Abe's of Maine

Just stay away from this place. Classic BAIT AND SWITCH. Ordered a lens from them. A few days later get a call saying that I ordered the international version of the lens and it may not work with my camera ( red flag) and does not include lens caps or lens hood (these are listed as being included on their website) I asked to be sold the US version. I paid an extra $190 for the upgrade. This brought the price up to what everyone else sells this lens for. Their website does not mention anything about the lens being a grey market lens. There is not another version to even order. So they suck you in with a low price, then get you to upgrade and still sell you a grey market product. Very unethical, maybe even illegal bussiness practice. When the lens arrived, the paperwork indicated that it was NOT the US version but a grey market version. I paid for the US version and was shipped the grey market lens. I even checked the serial number with Sigma and it was confirmed the lens was a grey market lens. I have made multiple attempts to contact Abes of Maine and they have not responded. 4 emails and no response.

I would never do business with these people again and would recommend that everyone stay away from this place.

The scamming and bad business practices Occurred on 02/23/2023 when they offered items of a value of 1923.99 and never successfully got them to me and refused to give full refund or resend items even after fedex another federal company confirmed that I was wronged and approved the claim. No longer want items as customer service is pretty much non existent just want my money back. Lisa Berry who handles the claims is unresponsive, ignoring all forms of contact for almost a month ducking and dodging calls according to reps she's apparently " not in right now " 90 percent of the time but she's the only one who handles that. Odd. I honestly just feel bad, not only for me but to the others it has happened to also this is completely insane to take tax paying Americans funds with no empathy and now you have sensitive information and my money this is unacceptable and extremely embarrassing as a company and unprofessional and wrong. I have requested documentation, claim number via email and phone and still nothing, I basically had to beg them to file a claim," after repeatedly telling them the SHIPPER has to file separate claim directed by fedex I was never supposed to file as I'm not the one who shipped item, they literally don't care at all, reps keep saying someone will call no one ever calls but im hoping they return my funds or if not a agency can take legal action and assist me with the return of funds and a through investigation of the past and present behavior of this company because I'm sure with nasty inconsiderate management like this there are plenty of things they have done or hid or are doing that can be brought to Justice so no one has to go through things like this again.

This place is nothing but a bait & switch operation. Placed an order for a Canon camera and picked expedited 2nd day shipping. Huge mistake. They sat on the order for three business days then emailed me stating that I had to call their sales rep to correct an issue with the order. The issue was that they wanted me to change the order to a model that would cost $200 more because the one ordered is an import (here is a hint, Canon imports all their cameras). The sales rep continues by asking "Are you going to use it within the USA, because it won't work here"... really? Interesting concept, a camera won't work within the US because it is an import (yet all Canons are imports). Then goes on to state that camera battery charger isn't compatible with the 110/120 volt system in the US. After about 5 minutes of their lies, they finally agreed to process the order and ship. Two business days later, they actually shipped. So five business days after the order, they actually processed it and shipped even thought they were paid for 2nd day shipping, they sent it on a Ground service that took three business days. Since when does paying for 2nd day Express shipping equal five business days to process and three business days on the shipment time itself? I should have read about their method of operation on the internet before ordering.

ALL TO SAVE $50. Purchased a Canon EOS RP because of the price. Few days later I received a "confirmation call" (who does this in 2019/20?) Well it is their BAIT AND SWITCH call. This NJ toolbag named Adam calls and tries to tell me that I have the "international version" of my camera on order. I had read some reviews after my purchase (should always be BEFORE) so I kind of new what was going on. I called him out on the BAIT AND SWITCH pathetic sales tactics and he told me that "he did appreciate my comment" and then began to tell me that it wasn't a BAIT AND SWITCH because the US version and the International version(no warranty) were the same price. WELL THAT'S STRANGE, So why'd you call then, Chief? So then I asked him to just cancel my order and he refused to, said it was already boxed up (not a lie since cameras come in a box) and I would have to fill out the return form and pay the 10% restocking fee. ANYWAY, STAY AWAY FROM THIS PATHETIC PLACE.

I wanted to purchase a Canon 5D Mark IV. First off, the website does NOT have their actual prices, add $900. When you pay for the "Pro canon package" to go along with your camera, you would expect the good quality stuff that goes with a $2400 camera. Nope, the stuff is so cheap i could not even find similar poor quality items to show them I could get it for a few bucks. Then when you complain it's, "i didn't say that." "I didn't say i would send lens cases, I said pouches." It's all recorded. I STILL do not have an itemized receipt and I have requested one 3 times via phone, once via email and once via phone to the manager. Still no itemized receipt. I told them i'll just send all of it back and get a refund, well, they wont refund the cost of the warranties yet and I have nothing in writing saying the cost. I know he told me the total cost of 4 warranties was $299, but what do you want to bet now it's $2000. Once i finally was able to get a manager, I called from a different phone than mine, she gave me the run around and acted like she was totally shocked she did not know what her salesmen were doing. Oh, OK. Uh huh. So then... how about that itemized receipt? And how about they take the garbage items they sent me that are so poor quality i have not been able to even find them online. I wont use them. I care more about my camera, my photography and myself than that. Abes of Maine has no respect for me and clearly saw me as a Mark. Do not buy here unless you want to be take for a ride and not be able to fix it.

I placed an order for a Canon R8 camera which was the the same price as B&H and Adorama Camera except they were for US Sales. I received a call from Abe's to let me know that the camera did not come with a warrantee so if I wanted to get a US version with a warrantee I would need to upgrade to a kit which included a lense warrantee memory card and a few additional items. That kit almost doubled my cost. I agreed. I like everything I got. First I learned that when I tried to register the camera body with Cannon I was told that it did not have waranee and that camera was for foreign sales the same issue for the lense. That's why the kit included the warrantee! OK not happy that the sales man did not say that and sold me the foreign version. I cannot find another memory card like the one sent me which they claim retails for a ridiculous cost. I ended up buying a SanDisk brand V90,128g card on amazon at a sale price of $79. Needless to say I will not buy from Abe's of Maine and go to B&H or Adorama. They are reputable and sell you the right stuff at the same price or better but for US consumption and give you good recommendations.

Bait and switch company with no ethics! Stay away at all cost! This company deserves to be prosecuted for business violations and ethics. Do not patronize this company; you will be sorry for sure.

Ordered a Sony lens, then a day after I had a sales person call me and "up sale" me another package Dayi g the one I ordered didn't come with other things, so then I was forced to upgrade, later I went to read reviews and I noticed very fast that they have really bad reviews of people talking about this very thing and more, so when I was forced to "upgrade" my order he told me that shipping was going to take forever so he sold me a 2 day shipping for $49 so with that being said I was expecting my delivery 2days later on a Wednesday, so Wednesday came around and I saw no delivery yet so I called them and GUESS WHAT? Oh your package hasn't been shipped yet… SO I DEMANDED A REFUND IMMEDIATELY, she then tried telling me she would refund the shipping and overnight it to me for free ha ha ha no thanks but you can't refund my $2580.00 back now or I'll contact my bank! I got the refund finally! I STRONGLY RECOMMEND READING REVIEWS ABOUT THIS COMPANY! Go do it before you buy from here. They are a grey market operated company and also very rude! Shop elsewhere from well known companies not companies like this one for sure! YOUVE BEEN WARNED!

BAIT AND SWITCH SCAMMERS! Called me to say I ordered the 'import' with japanese menu & for $154 more I can get the 'american' version. I wanted to wait and shop around so Jeff said he would email the new order for me to approve before it was final. After a few hours, I hadn't received the email so I called to check on the order. I emailed a cancellation 3 times and called 3 times. Then I saw I was charged for it. I called again and they said it shipped. Nothing I can do. They're offering a $50 credit and if I want to return it there's a $75 restocking fee so I may as well just keep it and enjoy it. NEVER AGAIN. DON'T SHOP AT ABE'S OF MAINE. WORST BUYING EXPERIENCE EVER.

Placed an order for an OLED TV, and picked the free shipping. Within few minutes get an email from Jeff Stevens of Abe, asking me to call (red flag #1) before the order can be processed - it doesn't state why I need to call.

When I called, was told that I have to pay $300 for shipping insurance. When I questioned that there is no requirement for insurance during order submission, it went down by $100.

Still not satisfied, I asked that the order be on hold, and told him that I will call back. Researched their FAQ's, and called back saying I don't want to buy if they want me to pay for insurance. Immediately Jeff says that he will take the insurance requirement out and they will pay for it. When I questioned why I was asked to pay first over the phone but not anymore, he gets rude and says doesn't have time to chit-chat.

Not satisfied with the shady nature of the whole deal, I asked that the order be cancelled. If it doesn't get cancelled as requested, I will have to call my Credit card issuer to deal with these guys.

Stay away from Abe's.

I thought that I had landed a great deal on a 55" Inch LG OLED TV with Abe's of Maine. The price, including free shipping and no sales tax, was much lower than what Amazon was charging for the same TV. The day after purchasing the TV online, however, Abe's of Maine sent me an email telling me that I had to call them to "confirm my purchase." The call to a representative went as follows: First, he said the call was to verify that no one was fraudulently using my credit card. I thanked him for this security, but this verification was just a ruse for what followed. Second, he told me they had to add special handling to the shipping and told me the actual cost of my TV would be $288 higher than the original purchase price! Third, when I complained he said he would throw in what he called "white glove" delivery, which is nothing more than having someone bring the TV into the house. Fourth, when I still complained, he said he would throw in a cheap TV mount (a $20 mount that he said was worth something like $150 - another lie).
Finally, he said he would throw in a more expensive mount; but a TV mount that I could purchase for less than $40. While I reluctantly (and probably stupidly) agreed to the higher price that is still not a terrible deal, I feel cheated and believe Abe's of Maine is a totally untrustworthy merchant. I just noticed several reviewers with the exact same complaint, so this is obviously on ongoing unscrupulous tactic used repeatedly by Abe's of Maine. I wish I had read the reviews earlier and had been prepared. Be very wary and prepared should you purchase items from Abe's of Maine!

DO NOT TRUST THESE FOOLS. Thank goodness for the online reviews! Sure enough, 48hrs after my purchase i received a call from NJ with a representative trying to up-sell me about some international version... I immediately asked him to cancel my order.

Abe's of Maine - at least have the____ to just put the CORRECT description of the product on the site.

Also, consumers should be aware that, at least this TV, was not being sold with all the items that come with the TV if you buy it from a reputable company, nor is it under Sony's warranty! BEWARE and AVOID THIS SHADEY BUSINESS.

Terrible customer service. Like others, I have found what the company promises and what they deliver are not the same. Ordered a Canon Powershot SX50 HS and got a call asking me if I was aware the low price was for an import and that it would not be covered by a US warranty and that the accompanying materials would not be in English. After telling them to please just cancel my order (several times), I was offered lower prices, but when I stated they were still over my budget, the salesman finally put me on hold to see if his manager could think of an additional discount they could offer. Guess what? They did find another discount they could offer which dropped the price to what other online retailers were offering just two days later. Still, I accepted that price and went ahead with the order--which was not shipped for 3 more days and took 7 days to reach Seattle. Then, the order was incomplete--no warranty card or other info was included and no Canon software CD to download the photos to a computer--both of which were supposed to be included in the package. Couldn't reach Abes of Maine by phone as the waiting lines were (understandably at the holiday season) long, but they didn't respond to my acknowledged email complaint. Use another online retailer!

BAIT AND SWITCH!
I am outraged at the bait and switch tactics of this unscrupulous company. Their conduct goes beyond bad business and should be the subject of a criminal investigation. I see now that what they did to me is commonplace for them. As you have probably heard before, wish I read the reviews first. I have never seen so many consistently bad reviews on yelp for any company anywhere.

Here is what Abe's of Maine did to me. On December 13, I ordered a Sharp 90" TV from them because that had the best price advertised on the Internet for the TV. They never shipped the TV. The status of the order on their site still shows as "order received." When I called today to see what is happening, their employee told me the price $2,649.00 was a typo, refused to honor my order, and told me that I could buy the same TV from them for $6,000.00! This is completely unacceptable.

I asked them to honor and ship my order. They refused. Contrary to the false claim of their employee, they never sent me an email canceling my order. The first time that I got the "price is a typo story" is when I called their company after their 14 day delay in doing anything with my order.

DO NOT BE FOOLED BY THIER ADVERTISED PRICES! Do no do business with this company!