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    Next Day Deal

Next Day Deal

2,367 reviews
Corporate Values

Overview

Next Day Deal has a consumer rating of 4.99 stars from 2,367 reviews indicating that most consumers are generally satisfied with their purchases. Next Day Deal also ranks 2nd among Camera sites.

Positive reviews (last 12 months): 99.9%
Positive
2,137
Neutral
0
Negative
3
View ratings trends
12
See all photos

What reviewers want you to know

Positive highlights

  • Excellent service, prompt and customer service correspondence perfect.
  • From placing the order to receiving my camera there has been nothing but excellent service.

Critical highlights

  • I Ordered 2 items from Next Day Deal on Friday due to their online promise of next day delivery if placed before 2pm.
How would you rate Next Day Deal?
Top Positive Review

“Sony A7R IV”

Tanya B.
1/4/20

This is my 2nd order with nextdaydeal. Again it was flawless - I'm saving a fortune. Unlike the other companies that import I don't have to worry about delivery taking weeks and I have peace of mind my warranty is in the UK. Once your order is shipped they send you the tracking number with DPD and surely enough it turns up the next day. Just check the DPD tracking on the morning of the delivery for their one hour slot.

See positive reviews
Top Critical Review

“Not fit for purpose camera.”

Kevin A.
5/20/20

Purchased a nikon D750 Fx last September. It is faulty. This company said they will help resolve the issue by sending it to the manufacturer, nikon. But nikon have told me that they will not repair it under the warranty.I have asked this company for a refund or replacement, but they refused saying they don't do refunds or replacements. So HOW are they going to help me. Nikon told me that I would have to pay for a service repair, surely this surplier should. So I have a faulty camera and this company or nikon will fix it. After leaving a bad review on trustpilot, someone from this company rang my landline and was rude to my wife. Then they kept ringing all afternoon and into the evening. When I answered they spoke to me in quite an abrupt way and rudely. I had to hang up. Then this man kept ringing and again I answered but hung up again and he kept ringing into the later evening. I was going to report this behaviour to the correct authorities. If they ring again I will ring the police.

See critical reviews

Reviews (2,367)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (61) excellent service (56) great service (25) royal mail (14) sd card (15) canon camera (11) brilliant service (13) nikon camera (11) customer support (13) great prices (12) camera equipment (13) day delivery (7)
tanyab148
1 review
0 helpful votes
January 4th, 2020
This is my 2nd order with nextdaydeal. Again it was flawless - I'm saving a fortune.

Unlike the other companies that import I don't have to worry about delivery taking weeks and I have peace of mind my warranty is in the UK.

Once your order is shipped they send you the tracking number with DPD and surely enough it turns up the next day. Just check the DPD tracking on the morning of the delivery for their one hour slot.
nicholasm271
1 review
2 helpful votes
January 4th, 2020
Don't hesitate

Excellent Service, I was a little scared about sending payment of £1200 to a company I didnt know for a new camera but I went ahead after speaking with Sarah in customer support via email She was very helpful.

Shortly after ordering I received my tracking number and was able to track my package precisely and from ordering to delivery was 24hrs delivered in perfect condition well packed

I wouldnt hesitate to order again in the future.

Thanks NicholaS
cath17
Cat H.
2 reviews
0 helpful votes
June 14th, 2020
Verified purchase
Very fast and efficient delivery! Got a gift for my husband. He loved the camera I bought him for his birthday. High recommend
johnt516
John T.
43 reviews
5 helpful votes
July 4th, 2020
Verified purchase
My first order with Next day deal and won't be the last. Exactly as it says on the tin. Highly recommended!
davidh1124
David H.
4 reviews
1 helpful vote
June 30th, 2020
Verified purchase
Helpful live chat service for immediate help. It's very convenient - I could ask them a few questions I had and gave me reassurance too. Very happy and excited to use my new camera properly
rosiey5
Rosie Y.
1 review
0 helpful votes
May 19th, 2020
Verified purchase
Extremely helpful staff always there to help me (even with my silly questions). Don't hesitate and buy from them. I'll definitely be back to buy more things
katr30
Kat R.
2 reviews
0 helpful votes
July 4th, 2020
Verified purchase
Great prices and products. Love my new camera. Forgot to buy an SD card to placed an order for that this morning. Cannot wait time get started
danielk502
Daniel K.
1 review
0 helpful votes
January 4th, 2020
Verified purchase
It may seem to good to believe but the service is genuine great and on point, they communicate really well. Very happy I went with them.
rahulw1
Rahul W.
1 review
0 helpful votes
January 4th, 2020
Verified purchase
It may seem to good to believe but the service is genuinely great and on point, they communicate really well. Very happy I went with them.
juliete6
Juliet E.
1 review
0 helpful votes
February 21st, 2020
Verified purchase
I appreciate the high level of professionalism and their knowledge in the company. They give you great assurance that they're a UK based company who stick to their promises. I'll be back to purchase a birthday gift for my son soon
alang133
Alan G.
5 reviews
1 helpful vote
February 21st, 2020
Verified purchase
It happened to be that my husband and I got each other a gift from next day deal for each other for our anniversary. It was really funny but we couldn't stop talking about how good their service was. I really appreciate how excellent they have been throughout the process and do recommend them for those looking to purchase a camera or accessories
garyb298
Gary B.
18 reviews
1 helpful vote
January 4th, 2020
Verified purchase
Bought a camera from their New Year Deals section. Got it at an amazing price with excellent packaging. Highly recommend
julietn8
Juliet N.
1 review
0 helpful votes
April 16th, 2020
Verified purchase
Got a courtesy email from NDD saying the item may be delayed because of Covid and Bank Holiday weekend. Luckily my item was only 1 day late but it wasn't their fault as Royal Mail were short staffed (message on Royal Mails site). Very nice for them to have sent me that email to keep me up to date. Overall a great experience!
samuelz11
Samuel Z.
1 review
0 helpful votes
January 16th, 2020
Verified purchase
Answered my query immediately when I had a small issue which was my fault. Thoroughly recommended and much better and cheaper than buying 'used'. Great service.
juliane10
Julian E.
3 reviews
0 helpful votes
May 8th, 2020
Verified purchase
5 stars all round from me. Very impressed with the service they've provided. Kept me reassured and Royal Mail took longer to process due to lack of staff. Very trustworthy company
qayot
Qayo T.
1 review
0 helpful votes
March 24th, 2020
Verified purchase
Couldn't have thought of anything better. Bought a camera as a gift for my daughter. She loved it. Very helpful team
monicac104
Monica C.
5 reviews
0 helpful votes
January 16th, 2020
Verified purchase
Great value, ordered a Canon 85mm f1.2 at a very good price. Communication as expected and timely delivery. Lens came in well packaged. Will use again, thanks!
teresax1
Teresa X.
5 reviews
0 helpful votes
February 21st, 2020
Verified purchase
Always answer chat messages and calls. Bought myself a canon camera and few lenses. I'm a wildlife fanatic so I couldn't resist. They're great in helping advise on items too. Great help!
millieu
Millie U.
1 review
0 helpful votes
April 29th, 2020
Verified purchase
I have to say even with the slight hiccup I still recommend them. My item came 1 day late but it wasn't their fault. Understandably with the virus/pandemic we're in we can't expect everything to be normal. I was informed to allow 1-3 working days for delivery to avoid any disappointment. They tick all the boxes when it comes to trusting a company
trevord46
Trevor D.
2 reviews
0 helpful votes
May 19th, 2020
Verified purchase
Very pleased with my shopping experience. Highly recommend using next day deal if you're looking for a great deal and a speedy tracked delivery
indiac15
India C.
1 review
0 helpful votes
July 3rd, 2020
Verified purchase
Was recommended to use Next Day Deal by a friend of mine. Glad I did. My camera came next day as promised. Very impressed
faithu1
Faith U.
1 review
1 helpful vote
April 9th, 2020
Verified purchase
Lovely team. Bought a G9X II and needed some questions answering. They were very helpful. Thank you for everything and getting the item to me on time even during Covid-19
danielr831
1 review
0 helpful votes
January 8th, 2020
Great service very happy with my new D850 Body. Delivered the following day by DPD and very well packaged.
sallye20
Sally E.
4 reviews
0 helpful votes
May 8th, 2020
Verified purchase
Lovely team always ready to assist you. My item was delivered to me next day. No problems. Very kind and polite service
jackiee30
Jackie E.
5 reviews
0 helpful votes
May 8th, 2020
Verified purchase
I was informed and kept up to date throughout the process. I had my tracking given to me and was emailed to allow a few days leeway because of Covid-19. It arrived by Royal Mail on time despite the message on their website of delays. 100% recommend them. They're true to their word

Q&A (4)

Answer:

I can now confirm this company is genuine, the camera was as described and came on schedule the following day.

By Bolgaria H.
See more answers (10)
Answer:

I asked them a question on their live chat service to make sure the camera was new and unused and they replied very quickly which gave me confidence.

By Bolgaria H.
See more answers (9)
Answer:

They're cheaper ones but I found they didn't give a UK warranty and took far to long to deliver.

By Bolgaria H.
See more answers (5)
Answer:

No, they are not. They are imported and ours arrived in a box that was damaged and had been tampered with (CD-ROM with software was missing). They guy (in spite of all the Louises and Katies signing emails, is a one-man band) is refusing us a return after Canon told us they don't recognise the serial number and this seller is not a registered Canon seller. My negative review here was followed by relentless phone calls from him in the middle of the night shouting at me and insulting me. This is the person that has taken £449.99 from me and all he can do is harass and intimidate with threats. Never have I come across any 'business' that exhibits that kind of unhinged behaviour before. Important point: his company is dormant, not registered as trading so even more likely to result in problems should you need to use the warranty (it is a warranty with his business, not with Canon, at least after the first year). There is at least 5 companies registered to the same address and my negative review in Trustpilot was followed by an avalanche of fake 5 star ones to push mine out of sight. He is now trying to scare me off by bluffing about taking legal action against me just because I exercised my right to publish a negative review unmasking his rogue trading practices. Hope this helps you make a more informed decision when buying (if not too late).

By Marta Z.

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About the business

We keep it really simple for our customers - we simply offer the best deals on electronics and next day delivery.

Company Representative

nddc
Charlotte H.
Customer Support

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