AdoringDress

DO NOT order from this company!
I wish I had seen a review like this before I did...
I ordered an IVORY wedding dress-- the dress that came was not only STARK WHITE but was also not finished-- it was missing beading, didn't have the hook so that it could be attached in the back, and still had pins in it. I contacted them about this and not only got VERY little response-- waited over a week-- sent another e mail--- waited over a week--- sent another e mail-- after three e mails finally heard back that they would not offer a refund because their ivory is a "soft white"-- I did not order a soft white-- I ordered ivory. They have been very unhelpful and unethical through this whole process and lack of response shows very little business responsibility.
Whatever you do... BUY SOMEWHERE ELSE!

** also they provide a phone number but no matter what time you call-- I have tried at different parts of day and night-- you get a voice mail-- I left multiple messages over the past two months and have yet to get a call back

DON'T DO IT!

They Delivered my order. Looks great but it took long for me to get this dress(3 weeks to get the dress). Anyway, happy customer!

This company CANNOT make the dresses anything like the pictures that they advertise or the right size then they go out of their way to make the return process so hard that you feel like giving up!

Excellent, i have been shopping with adoringdress since years ago and no single trouble had faced me.

Horrible... Prepare for a plan B. I ordered a wedding dress for our engagement photo shoot and requested it be delivered by a specific time frame. Sent multiple messages throughout the one month or so process and was assured every time that the dress would be finished and would arrive on time.

The week before the photo shoot I contacted Alex and once again he assured me the dress will be complete and delivered.

Then the week of, since I still haven't heard of any shipping notifications I contacted Alex at June Bridals again. He replied back a couple of days later and said that the dress will not be finished on time. After I sent a lengthy email, he replied back A DAY later and told me that the dress was finished last night and that he can still send it. However, delivery would not be guaranteed since it was coming from China. He also offered a full refund. I requested that they send the dress right away and try to deliver it by the day before the photo shoot (Saturday). The original date that I requested was Thursday, in case something crappy like this happened. I also told him that if dress did not arrive by Friday, then I would like for him to honor his full refund and I would simply just return the dress back to China, paid for by June Bridals. He replied another day later (Wednesday) and told me that he had issued the full refund because he did not want to take chances with DHL and incur return shipping costs. Wow. How selfish are they that they cannot take a risk to make things right for the customer.

So it's the week of the photo shoot and only a couple of days left till the photo shoot and they left us out to dry. Without any warning PRIOR to my emails (let's not forget that I was always the one that had to email customer service to get an update on my order), we were without a dress option for the photo shoot.

There must be horrible communication and they must be working their workers in horrible conditions as Alex's excuse was that the worker got sick from working long hours. That honestly sounds horrible. Stay away from June Bridals, they are unreliable, dishonest and unprofessional. Luckily, we were able to find a replacement from BHLDN but others may not be so lucky. What if this was for our wedding? And this was my only wedding dress? Save yourself the trouble and the headache and shop somewhere else.

I didn't order my dress from them, I got my dress from a local shop, but what I noticed about them is just about EVERY dress picture they have is STOLEN from David's bridal website. How did I know this? Because I saw MY dress! I kept looking through designs and MOST of the dresses are from David's website by various designers - Vera Wang, Zac Posen, and some of David's own designs. And the crazy part is - my dress was MUCH cheaper than what they are selling it for. But it's gets even crazier. I decided to read some of the reviews for my dress and does this even make sense to anyone:

A few days back when I was the bride, I have made my maids wear this wonderful and cute dress. My eyes were on the dress for quite some time. This wedding gown is particularly focussing on each part of the body. The benefit is that I got a big size, as all my family members and other guests and the maids were fuller persons. The many layered full skirt creates a fashion statement and makes it different from the run of the mill gowns. Will sure be here for more dresses for some formal events.

You had your MAIDS wear what is clearly a bridal gown? You got a larger size because your family members and other guest and maids were fuller persons? Clearly this is an in house review and it sucks. Oh and FYI, the body of the dress is NOT FULL you have to wear a petticoat to get that effect... this is what they don't know because well, they aren't the original designer of the dress.

Bottom line - yes when I was getting married I was on a tight budget and considered getting a dress from overseas but changed my mind and I'm glad I did! I know some people have had good experiences, but knowing that all they do is steal dress designs from websites and try to pass them off as their own by putting their logo on it doesn't mean it is a good product. Never did I think I would see a David's bridal dress design stolen (and actually De Vinci has a similar design) and none the less at a price more than what I paid. BUYER BEWARE and do your homework!

I ordered a head dress (tiara) from Adoring Dress for my wedding.

The service I received after paying for the head dress was absolutely terrible. When I asked how long it would take to get the item ready for shipping, I had to wait a few days for a reply and when I finally got a reply, they kept replying about the tailoring of the dress I ordered, even though I didn't order a dress.

I finally got a tracking number once the item was shipped and by this time I was extremely nervous about the shipment, since they told me that my dress (once again I didn't order a dress) is on its way.

It arrived a few days early in the country, but was held at Customs for a month. Then TNT asked me for the invoice because the invoice that Adoring Dress gave them was for the incorrect amount and then I had to pay more than the item amount to have it released.

It arrived two days after clearing customs, but as soon as I opened the package, I saw that firstly the item was packaged incorrectly.

Instead of boxing a clearly breakable item (like promised on their website), they took seven pieces of normal printing paper, folded it in half and put that in a DHL packet with the head dress and then they sealed the packaging. Then they put that packet into a TNT packet.

They lie on their website about their packaging. This is what they say on their website:

Product Packing
Our Packing team will take good care of each item transferred to them to avoid any possible damage during the packing process. Our packing staffs adopt many new ways to strengthen the external boxes, thus to make your package more air-tight, water-roof and pressure resistant. They also synchronize our delivery schedule with the major couriers like UPS, DHL, EMS, and with these efforts, we can always get the good to go packages shipped to the ZA by the earliest flight available.

Secondly, the head dress was broken in four different places.

According to their website:
You can get refund for Defective, Damaged or Mis-shipped Items, Size Deviation & Color Mismatch problems, etc.
You are qualified to get a full refund if your items are defective, damaged or mis-shipped.

This is NOT the case, they refuse to refund anything. They say that if I send the item back at my own cost they will refund me 50% of the item value. So I must spend double the amount of the item again to only get an 8th of the total spent back? That makes no sense.

You can never get hold of them and if and when they reply by email it takes a week before they reply with nonsense answers.

I urge you not to order anything from this company.

I have attached photos of the damaged item and the packaging.

I am very satisfied with the services as well as items provided by this company.