AcceptanceNow

Acceptance now are scam. Made a purchase for less than $1200.
My pay off before the 90 days was over $1800 for no clear reason.
Website is lame and doesn't provide clear information.
Customer service terrible, if they didn't like your question they'll hang up.
Shame on rooms 2 go store to use them as a finance option.
I wish I was able to pay for my purchase and not get charged over half the price in unjustified charges. I would have to call it fraud.

Bought a sofa from Value City Furniture. Made payments regularly. Due date on Feb. 24 and they attempted to pull money on Feb. 23. Claimed the lease agreement expired when payment failed. Today sent text that a representative will be coming by the house today. An hour later sent message that they are proceeding with "theft of merchandise charges." Totally mob like tactics.

I purchased a bedroom set for $1900. Acceptance now says my total because I pay monthly to lease the furniture and it's in my home, I have to pay them $4100 total. There should be something that we can do about this because this is more than double the amount I purchased it for. I tried to not give them any stars but they force you to give them at least one to make a review. Bob's furniture should not use them. It makes them look bad as well.

I purchased a dinning room set for around 1300.00 last year March 2023 …I'm still paying after a year later after missing my 90 day mark.I called and asked for payoff each time the amount is different.I've now paid over 3000.00 for a freaking dinning room set and still paying.I'll never in life will get $#*! for this place…116 every 2 weeks comes.This is a total scam because they damn sho home you can't pay after those 90 days…

It's horrible how a company approves your agreement, takes your initial payment of $400 dollars only to follow up a week later to cancel your agreement. Never spoke to me about the final decision to cancel just left a voicemail and tells me I have to wait 6 to 8 weeks to get my money back! I have dealt with RAC many times no issues but this company, who somehow is affiliated tries to make themselves look better than RAC but they are horrible! Stay Away!

4 payments in a row they have messed up on my payment date and have tried to take my payment out early resulting in late payment inquiry to credit bureau I'm sure I have told them 3 weeks in a row to change it to Saturday and finally got it changed and got a different debit card and told them the new information on it and they still tried to run my last one again bunch of idiots

I admit they got me. I'm paying all this extra. However, when I specifically tell the rep the card I am using for payment is for a one time payment(there's even a box to check online) I mean this payment only. They attempt to charge the card anyway. They charge you a ridiculous fee anyway but for there to be such horrible service? Never again will I go to bobs...

Agent for the store in Stafford Texas added my social security number to someone else's Acceptance now account then said only the district manager can fix it! I was only coming in to do my own application and she added my social from Illinois to an account holder who lives in Maine! Definitely fraudulent activity going on at this Rooms to go location in Stafford Texas store number 6361

Paid $180 every 2 weeks for 2 years I just paid a $1200 xbox I fell out an application I get approved for $2,000 I called the store the next day they deny me what the heck's going on ridiculous man did somebody needs to say something then handle this

I made all the payments and they were charging 16 dollars sth for a service I don't need. On the website it said I paid off everything and I called about that extra service and the local office told me that I still owed 300 something from last year! How could I owe something from last year? They never told me anything. My balance was 0.0. When I was talking to a representative, my account was blocked and I could not see my payments anymore. I will check later, that is very strange.

I was told by the last rep that I signed a rent to own agreement. I advised her that, that information was not given to me and had I wanted to do that I would have gone to a rent to own company. I was basically told that since I did not make my pymts within 3 months I had to pay for 15 months. I am going to make sure my bank rejects any payments going forward. I have paid $200 more and they will wait on the rest. Rooms to go should be ashamed for even offering this service knowing that they do this to people.

I purchased a few items from Rooms to Go Outlet in 2020 it was one of the biggest mistakes I made. I was on the 90 day program in which due to a hardship I exceeded the 90 day time frame for paying the
Mbalance in full. Not willing to work with me they didn't add the remaining balance to my credit report instead they added the full amount of the item as if I never made any payments.

So I brought a bedroom set for around 3000. This people tell me because it wasn't paid in 4mons I owe them another 3000 so ultimately paying 6000 for it! That's 100% charge, I thought this was illegal, at least in illinois. Let me look into this a bit more. Hell, i would never use them again! Beware!

I tell u think before you finance they are a scam bought my furniture in August finish paying it in December and they calling me ow saying I owe them the same amount and that I never contacted them saying I was finished paying them. They continued taking out of my acct I put a stop and they got pissed and still calling me...really they have really got the right person they are freakin crazy I have my proof of payment try it with some one else

I made a purchase of $1500+ and paid off my balance within the 90 days payment period to avoid being charged interest. For some reason unbeknownst to me my final payment was deducted from my BOA account and the acceptance now representative claims that she can't find my payment on her system. These people are a scam waiting to happen. They give you the run around about your payment not showing up on their system so you can become frustrated and cancel the transaction then they can say you didn't meet the 90 days deadline so they can charge interest because that how they make their money. Stinking $#*! thieves.

We financed a sofa and end tables from rooms to go through this ridiculous company and every level is incompetent. They told us if we paid the 1376 balance within 3 months there's be no interest charged. What they didn't tell us was that there's an added 400 dollars for a rent fee. So after paying 1000 dollars on a 1300 dollar sofa with no interest, we still owe 900 dollars.

I used acceptance now for a few purchases. When the last purchase was paid off in December 2020 I got a letter saying they would continue my membership fees of $12.84 a month unless contacted them. I contacted them every month to discontinue the membership. They have continued to take fee out of account. I wish we could get a class action suit against them to stop this. I have seen people have had to cancel cards used to stop this. It's fraud! I had to block card and now am without a card because of them. If use them do not sign up for auto pay!

I was approved for $2700. For some furniture, through Acceptance Now, they've been taking out my account $372. Since December 2022, I called them today to see how much I owe, they told me I have to pay $372. For 15 more months. I'm furious

These ppl clearly don't care it's a pandemic and ppl are not working and having an even harder time getting thru to unemployment to get paid themselves mind u I've never missed a payment before this but I've been harassed about making payments.the fact that they keep trying my card after it declined every hr on the hr is insane to me I will never recommend them value city furniture (Dearborn) to do business with they don't care they're very rude when they do call this is why they con u into leaving a review before U leave him the store making initial purchase they no you're happy and excited then so of course you're willing to leave a good review. I'll also be making a complaint to corporate as well.no way customers should be harassed during these pressing times

This is the second time I have used acceptance Now. It is a great opportunity for people with out to good of credit. Never have I had an issue with them. They are very polite and helpful. It boosted my credit score from bad to Fair pretty quickly I was very impressed. And buying 90 day same as Cash was a very good thing got me so I was able to but things I needed. Great Job Keep It Up. I would defiantly recommend them. Thank You Acceptance Now