do not meet the description, now the customer service must refund the sum of 200 euros and he does not want to give me my own money, this is not
Not serious about them, it's even a big shame on their part, you imagine such a sum? The strategy of Ali Express is to give reason to the Chinese sellers. The buyer is not protected in case of complaint and does not trust Ali Express's customer service because they are liars, they will make you believe to find a solution and it will never work, it's already 6 month that I am waiting for my money, I know very well that I will never get them back, I say that for your good, excuse me for my bad translation because I use the language translator, send the message to the world and also on social networks like twetter and facebook... A site like this one should not exist! And believe me, I am a person of good faith, but I tell the truth. In addition, you will see with your eyes reading the opinions of buyers.
It's scandalous!
Ali express is aptly named, it's Ali express and 40 thieves!
я тут все заказываю без проблем, очень хороший сайт и все дешево. китайси довольно хорошо улучшили качество своих товаров, можно смело брать товар, алик контролирует все нормально и справедливо и вежливо. я заметил что перестал пользоватся другими сайтами, тут все есть. молодцы что еще скажешь)
Добрый день. Я получаю товар, очень доволен, спасибо вам. Готов с вами сотрудничать и впредь. Желаю хорошего дня и успехи в бизнесе и в личной жизни. С наилучшими пожеланиями. Фридон
This is a place for those who want to buy fresh, latest and quality products for a much lesser price. You should be careful while ordering because it is difficult to return a product since it has to go back all the way to China- most of the times the buyer has to bare the return shipping charges. According to my experience, they have a responsive and responsible customer care, only thing is you must raise a dispute within the allowed time in case of any issues. Easy way to get the best product is to look for the reviews and star rating. Purchase of a product which has 4.5 and above rating cannot go wrong- from my experience. Only thing is we have to wait somewhere like 2 to 4 weeks to get the product in hand(Canada). Happy shopping!
Het product is top maar wachten echt te lang ( meer dan 1 maand moet ik geduldig wachten)
Hopelijk is verzenden snel
Батарея для ноутбука Samsung R510 подошла очень хорошо. Единственное, что мне не понравилось, так это качество исполнения я этой батареи. Но в принципе на это можно закрыть глаза. Батарея пришла заряжена, но Её надо было всё равно разбудить блоком питания. Это значит, что после установки батареи в батарейный отсек ноутбук сразу не включился. Хотя при нажатии на кнопку проверки уровня заряда батарея была полной. После полного заряда батареи продержалась 40 минут. Это очень хороший показатель для не оригинальной батареи. Так что на качество исполнения можно не обращать внимания. Стоимость батареи на момент покупки с доставкой составляла почти 18 долларов. Для сравнения. Оригинальная батарея стоила 45 долларов в Минске. Продавец выслал транспортной Компанией СДЭК, что мне очень обрадовало и удивило. Курьер позвонил и доставил до двери. Такой способ доставки в Беларусь очень редкий. Поэтому большое или даже Огромное спасибо продавцу за такой способ доставки. Продавец отвечал на все вопросы и помог мне найти именно ту батарею, которая подошла к моему ноутбуку. Рекомендую этот магазин и этот товар.
This is my story with this company ( ZJCHAO Watch Store) I made an order with this company on aliexpress 5 months ago and They never sent the goods and whenever I asked them to send it they says that they have already sent it and that I have to be patience and wait and at last they said that the carrier did not send the goods and they are sorry for that and when I asked them to return the amount they refused and they said that I choose another item so whenever I choose an item they say that it is not available now and I have to choose another one And so on. This is a sample of how Chinese companies deal and the solution is do not deal with these thieves ( ZJCHAO Watch Store)
Make purchases over the Internet for a long time. And on Aliexpress more than 5 years and made almost 500 purchases. I'm private. So I can advise everyone to start shopping on Aliexpress. Worked with many sites, but I like Aliexpress most of all. It is convenient to communicate with the seller and with employees of Aliexpress. At the same time when conducting disputes take the right position. Make purchases on Aliexpress!
I had ordered 3 diffrent things never arrived. I tried to contact seller 1of them never repiled and other 2 want me to wait forever. Never get refund.
Gracias ha ser muchas tiendas se logran precios muy interesantes y salvo algunos pedidos que no llegan porque se deben perder ahora me suelen llegar entre 7 y 12 dias.
The hat is lovely for my baby girl if you buy it you will know that is good and the shoe is very cute too i like the shoe he fit my baby when you buy the you will love it too okay. To be honest try the cap and the shoe too.
Ali Express is one of the greatest online shopping sites that has ever existed, easy to use, orders for your goods and get it delivered at the appropriate time and period. They are simply the best for online shopping
Inferior products, Several week wait time, No way to contact, Sent Return request, Ignored, $$ LOST!
Llego en menor tiempo que el estipulado, conforme con la descripción del articulo, volveré a comprar
сделал около 100 заказов, около 20 единиц приходят с большим опозданием. из 20 шт прошло пока 2 шт.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.