AdoringDress Questions & Answers

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Here’s what consumers have asked with answers from AdoringDress staff and previous consumers.

15 questions answered
47% answered in 1 day
Question:

I am looking at one of their dresses to order, their website clearly states they are located in china, which is fine - as long as the quality and material are as they are advertised. any experiences people have would help! i have a few friends getting married this year and next and we would give them a lot of business if they're legitimate.

Answer:

Be wise and don't buy from Adoring Dress! Oh yes, the dresses look totally adoring on the site, but these are real designer shootings/dresses. They are nothing like the dresses you'll get send home. The designs are poorly copied in China and it shows. I was blinded by the beautiful pictures and low prices. It was too good to be true. Your wedding and prep should be as fun and stress free as possible, but Adoring Dress gave me a total downer. I feel totally scammed and can't have contact with a real human being. They don't respond to my e-mails with pictures of the mistakes. Where shall I start: too small, bad design, cheap fabrics, beadings cheap and badly sewn, color all wrong... I am so so angry and disappointed. Bye bye money, I worked hard for. NEVER AGAIN!

By Caroline B.
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Question:

Answer:

None of the dresses I ordered were the right color. And all different material. Also the bottom of the dress is sewn really small. So if you don't have pencil legs, it might be uncomfortable.

By R E.
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Question:

Answer:

When did you order it? It takes about a month to a month in a half

By Lindsay M.
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Question:

Has anyone have a physical address or telephone number

Answer:

There is a number and email on the site. They never answer the phone and when they respond to email its not guaranteed they will make the change you ask for. My dress came just as I ordered it originally. But the changes I asked for afterwards weren't made. Still well worth it though. I loved my dress and total alterations were R500. Just changed the zip to lace up and replaced the straps.

By anine v.
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Answer:

Don't order from Adoring dress unless you want a halloween costume. I still have 2 dresses from them I'm embarrassed to even donate.

By Julie C.
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Question:

Does anyone know of a phone number or email that they actually respond to?

Answer:

I used live chat, they respond me quickly. HELPFUL and KIND. Thanks.

By Karen F.
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Question:

Answer:

They phoned back to me when I was going to bed. Alex did call me. Thanks.

By Elizabeth C.
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Answer:

I would not do it again the company under declare the value of the dress SA customs keep you liable for it and you must pay R1500 penalty plus 45% import duty and 14% vat the dress will cost you double what you initially thought you will pay. TNT did not deliver yet so I no idea what the quality is

By Lorettha W.
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Question:

Im looking at purchasing a wedding dress and i live in australia, im a little concerned about overseas shops are they reliable

Answer:

Cindy B., are you a real customer?

By Karen F.
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Question:

Has anyone have a physical address or telephone number?

Answer:

I don't.

By Sandra B.

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