Adore Me has a rating of 3.6 stars from 13,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.
However the quality is lacking. The bra's feel flimsy. Since this was my introductory order and the prices were so good, I'm satisfied. I don't think I'll be ordering again though.
I really enjoy all of the products I have received from your company. But your shipping time frames are long and not fully communicated. Also the return time frames are not communicated on how long it takes to process... I will still be purchasing from you. But I will know that I won't have my products anytime soon.
I really liked what I got, but the shipping was never updated on the third party site or the USPS site.
I loved the 2 piece comfort wear cotton top and pants that are so cozy and adorable! Lovely color and fit!
Cute bra and panty set that I have seen on instagram for at least a year arrives quickly and looked just like the picture. The person it was intended for very much enjoyed "unwrapping his gift" 🎁
I love the brand and will continue to shop here, sometimes I feel like the quality of the products is a bit hit-and-miss though.
It first came in and when I tried it on kinda iffy but when I figured it out, I LOOKED GOOD and it was so pretty! Definitely will get more!
Needed a new bra to wear under my white and light colored tops. Very comfortable and fit perfect.
AdoreMe has the prettiest and feminine lingerie I have found. As a Tgurl it makes me feel so femme when I dress and wear my panty and bra sets from AdoreMe
Staff are very helpful, and the product is pretty! Thank you!
The set is super sexy, and my boyfriend loved it (I bought it as his Christmas present), but I should probably have sized up on the bottoms a bit. I love that you can order the set in mixed sizes, but with a postpartum body and the fabric/waistband only having so much stretch to them I probably should have sized up. If the back of the panties weren't completely open it might not have fit
Sizing chart was accurate but bra sizing runs a bit small. Everything was delivered in a quick manner. But I wish some of the panties had more photos online. Over experience was good.
My boyfriend loves it and so do I! I feel confident in it and the quality is good!
I purchased the seashells bra and panty set, and a few clearance items. I continue to love your designs and colors! Thank you Guys 💞💞
Lovely fits, unexpectedly comfortable lace. And designed with curves in mind. I loved almost everything we've purchased.
They have multiple styles to choose from. To lounge and work out outfits to everything that goes under them.
I shop, she wears, we have fun, we're both happy and I buy more.
Lots of great options. Got three different outfits. Got ones that I normally wouldn't go for so trying some new adventurous things!
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Steve,
Thank you for your review! We're so sorry to hear that!
We would be glad to look into your case specifically and assist you properly, therefore, we kindly ask you to contact us via email, or phone in order for us to be able to investigate and find the most suitable solution in this matter.
We apologize for not being able to assist you immediately.
If there is anything else that we can assist you with at this time, please let us know. Our customer service is available to assist you with any issues you may have.
Best regards,
Adore Me
help@adoreme.com