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How would you rate AcceptanceNow?
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Florida
1 review
0 helpful votes
Follow Yordanka R.
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Pagué mi cuenta en su totalidad antes que me pudieran cobrar la cantidad abusiva de intereses que me habían impuesto y hoy me vuelven a sacar dinero de la tarjeta …. Mucho cuidado con esta empresa son lo peor, espero me devuelvan porque de no ser así los estaré demandando por robo

Date of experience: March 7, 2024
Tennessee
1 review
2 helpful votes
Follow Tish S.
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I would strongly urge people do not do this unless you are able to have the funds to do the 90 or 120 day option to pay. I was 10 days past my 90 days and they added so much interest (they call it fees) for me to pay off.

Total financed including their up front fee: $407.97 on April 12
Total if all 26 biweekly payments are made: $987.99
My bi weekly payment for merchandise: $34.78 merch + $14.84 their fees = $49.62
Payment to be made at the end of 90 day option: $259.35 on July 12

**********The amount I paid to close account on July 22: $378.68**********

I had an incident and mispalced my paperwork so I thought my final payment was due on July 22. Well as you can see, that was not the right day. So, I spoke to a rude and snappy girl when I called the Knox Wholesale furniture center on Kingston Pike a little after 3pm that day who advised since I was 10 days over, I had to pay $378.68 to close acct. I questioned the amount of interest and she rudely advised me I received all of this in my agreement so to close account this was the amount to pay. I went ahead and paid since this was the amount she said I had to pay. She offered no other solution and did not suggest me to speak to a higher up to discuss.

I urge people if this is the only way you have to get furniture, I would try to figure out another way. If you have no other option but to do this, I would suggest the 90 or 120 day pay off option and remember or set reminders to pay off on that day exactly. I only went over 10 days and they added $119.33 in interest (they call it fees) to my bill.

I paid 6 payments at $49.62 which equals $285.72 + $378.68 payoff (since i was only 10 days over) which equals me paying a total of $ 664.40. If i would have paid on July 12, it would have been $ 545.07.

Please make sure if you have no choice but to buy furniture this way, know that you will be paying double the cost at the end of all the payments if you use Acceptance Now. I will never do this again so I take this as a lesson learned. First and last time i ever finance furniture.

Date of experience: July 22, 2020
West Virginia
3 reviews
0 helpful votes
Follow Alisha B.
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Trash
August 9, 2021

Acceptance now is trash and I will NEVER use them again. They screwed us. Please use someone else!

Date of experience: August 9, 2021
Michigan
1 review
1 helpful vote
Follow Rob W.
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Bad Business
July 7, 2020

PAID IN FULL actually paid it off early yet my credit dropped 80 pts Don't do business with this company good product bad business tho.

Date of experience: July 7, 2020
Florida
1 review
0 helpful votes
Follow Ancizar R.
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Super mal
October 21, 2020

Esta compañía tiene a la gente con engaños, pague anticipadamente 2 cuotas y luego una adicional. Cuando quise saldar mi crédito para pagar el balance total me dijeron que me había pasado del tiempo y que mi monto nuevo serían 907 us. Le dije que listo que lo hiba a pagar y me dijeron que el sistema no funcionaba que regresará el 21 que era mi próximo pago. Después de esto llame el día 19 para que cogieran mi pago y me dijeron que hasta el 21 para hacerme un supuesto descuento. Era toda un farsa ya que me cobraron la cuota de 186 dolares mas 865 dolares del pago. Ellos mintieron para poderme sacar mas dinero al final. No recomendó para nada esta compañía. Es pésima

Date of experience: October 21, 2020
Texas
1 review
0 helpful votes
Follow lesly c.
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No compren en esta compañía t van a querer cobrar los que compres al doble si no lees bien el contrato es una trampa yo tenía que pagar 2800 y querían que pagar 6300 en total están pendejos tuve que pagar antes para que no e cobraran los 6300 y aun así termine pagando 5000 dólares no vayan con esta compañía Mierda que no sirve buskennotra o paguen cash REPITO NO COMPREN CON ESTA COMPAŃIA

Date of experience: May 18, 2021

Overview

AcceptanceNow has a rating of 1.2 stars from 227 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AcceptanceNow most frequently mention customer service, value city and district manager. AcceptanceNow ranks 674th among Furniture sites.

service
87
value
79
shipping
58
returns
50
quality
66