Overview
Adore Me has a rating of 3.6 stars from 13,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.
The bra is not comfortable at all and runs very small
I've had trouble finding a corset that fit me right in all the places. But this one was perfect.
Hi, Kelsea! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Easy site to navigate and order from. Prompt delivery
Hi, Jane! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Very helpful in helping me re ordering my missing package
Hi, Irving! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Not worth it. Over priced. Poor quality. Hideous customer service.
Hi Kerusha,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won't go unnoticed. As customers like you continue to tell us their experiences, we will be able to respond with expanded and improved products and services.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com. You may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
help@adoreme.com
Love the little gifts I get for myself, and my husband loves them more!
Awesome. My wife looks sexy as hell in the panties and lingerie I buy her from Adore Me
Wonderful! Bra's FIT and Sizes are Real!
Thank you
I haven't gotten my packages they take along time to shipped pass the expected date
Hello markeith,
Thanks for your valuable review!
We’re sorry to hear of your less than satisfactory shipping experience and hope you will accept our sincerest apologies.
After checking, we noticed that your order#406259089 was delivered in or at the mailbox at 4:10 pm on April 30,2021.
Please check with your neighbors, the front desk, a mailroom, or mailbox as it might’ve been delivered in there.
Let us know if you still haven’t located your order so we can offer the best resolution for you.
Best Wishes
Adore Me
help@adoreme.com
I appreciate the variety of lingerie and reasonable prices.
Hello Kiara,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com
Very satisfied with my purchase and will continue to buy from this company
The items i have purchased fit true to my size and are very comfortable.
Package arrived really late. I was planning on having them for Halloween
Hello Halie,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.
We're putting all efforts into shipping out the orders as soon as possible but also on making sure as much as we can that you won't experience such delays going forward.
Take care!
Wonderful selection of quality lingerie reasonably priced
I ordered stuff for my wedding night and it never even showed up
Hi Mariah,
Thank you for taking the time to write this review.
Sorry to hear you missed receiving your order. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.
I took a look at your account to better understand the issue and I could notice that you were already assisted with the order. We always guarantee assistance whatever may happen to your package.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services. Therefore, I will make sure to forward your feedback in order for a further situation like this one to be avoided.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
help@adoreme.com
It fits me perfectly, and I really like the design.
Hi, Rachelle! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
I'm a proud VIP member! I've attempted purchasing at other retailers and am always disappointed.
Hi Sabrina,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing to Adore Me.
We look forward to serving you for many years to come!
XO,
Adore Me
help@adoreme.com
My order got here on time and the fit was perfect :)
Thank you for the amazing review, Narrie! Would you mind sharing this with your family and friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
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- New York, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Susan,
Thank you for your recent product review. This information helps us to hear the truth about our products directly from the source that matters the most, you!
I am terribly sorry to hear that the product you just received was not a perfect one. This is not the type of item we want you to receive or remain "stuck" with. Therefore, I am happy to remind you about our free exchanges and hassle-free returns.
To learn more about how to process an exchange or return, all you need to do is to access this link: https://help.adoreme.com/hc/en-us/articles/115003474328-What-s-your-free-exchange-policy-
We retain this policy to help ensure you consistently receive good quality and properly fitting garments from Adore Me.
Hope this helps!
Best regards,