Adore Me has a rating of 3.6 stars from 13,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.
It was easy to order off the website and easy to enter my information!
The whole experience was Easy and straightforward as always
Ordering is easy and quality is good. The fit isnt amaxing on me but I still this its a beautiful set.
The quality is always great. I love that the bras always come with matching underwear. Updating my wardrobe with adore me has been fun.
All items came perfectly in my size. So happy with my purchase!
Very good fit was great! I always choose adore me for bras they have never let me down
Will forever be number one favorite place to buy things.
Item as described and arrived on time! Great customer service
Very cheap material for how expensive it is, but quick delivery and super cute on 🤷 sizes run big too
Just like every time I've ordered, I couldn't be any happier!
Thank you for carrying the size that I need.
Great quality and fit. Comfortable and flattering. Will order from again.
This was my first time ordering and I appreciated the extra discount when selecting more than one item. I was able to try 2 styles. I'm excited to try more in the future!
1st time ever ordered these panties & was very satisfied with my purchase as usual with all my Adore Me products/purchases
It was easy and quick to shop and delivery was quick.
My order took a long time to arrive. We had a trip planned which this was a big part of it and it did not arrive in time.
Hi Rick,
Thank you for reviewing us!
We are very sorry that your orders took too long to be delivered. We do understand your inconvenience and we apologize for this issue.
Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.
We appreciate your feedback, and I am going to forward yours to our management team, to be reviewed and taken into consideration.
Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me
help@adoreme.com
The app is simple to use, the lingerie and underwear are creative and ideas are never dull. There is plenty of diversity, in both style and sizes.
I really wanted everything but I couldn't afford them all. They were beautiful and everything I could want or need. And my partner loved them.
It's very easy to shop according to your sizes, because it shows you what is currently available by sizes.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Brittany,
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused and we appreciate that you took the time to let us know about this situation.
I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
Please let us know if there is anything further we may do to help. We are more than happy to provide you with any information you might need.
Best regards,
Adore Me
help@adoreme.com