Overview
Adore Me has a rating of 3.6 stars from 13,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.
Cute but size down in the cup. Definitely worth the sale price.
The exchange was processed and shipped very quickly, the item was well made, and I was happy with my purchase overall.
I had a subscription in the past but had ended it in the past, now I just want to order what I want- when I want it, but I had to renew my subscription and that changed the price for the articles I wanted. I love the products but not the mystery boxes monthly with the stress of returning them.
Ordering was quick and easy! My package came in great condition and the product was just as good as promised! I will be ordering again!
The prices were appropriate, the items were good quality, fit perfectly & comfortable! Thank you!
Easy purchase and great delivery. Wish I could have ordered the remi cheeky. Those are my favorite and are never in stock.
My new pajamas are very comfortable and great to sleep in. I'm a very warm sleeper and these don't bother me
I really like the products - but the returns, while seemingly easy- are quite challenging, especially since USPS is not required to scan items when you drop them at the post office (just a drop off, not standing in line). I suggest either providing a bag to ship returns so we can drop in the mailbox or a different carrier.
Thank you for your feedback! We apologize that you have experienced this inconvenience. We'll do our best to continuously improve and expand the styles that we currently offer to accommodate our customer's needs and wants. Therefore, I'll make sure to escalate your feedback to our appropiate team, so they can look into this matter.
Kind regards, Adore Me
Got some fun Christmas themed undies and bra/undies sets
Adore Me has a great site that is easy to shop and the prices are amazing.
As a bigger breasted woman, I find the sizing to be hit or miss. The return process is easy, but I wish I didn't need to
I ordered three different sets of intimate items. Upon opening one of them up it contained what looks like some type of animal shedding hair and lots of it. Also the middle part had a white stain so obviously it had been used and maybe returned. But my other two sets were perfectly fine.
Hello Sejuana,
Thank you for letting us know,
We will definitely take this under advisement! We deeply apologize for the inconvenience this unfortunate occurrence may have caused.
This is a totally unexpected situation, seeing that we are a lingerie company we give a great importance on the inspection of products upon return. However, the human factor is still involved and thus, the risk of mistakes still exists, for which we apologize, should it be the case.
Not to worry, we will take into consideration your complaint and forward it to the management team in order to deduct measures we can adopt to prevent any issue of this nature in subsequent times.
This situation has been forwarded to one of our agents and would be more than happy to assist you by email, regarding this matter.
Please let us know if there is anything further we may do to help! Our customer service is available to answer any questions you may have.
Best regards,
Adore Me
help@adoreme.com
Bra is not as comfortable as the first one I purchased in the same size.
I always love my orders from Adore me! It's always exactly as shown, the quality is great, and they always fit my body.
The shopping and customer service experience is easy and enjoyable. Very fun & professional.
It arrived before the date! And it was great to use it
I love treating myself to a cute little extra discounted bra
The shipping took too long and I didn't receive my items in time for my trip
Hi
Thank you for reviewing us!
We are very sorry that your order took too long to be delivered.
We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.
However, please note that we only provide an estimated delivery date for orders.
Even though we do our best to ensure that we provide 1-3 business day processing time and 5 to 7 business day delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.
We appreciate your feedback, and I am going to forward yours to our management team to be reviewed and taken into consideration.
Kind regards,
help@adoreme.com
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
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- New York, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Danielle,
Thank you for the review!
Your satisfaction is of the utmost importance to us, and we are grateful for the opportunity to learn from your feedback and make the necessary improvements to our products. If you need assistance with anything, please let me know. We're here to support you!
Best,
Adore Me
help@adoreme.com