Abe's of Maine

Sell import models with the marking on the camera in Japanese. Never mention this on the website. Mention it as an after the fact when they call you to confirm the purchase. Charge 10% return fee. Would have been stuck with a useless camera and lens if i hadn't read the reviews and cancelled the order at the last minute. All their sales and promos are a bogus- they are for import models with no batteries, no warranties and all camera markings in a foreign language.

The camera hood on my $2500 Sony 100 - 400 lens broke after one week of use. I have a 2-year warranty on my camera from Abes. I called the insurance company and they said Abes covers the camera lens for the first 30 days after sales. So I called Abes. Micheal at Abe's (by the way he sold me the camera lens) told me they only cover products for 14 days after the sale. Michael blamed it on Sony. He tried to give me a $77 hood after I had paid an extra $500 for the hood and base arm. Seriously? What kind of company is this? Who only covers their products for 14 days? There is something very wrong with this company. Stay away from them!

Ordered a Sony lens, then a day after I had a sales person call me and "up sale" me another package Dayi g the one I ordered didn't come with other things, so then I was forced to upgrade, later I went to read reviews and I noticed very fast that they have really bad reviews of people talking about this very thing and more, so when I was forced to "upgrade" my order he told me that shipping was going to take forever so he sold me a 2 day shipping for $49 so with that being said I was expecting my delivery 2days later on a Wednesday, so Wednesday came around and I saw no delivery yet so I called them and GUESS WHAT? Oh your package hasn't been shipped yet… SO I DEMANDED A REFUND IMMEDIATELY, she then tried telling me she would refund the shipping and overnight it to me for free ha ha ha no thanks but you can't refund my $2580.00 back now or I'll contact my bank! I got the refund finally! I STRONGLY RECOMMEND READING REVIEWS ABOUT THIS COMPANY! Go do it before you buy from here. They are a grey market operated company and also very rude! Shop elsewhere from well known companies not companies like this one for sure! YOUVE BEEN WARNED!

I placed an order for a Canon R8 camera which was the the same price as B&H and Adorama Camera except they were for US Sales. I received a call from Abe's to let me know that the camera did not come with a warrantee so if I wanted to get a US version with a warrantee I would need to upgrade to a kit which included a lense warrantee memory card and a few additional items. That kit almost doubled my cost. I agreed. I like everything I got. First I learned that when I tried to register the camera body with Cannon I was told that it did not have waranee and that camera was for foreign sales the same issue for the lense. That's why the kit included the warrantee! OK not happy that the sales man did not say that and sold me the foreign version. I cannot find another memory card like the one sent me which they claim retails for a ridiculous cost. I ended up buying a SanDisk brand V90,128g card on amazon at a sale price of $79. Needless to say I will not buy from Abe's of Maine and go to B&H or Adorama. They are reputable and sell you the right stuff at the same price or better but for US consumption and give you good recommendations.

Making this decision on what camera to buy and then finding the $$price has been overwhelming and not a lot of fun, until I clicked on ABES of MAINE and spoke with Ted. He was a great help, unlike other COs customer service people, I felt he understood my needs and had my best interest in what I needed.Treat someone the right way and they will use your services again, Thanks again Ted

Corrupt sales process. Will call you with shady info about your product and try to screw you over. All positive reviews are FAKE. The Fake 5 stars reviews are literally part of their business model to flush out the real negative reviews... its disgusting! Items are non-warranty international versions or knock offs. Then they will threaten to charge you and say "ok what now tough guy". Embarrassing stay away from these high pressure sales crooks!

This company has no product support and the return process is handled by a third party that appears to try to just keep shining the customer on until they give up. It's been over a month since I got my defective modem/router and still haven't been credited. Incredible ineptness shown in each transaction with this company and its partner NewEgg.

Abe's advertises Fuji cameras at a lower price than all competition, enticing you to buy from their store to save money. Once you are lured in and place your order they send you an email that you are not getting the USA made camera, but the Asian made item. Then they sent the camera in an old Fuji box that was torn both inside and out with large tears in multiple places. I sent photos of the horrid box but they have yet to send a new box and refuse to respond to my emails. If I could post photos of the box I believe no one would buy from them again.
I do not recommend this company.

Whilst my more youthful brother visited your website, he felt quite happy now that we all use your wonderful and awesome offerings, however your internet site's pace isn't quite appropriate. I am thrilled with you,

The scamming and bad business practices Occurred on 02/23/2023 when they offered items of a value of 1923.99 and never successfully got them to me and refused to give full refund or resend items even after fedex another federal company confirmed that I was wronged and approved the claim. No longer want items as customer service is pretty much non existent just want my money back. Lisa Berry who handles the claims is unresponsive, ignoring all forms of contact for almost a month ducking and dodging calls according to reps she's apparently " not in right now " 90 percent of the time but she's the only one who handles that. Odd. I honestly just feel bad, not only for me but to the others it has happened to also this is completely insane to take tax paying Americans funds with no empathy and now you have sensitive information and my money this is unacceptable and extremely embarrassing as a company and unprofessional and wrong. I have requested documentation, claim number via email and phone and still nothing, I basically had to beg them to file a claim," after repeatedly telling them the SHIPPER has to file separate claim directed by fedex I was never supposed to file as I'm not the one who shipped item, they literally don't care at all, reps keep saying someone will call no one ever calls but im hoping they return my funds or if not a agency can take legal action and assist me with the return of funds and a through investigation of the past and present behavior of this company because I'm sure with nasty inconsiderate management like this there are plenty of things they have done or hid or are doing that can be brought to Justice so no one has to go through things like this again.

I wish I had spent the time to look at the hundreds of terrible experiences that people have had over the years for Abe's of Maine and the parent company Westpark Electronics. I ordered a new Sony lens for my camera in June and they charged a premium due to it being in short supply. I was told and have it writing that they would ship insured and Adult Signature Required. Instead it was shipped with Signature Release On File and Fed Ex left a $3300 lens on a step outside. Nobody ever saw it and I called to complain. They said they would open an investigation. They jerked me around for weeks before telling me I need to file a police report so they could file a claim. I did that and then nothing from them. I filed a dispute with the bank that does the financing and they said I have to sort it out with Abes. I have filed a complaint with the State Attorney and will not give up on being refunded. Stay far away from Abe's, there are some great dealers like B&H and Adorama that take great care of their customers!

After i made purchase, they added a shipping fee.

Said they included White Glove service to set up product. When delivered, had to force drivers to open box; that's all they would do

Ordered a Canon R7 for $1449 on line. Email said I had to call to confirm.
Then I was told it was an "import model" no warranty, no battery, etc.
Oh. But they did have a retail box available for $1799.
Business is still done this way in certain places...

you have everything I want, in stock and at a price I can afford. Your web site is easy to navigate and search for products. I will happily recommend your site to anyone who is willing to listen to.

They did the exact same thing to me that they did to many other previous customers. Called to "verify address" but actually we're just trying to gouge me for more money. It's a dishonest, unscrupulous, and unlawful business practice.

It took many days and many emails before it was correctly sent to the right address and then there was a minor mistake. The person kept wanting to call and talk, presumably to sell me more things but I don't have a phone so suggested using messenger on the internet but that wasn't good enough for him. Later I saw where several other places had the same camera with guarantee for about the same price. It did finally arrive about a month after I ordered it.

Scammers. Don't believe them. They are doing false advertising on their website. Very bad business. They don't let you talk. Record their conversation once they call you to confirm order. This is the time they play games with simple customers. Minute you will tell them you are recording conversation they will hang up. Shame on you Abe's of Maine

They seem legit. But after you place the order you get a phone call saying they don't have the EXACT model, but if you pay X amount more will get you this other similar product for MORE money. Such a load of shiznit!

This is my first time shopping with Abe's of main. I've heard good things about you and hopefully everything goes smoothly and I will definitely be shopping with you again and letting my YouTube followers know how things go. Thank you!

The prices are great when you order your equipment - then when they call to confirm it they attempt to upsell the HECK out of everything and give you false information about your equipment. Despite what they will tell you you CAN purchase your items without purchasing their in house warranty - and you had better know the equipment you're purchasing because they will tell you you will need a whole lot more! I would never recommend this company to any other photographers

Bait and switch, up selling, grey market merchandise. I ended up getting more value for less money from a competitor and 100% US equipment with complete factory backing. For several thousand dollars in camera and lenses, that peace of mind is very important.

Purchased a New Fujifilm camera with lenses. Following day I get an email from them for me to call them, to confirm the order, (Like they cant call). I call their number and they start telling me how good a deal I got, because it was on sale. Then they said "you know there is no warranty on this product", and if I want a warranty I have to purchase it for another $500. I complained that this was unacceptable, and that their listing did not state the absence of any warranty. They were also rude. Told them to cancel the order. Will never buy here again.

This survey is for my initial (just placed order) shopping experience. I may give more stars for recommending this site and how likely am I to buy from you again, once I have received my order. But for now, I am pleased. Thanks!

This people is use a method of quasi extorsion. They place a bait price and after that they charge you with a new price, +200 o +300 more. After the purchase, they send you a mail and phone number. When you call they transfer you with a rude and skunk guy, with a gangster style, and they sell you the Chinese story of the warranty, and so on and so for. They are scammers. This website must be shut down because they are a fraud under the sun. Stay away from them!