Adore Me

Hi Shawn,

Thanks for taking to write this review.

We really appreciate you being so open with us about the product you received.

Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.

Do reach out to us if there's anything we can do to help. We're here to support you.

XO,
Adore Me
help@adoreme.com

Hello Megan,

Thank you for your feedback! We are very sorry for any inconvenience the shipping of your product may have caused. Your feedback is highly appreciated, as we always welcome customer feedback, be it positive or negative, therefore I'll be sure to forward your review to the relevant team, so they can look into this matter. Upon checking, I see that your order's latest tracking states that it was already delivered. At this time, we kindly ask you to please check with your neighbors, family members, or in any common area where you receive your mail to see if someone else picked up the order for you. If your order still doesn't show up, we kindly recommend contacting us again so we may be able to assist you further, our customer service is available to answer any questions you may have.
Kind regards,
Adore Me

Hello Lisa,

Thank you for taking the time to write this review. We are very sorry for the difficulties that you have encountered. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me. We always wish to ensure a great customer experience and minimize any discomfort as much as possible.

However, after initiating a more detailed investigation regarding your case it was revealed that you have been contacted by our customer service representatives and you were refunded and assisted regarding all of your concerns.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Best regards,
Adore Me
help@adoreme.com

Hi Lorie,

Thanks for taking the time to review us.

We're sorry to hear that we did not meet your expectations with the product you received. We are gutted when we miss the mark.

Note that the fit **varies slightly with different brands** and fluctuates naturally as time goes on. We recommend getting sized at least once or twice a year.

Moreover, we would definitely recommend you trying our fitting guide. Just above the size drop-down box that's found on each set or item's display page, you'll find the Size Guide link which brings up our **useful Size & Shape Guide.**

There, under the Bra and Panty Fit Guide, you'll find our bra calculator which can assist you with finding the best size and your **best Adore Me fit.**

*Rest assured that your feedback about that item has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and improved products.*

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from Adore Me. You may always send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.

Do reach out to us if there's anything we can do to help. We're here to support you.

XO,
Adore Me
help@adoreme.com

Hello Jennifer,

Thanks for sharing your feedback with us. We appreciate it!

I shared your comments with the relevant team for their review and I guarantee you that we'll take this into consideration to make the webpage a lot friendlier for our customers.

Also I confirm the second payment option we offer is Pay-As-You-Go, a commitment-free shopping option which is also available during checkout and comes with great deals & offers.

Take care!