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Abe's of Maine

Overview

Abe's of Maine has a rating of 2.2 stars from 158 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Abe's of Maine most frequently mention customer service, credit card and next day. Abe's of Maine ranks 176th among Camera sites.

service
41
value
39
shipping
36
returns
33
quality
34
This company does not typically respond to reviews
+4
How would you rate Abe's of Maine?
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Illinois
1 review
11 helpful votes
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Shady. Buyer beware!
April 30, 2017

I feel I dodged a bullet by cancelling my order with Abe's. After ordering a Fuji XT2 for a very good price, I received two emails and a message. When I connected, the question was, I ordered the body only, so if I want the charger, battery, manual, etc...(basically everything in the box of a new camera) it will be another 150. Really? The guy tried to drop that price in an effort to seal the deal. In the end- no warranty either. An international version, but not noted in the item. Abe's of New Jersey- the international version comes in the same box. You are an awful company and deserve every one of the complaints you seem to amass on the internet. If I can help one person steer clear, I'd be happy. Believe me- head to a reputable retailer. You'd end up paying the same price anyway, but you won't feel scammed.

Date of experience: April 30, 2017
Canada
1 review
7 helpful votes
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Total false advertising. They show a canon 5d iv save $1300 so I oder, then I get a call asking if I want batteries and charger I said of course. They guy said you need the US model so the price changes by $400 for US model, nothing on the website says the low price is for a Japanese model. So I call the next day and finally after about 10 tries to get through I told them to cancel my order, the guy lies to me and says its shopped 6 hours later I get a shipping confirmation saying the the label has just now been printed. He could have stopped the order. This place is not to be trusted I would never do business with them again.

Date of experience: April 23, 2018
Texas
1 review
6 helpful votes
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I placed my order at the end of the day 6/7/2017. The next day 6/8/2017 I called to see if they had any trouble with my order and I was told that the product I ordered is not a U. S product, so therefore I needed to buy shipping insurance. This is the second time this happens and this company does not respect the price that is listed.

Date of experience: June 8, 2017
New York
1 review
8 helpful votes
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Bait & switch! Stay Away!
February 16, 2015

Watch out for the bait and switch tactics from the company! I ordered a Flat screen for a great price, then was contacted and told the model I ordered was an import that was only good for Canada and would not receive USA support & warranty. The USA model added another $265 on to the price I already paid. No where on the order page does it clearly define what "import" is. I ended up canceling my order after the sales representative tried to talk me into the sale of the "USA" model. This was my first and last experience with Abe's of Maine!

Date of experience: February 16, 2015
California
2 reviews
8 helpful votes
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Bad News
April 18, 2017

I saw an on line ad for a Fuji XPro2 Body Only for $1,349. I went on line and ordered the camera. I waited three days for a tracking number. Never got it. I called and was transferred to a salesperson. He told me I was only buying the camera body - no battery, no charger not even a lens cap. He then tried to charge me $170 for the batter and charger. I told him to just send me the camera. It's now 10 days later and I still don't have a tracking number. I e-mailed twice but no response. Everyone knows - when you buy a camera body - you are buying a boxed camera - without a lens -and that camera includes everything the manufacturer included. Abe's is doing an obvious bait and switch. Very dishonest...

Date of experience: April 18, 2017
Texas
1 review
8 helpful votes
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Expect Extra Charges
December 2, 2017

Expect Extra Charges of $288 or more! I ordered a 65" OLED65C7P for $2,339 which I thought was a good deal. It was at least $250 less than I could have bought it locally. However, when they called this evening to inform me of the $288 I would be charged for shipping insurance I was shocked to say the least. Then to make matters worse they were going to charge me a cancellation fee because I wouldn't agree to the extra charges. I did get a call back and they offered the TV for $2,400 which is $300 below the current price, but to do business with such a shady company... I think not.

How does a company justify advertising free shipping and then call their potential customers to tell them they have to pay shipping insurance.

Buyer beware.

Date of experience: December 2, 2017
India
1 review
1 helpful vote
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This was my first purchase from Abe's of Maine. Ted placed my order,(samsung un60f7100) he was very friendly and eager to assist. Had a little difficulty with some feedback regarding tracking info, but received my info and products in a timely manner. Kudos to a polite and very willing to please staff. I would definitely purchase from Abes of maine again in the future

Date of experience: February 9, 2014
Texas
1 review
14 helpful votes
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Ordered a new tv from here because it was the lowest price I could find. Shipping had a catch and wasn't the best but it turned out ok. I paid for special white glove shipping, it took a little longer than I thought but I still saved with them.

Date of experience: January 16, 2014
New Jersey
1 review
2 helpful votes
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I ordered an "imported" T5i and didn't realize it, even though it was clearly stated on the listing. I just saw the price and ordered.

I then got a call from Roy and he explained the difference between retail and import.

So I decided to go with the retail version even though it was more expensive.

Roy noticed that I was a first-time buyer and he could get me an additional discount. It was actually a very generous discount and the retail version ended up only being about $60 more.

I know some people are upset about the "import/retail" thing. But I actually appreciated the call to explain the difference.

In the end, I got the camera I wanted at a good price

Date of experience: December 28, 2014
1 review
1 helpful vote
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I got a canon 5D from them and it was a fairly smooth process with the exception of them telling me that a number of dead pixels is normal in modern day DSLRs. I opened up a jpeg file and found a few pixels when blown up on photoshop that were not normal or hot as they are called and then asked them about a refund and they told me this was in the scope of normal. I then called canon who did verify this and said that all of their DSLRs might have a couple dead pixels but they could be mapped out. I don't notice them all on prints so I kept the camera. Good website and would order again.

Date of experience: July 27, 2010
New York
1 review
13 helpful votes
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I live in California and stumbled upon their website, I was a little nervous to order from them since I live in California. I ended up ordering a TV from them, I got an up-sell call to buy white glove delivery and also an extended warranty. Everything arrived in good condition, the delivery company A/M did a good job taking out the Tv plugging it in and making sure it worked. They also called to schedule delivery time with me.

Date of experience: February 3, 2014
Ohio
28 reviews
132 helpful votes
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This company sold me a 5 year extended warranty for my Samsung LCD TV, and repairs were to be done by www.myrepairtech.com. Now that I need to use it, this company is nowhere to be found. Since Abes of Maine sold me this extended warranty, they should be obligated to have my TV repaired. Not going to happen.

Date of experience: February 25, 2013
Colorado
16 reviews
52 helpful votes
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Abes of maine review
December 23, 2008

Abes of maine review - i bought my Panasonic FZ50 from them with relative ease, they offer good products and reasonable prices, the only thing i didnt particularly like about them is: them trying to sell me some extra accessories that weren't actually intended for use with that model camera. So if they offer you a product make sure you research it and make double certain the accessories offered is compatible with your equipment. Great shipping time with standard express and very helpful customer service.

Date of experience: December 23, 2008
Illinois
1 review
5 helpful votes
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Beware
December 15, 2018

Do not. I repeat do not be enticed by the cheap prices for photographic equipment. This has been the worst online purchase of all time. I purchased an 85mm Sigma Art lens two months ago for my Nikon D810. The lens does not focus on the spot you select. I have been trying for 50 days to return the defective lens, but Abes of Maine's customer service wont give me an RMA number to return the lens. I spoke the person at Abes, Lisa Berry, and provided what she requested. After that, silence. She does not respond. STAY AWAY!

Date of experience: December 15, 2018
GB
1 review
16 helpful votes
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I ordered a canon 5d camera from them. In the begging I got a voice mail from them asking to call them this made me a bit concerned. I called them and it turned out they just wanted to offer me accessories. I ended up buying a memory card and flash from them for a very good price.

Date of experience: February 3, 2014
Florida
4 reviews
8 helpful votes
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Scam Scam Scam
December 15, 2014

Scam Scam Scam. Purchased a Samsung LED tv. Received a call from Abe the next day. He said the TV I will get at that price is not made in Japan, but one made in Malaysia with bad parts. For $200.00 more I can get one made in Japan. When I refused to bite they wanted to add $100.00 for shipping insurance. I told them to cancel the order. They never did. They will hang up my credit card because it is a pending charge and cannot be disputed. I called Samsung and they said Abe lied... no such thing about different TV's of the same model made in different places. This is a boiler room bait and switch operation. DO NOT PURCHASE FROM ABES OF MAINE

Date of experience: December 15, 2014
Michigan
1 review
0 helpful votes
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The Prices on Cameras
January 4, 2018

The prices and selection of cameras on this website are great!. I was looking for a camera so i can start my new hobby of photography. They have the lowest prices I've seen for DSLR cameras. This website is great!

Date of experience: January 4, 2018
Pennsylvania
1 review
5 helpful votes
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Scammers
August 18, 2011

Scammers. They write their own reviews. Instead of Google search for "abes of maine" do a search for "abes of maine scam". Customers service terrible. They charged my card after i had canceled. I had Visa website open and watched as they charged my card.

Date of experience: August 18, 2011
Washington
1 review
14 helpful votes
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Total Rip Off
June 7, 2016

This is one of the biggest rip offs on the web. They purposely advertise false prices so they can get you to order and then you are FORCED to call and "verify" the order. There is actually no verification needed, they make you call on EVERY single order so they can try and sell you a warranty or insurance. If you do not pay the additional money (anywhere from $200 - $400 more) they will not fulfill your order. This site is a total waste of time and designed to make you pay more than other bigger sites like Amazon, Costco, and Best Buy. Buyer beware there is a REASON they are lower than the completion.

Date of experience: June 7, 2016
Georgia
1 review
0 helpful votes
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Fantastic Find!
January 4, 2018

I had been looking for a digital camera for my son's Christmas present at reasonable price, and finally found it here for $400 less than any of the local stores, or even the online markets. I wanted to make sure the deal included items I wanted, and I wouldn't be shortchanged, so I called customer service. I couldn't believe it had the same accessories as well! I ordered it right there with the rep I had on the phone, and even got added a bag with the money I saved. The shipping was extra fast and got it well before Christmas. This will be the first place I look from now on for my camera needs.

Date of experience: January 4, 2018