Adore Me has a rating of 3.6 stars from 13,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.
Easy order. Tracking was wonky, but that's a global issue.
Picked what I wanted for my lady and it was delivered in a descent amount of time
Hi Robert,
Thank you so much for taking the time to leave us a 5-star rating. It's much appreciated!
And, don't forget that we’re always here if you need us.
XO,
Adore Me
Had no issues with the order everything fit good and I'm very pleased
The bathing suit is beautiful, and it arrived quickly!
Hi, Kelly! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
I am so happy with the fit and quality of this bathing suit.
Hi, Susan! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
Fast and good product. Would highly recommend. Will purchase more
Hi Alysha,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again.
XO,
Adore Me
help@adoreme.com
Fantastic! Great quality! The fit was perfect, which has been hard to find. Thanks, Adore me!
Hi, Kristina! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
The back is adjustable. Perfect fit for a big cup but small ribcage.
Hi, Rylie! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
Better than last time I ordered, the order came in a timely manner.
Hi Beth,
We really appreciate you taking the time out to share your experience with us.
Not to worry, I'll make sure to forward your feedback about the shipping process to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.
Feel free to let us know if you need help with anything! We're here to support you.
It was amazing I'll be making more purchase very soon
Hi Ayon, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
I did receive my swimsuit in a decent amount of time. And it is awesome!
Hi, Temyia! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Fast delivery, and just what I expected. Would order again!
Thanks!
Hi, Janet! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.
Lovely pieces. Quick delivery. I look forward to my orders.
Hi Shaakira,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.
We Look forward to seeing you again soon.
Great experience! Everything was true to size
Updated my sleeping attire
Hi, LaShawn! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Arrived quickly and fit great! I'd buy from them again.
Hi, Natalie! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
The items had a poor quality feel and didn't fit well
Hello Sylvia,
Thank you for taking the time to review us!
This information helps us to hear about our products directly from the source that matters the most: our customers. We apologize for the inconvenience the construction of this product may have caused. Don't worry, I'll make sure to forward your feedback to the proper departments, so they can further look into this matter to improve this product, by both material and construction.
Shopping for intimates online can be tricky, and you should only wear lingerie you really love and that fits perfectly. We get it! Would you like to exchange this set? Here is more information about exchanges and returns: http://www.adoreme.com/free-shipping
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Adore Me
help@adoreme.com
I've recently lost a lot of weight, so I was anxious for my order to arrive! Thank you!
Hi Melanie,
We really appreciate you taking the time out to share your experience with us.
To keep your worries away, please note that you may always send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
And, don't forget that we’re always here if you need us.
OMG... This color is just gorgeous and not to mention it fits perfect.
Thank you for the amazing review, Tranique! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Product received was too small, not as advertised.
Hi Tracy,
Thanks for taking the time to review us.
We're sorry to hear that the product you received wasn't a perfect fit.
First, when was the last time you were fitted professionally? The fit varies slightly with different brands and fluctuates naturally as time goes on. We recommend getting sized at least once or twice a year.
Moreover, we would definitely recommend you trying our fitting guide. Just above the size drop-down box that's found on each set or item's display page, you'll find the Size Guide link which brings up our useful Size & Shape Guide.
There, under the Bra and Panty Fit Guide, you'll find our bra calculator which can assist you with finding the best size and your best Adore Me fit.
We also retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. You may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
Ping us back if there is anything further we may do to help. We’re here to support you.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Micheline, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain a standard of service to our customers. We appreciate your understanding!
And, don't forget that we’re always here if you need us.