Adore Me has a rating of 3.6 stars from 13,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.
Love adore me! Super fast shipping and everything is always so comfortable.
Delivered by mail. Thank you. Preparing for the summer.
Got package in 3 days, excellent service, was shipped within hours of purchase
Hello Cristian,
Thanks so much for your great review!
We really appreciate you taking the time to share your feedback and being so open with us. We will make sure to share this with the team to let them know to keep up the amazing work.
See us again soon!
XO,
Adore Me
help@adoreme.com
Great set - very comfortable & love the material - will be getting mores
Hi Christine,
Thank you for the amazing review! Hope we can impress you again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
The lounge west is very comfortable and fits great. True to size.
Thank you for the amazing review, Marcy! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Very pleased with my bras and underwear! Looking forward to stocking up on more soon!
Thank you for the amazing review, Samantha! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Good experience overall. I wish they were more outfits my size and not always have low inventory
I feel so good about myself wearing my Adore Me bras and panties
Very easy to order. Arrived quickly and every item fit.
Everything I have ordered has always been perfect and fits well
Super fast shipping, great service. I love the set
Everything fit perfectly. The material is actually nice.
Hi! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
There is no need to give a rating when I'm spending my money.
Hello Chandra,
Thank you for your positive feedback.
We are always striving to better assist our customers. Glad to know you enjoy your shopping experience with Adore Me.
Best regards,
Adore Me
Always great service and quality. I cant say enough good things about them
My wife and I are very happy with the outfits purchased.
I was overcharged and it's been hard trying to return it.
Hi,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
With that, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
help@adoreme.com
Service was a little slow but I satisfied with my order
Hi, Sandra! We really appreciate you taking the time out to share your experience with us.
I am very sorry to hear of your experience with the shipping process. Rest assured that we are following the feedback received from our customers and this matter will not go unnoticed, as here we always work on raising to a higher standard all aspects of our products and services.
We look forward to serving you again in the future.
I got 5 undies for $35! Good quality and worth the price. It's cheap too.
Hi, Sinhae! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Quality products. Availability is sometimes hard for my size but otherwise love it.
Hi Toni,
We really appreciate you taking the time out to share your experience with us.
Allow us to share some helpful deets about our products’ availability!
For the sake of variety, many to most of our sets are only available for a limited time. See something you love? Don't hesitate!
In case you miss out on a set you like - we replenish many popular items around the middle of every month.
Check back from time to time to see if your preferred set is back in stock.
Just a reminder: we have a brand new collection with tons of great new products during the first week of every month.
Don't worry, we appreciate all the feedback received, therefore let me inform you that I also sent yours to our Design Team for it to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customer's needs and wants.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hello Natasha,
We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.