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The company enjoys a strong reputation for offering luxurious, high-quality lingerie that consistently delights customers. Many reviews highlight the elegant materials and stylish designs, emphasizing the overall shopping experience as exceptional. Customer service, particularly the assistance provided by staff members, is frequently praised for being responsive and helpful, which enhances customer satisfaction. However, while the feedback is largely positive, there are hints of potential concerns regarding product availability and shipping, suggesting that some customers may experience delays. Overall, the company successfully combines product excellence with attentive service, fostering a loyal customer base.
This summary is generated by AI, based on text from customer reviews
The products are gorgeous but most of all- customer service was amazing, especially Gabi who answered all my questions from fit to availability to shipment!
The product is beautiful but most of all, the customer service I received from Gabi was outstanding! From sizing to availability and shipping - she was on it and amazing! THANK YOU!
Most luxurious lingerie I've ever tried on. Satin silk, lace, amazing styles. Have been a customer for more than 3 years- and every time shopping experience is outstanding. Shop around for promo codes and get a classy silk English lingerie for the price of polyester. Highly recommended for the fight with depression, bad mood, absence of romantic relations... especially if combined with good chocolates and champagne!