AcceptanceNow

I have moved into my new apartment and went through acceptance now Twice within the past 7 months and still been without my furniture because they take your money and communication with your orders and payments gets cut off and im still having problems without my order. Do not recommend!

Purchased furniture from company and what was due was very minimum. Did not realize my 120 days was over 10 days before I went to pay last payment and now owe double the price of the furniture when what was owed is less than $100.00. This company needs to send emails about what is owed or something stating the last 30 days within an email. I believe there is no contact because this is a way to have a person pay double for the furniture.

I was paying monthly payments. With insurance 200.00 a month. I took out the loan in August 2019. Pay on time until. May 2020. Lost my job the. Insurance didn't pay the 4 months. From some apparent reason. Now I owe the 4 month with late fee.im taking them to court. For false advertisements. I have paid 1700. 00 plus they want then4 months. And the bed set was. 599.00 and the mattress was 499.and the junk falling apart. I hate bob. S they need to close there doors.

Dont use these people they charge way to much i had my fridge 1 month paid off i thought they say i still owe 190.00 pait 850 for it there charging me 400 more interest and fees im paying off in
90 days it even says no interest or fees its only been not even a month i payed over 800 so far not worth never deal again i always used progressive so fare warning dont use acceptance now rip off go to progressive best no extra if payed off in 90 days im going back to them good luck do not use these people D

Stay away from this company unless you are okay with being robbed! So many hidden fees and fine print in the contract that they do not tell you about. Whatever you want financed, expect to be liable for nearly 4x that initial price. Complete rip off. Do not do business here and if you do- you've been warned.

I will never purchase using this method again. Yes I did read all the agreements and fine print, and yes I am aware of the payoff date I must pay before in order to avoid exorbitant fees, but this was STILL an awful experience. Terrible customer service, absolutely no help, and created more problems pretty much every step of the way. My delivery was delayed repeatedly, when I did get my order I only received half of it. I'm STILL waiting on a return call letting me know when I'll get the other half. Despite the fact that the product is just about paid off, per THEIR payment plan. They don't tell you the monthly payment plan doesn't include one additional payment which must be made in addition to your final month's payment- this amount was more than my typical payment. I was told this was because I'd been making the minimum payments, but this was the payment amount I was asked to pay and agreed to. Still fuming about the experience and would not recommend to anyone.

Please make sure you read the agreement. They want you to not read the agreement, so they can keep charging for the same items twice. They don't care about you.

Living through a pandemic these people do not provide any email or postal mail services for them to send you the receipt. They want you to come in to pick it up.

The representative from Bob's furniture on Central Park Avenue in Yonkers, NY has never been helpful. I called to closeout my account back in November and he suggested I paid it off in December and never gave me a date. Now I had to pay more when I could have paid it off when I spoke to Cezar in November.

If you have the money just pay it off and don't allow them to convince you otherwise. I will never use this company again. Ever!

Just don't do it... they employees are liars... a employee name Josline lied on the recorded line not knowing she was being recorded as well on my end, they will give you the run around... I'm on the phone as I type this trying to get the help I need... not worth It... reviews and that one yellow star speak for itself

So I go and make my last payment on 90 day agreement. I walk up tell the MANAGER that im here to make my final payment. She verifies who I am and my account. I swipe my card. She then tells me the printer is broken and she is unable to give me a receipt. She said, a new one was on the way and should have arrived on 11/13/2020. She mentioned, she was hoping it arrived the next day 11/14/2020. I waited until 11/15/2020 to get my final payment receipt. Guess what, the printer disnt come in. We are almost in 2021, what reputable company doesn't have an email option available to their customers? I paid with a card so at least I have some sort of paper trail. Buyer beware!

I went through acceptance now to get furniture when I moved. As the time has gone on my payoff amount has INCREASED. I've been making payments since November, and its basically like a payment has not been made. Because "too much time" has passed so they add so many fees.( The couch was 2500 and now they say I owe 3500 even after paying for 7 months) The second you are a day late on payments they will start harassing you, and everyone you know. I called and said I no longer want to be part of this and they told me I have owned the furniture for too long and I will still be responsible for payments even if they take it! Which none of this happens for any other loan I have EVER been a part of. This should be 100% illegal to do. It is a HUGE scam. Do not use them.

One star is too much for these thieves, scammers and shameless you will pay for the most expensive furniture in the world with this company, when you think you are finishing paying they continue to charge you indefinitely and you never know how much you owe in total, it is better to return the furniture because You don't know if you will pay 4 or 5 times their total value. Thieves and cheeky and the worst thing is that they work in "prestigious" furniture stores

We went through 3 mattresses in 6 months. They crumble! And we had to fight to return them. Ridiculous And they keep adding to the pay off amount so I would end up paying
FAR more. You can't reach Acceptance Now by email or phone. Rude! Have to go through sofa City to pay. Pricing is Hidious. Merchandise is JUNK! NEVER AGAIN!

Acceptance now try to take money out of my credit card without my permission I am disappointed I get notification from Credit card company I had no idea that they would try to take money out of my account without my permission. I cancel auto pay months after cancellation acceptance now try to take money out of my account this is for a Nintendo switch, one game, a case for the game, and a headset roughly $400 retail price for everything but I'm paying almost triple the price with acceptance now. I do not recommend for any purchase going to be paying double the price better off saving money then paying full price for the purchase.

We bought furniture from Value City and used these people. BEWARE. Our original bill was $1255. We have paid over $3000 and they still say we over $797. We have never received any copies of any documents we signed after both emailed and written requests. We did receive a copy of our payment schedule, which showed we paid sales tax on the total purchase at the time of sale. THEN they added another 6% of sales tax every single month on the balance,. Over $600 of sales tax on a $1255 purchase.

Rented or leased a washer and dryer for $1400. I was approved for $4000. If I don't pay my balance off within 90 days the total amount I paid up to 90 days will be subtracted from the $4000 and I will have to pay the new balance. Brandsmart did not explain that to me at all. Brandsmart said I will have to pay a tax on my total owed from the $1400. If you read all the reviews you will see that acceptance are crooks. Do not apply unless you plan on paying it off in 90 days which is same as cash.

Worst experience. AcceptanceNow is a rip off. Do not use them unless you plan to payoff your item as soon as possible otherwise you pay almost triple of what it is actually worth. The other downside is if you request a new payment date they put back into a new contract. The companies that use them shld be ashamed.

This company is terrible! In November I tried to get a bedroom set. They said I'd not be charged until I received merchandise. They have taken over $300 from me and it's January and I still have no merchandise. I went to cancel and be refunded they said I would not get my money back… I never received any merchandise! How can you have someone pay for something they do not have? Terrible company and Bobs Furniture is terrible too. They swore no payment until you receive the merchandise. They lie! Do NOT buy anything from them.