Next Day Deal

Got recommended to buy my R6 II from Next Day Deal by a friend who had used them a lot in the past. They told me I'd be stupid if I looked elsewhere. Glad I did listen to them as they really were great. Price was on point and free next day delivery. Already have a lens in my wish list for my next purchase.

Very happy with my order on Next Day Deal. I received my Nikon Z8 on time the following day, brand new and boxed.

I haven't had to speak to their customer service so cannot comment on that.

I ordered a camera Sony A74 on 20 January 2022 after reading on their website that they are operating normally and the promise of next day delivery if order is placed before 2PM. Took a day work on 21 January 2022 for delivery that never came. No apologies offered. Then an email stating that delivery will be on 1 February 2022. Again, I took another day off work to wait for delivery which again never took place. Provided me with so called tracking number which did not work (no delivery time or day).

Lost 2 days of work and no apologies. I asked to cancel my order and a refund for non delivery but this company refused! I will have to contact my credit card in an attempt to recover my money.

Beware!

I ordered a camera and lens with some hesitancy as I had never heard of next day deal… a personal recommendation and the fact that their product prices were so good swayed me to use them and I am absolutely delighted - shipping was fast as expected and my camera and lens arrived well packed and exactly as described.

I will definitely use them again in future when I need additional lenses or other kit.

Paid over £3500 for a camera on Monday from the site which proudly displays "FREE NEXT DAY DELIVERY IF ORDERED BY 2PM".

Was told on the phone DHL would collect Tuesday

Monday night received an email reading
"Your order has been processed. Your order is due for collection tomorrow.
Delivery should be the next day however due to an influx of orders at this time, we would request for you to please allow an additional 2-4 working days for delivery in case of any unexpected delays. "

Wednesday:
"It's booked for collection today with DHL, tracking will be emailed over a soon as it's available."

Wednesday Night:
"Your package was to be collected today, if tracking isn't forwarded overnight for your order like normal, I'll chase it myself tomorrow."

Thursday:
Since no tracking was provided, I asked to cancel.
"The order cannot be cancelled now, only returned in line with our returns policy."
(This was despite no tracking number or evidence that the camera had been collected by DHL)

I raised the issue with Paypal & moved for a refund. On informing nextdaydeal:

"Your package was picked up on a pallet already last night. We don't manually enter hundreds of tracking numbers daily, it's done so automatically once there is movement/updates on the tracking.
I suspect the pallet collected late last night will show updates very soon once they've stripped the pallet and scanned individual items. Our warehouse confirmed by checking all manifests."

Friday: No update. No DHL tracking number or evidence of shipping provided.

Saturday: No update. No DHL tracking number or evidence of shipping provided.

If you inform them that you might leave an honest review, you might be told:

"As per our FAQs, any action we deem malicious we would void your items warranty and blacklist the items serial number from future firmware updates"

So, according to them it was collected Weds night. Its now Saturday afternoon. They have taken more than £3500 and can't/won't provide a tracking number 5 days after payment.

I could write more, but they will likely try to have the review removed. So instead suggest you read the experiences of those who left NEGATIVE reviews & Google them.

And don't believe they offer "24/7 live chat" either.

Every item I purchased is so unique and will suit those that I bought them for; the bunny earrings for Easter are adorable, and the canvas and paint tray earrings are going to a fantastic artist in our family; on top of that, the Easter flag is already outside blowing, and everyone stops to look at it, Thank you for having the best selection of products for purchasing. Also, your delivery time is exceptional,

I purchased from them a £2000 Sony A7IV body with and £2000 Sony 24-70,2.8 GII lens. Body delivered in 4 days, lens never arrived. As a response to my email to their customer support they started blaming the delivery company, being very rude and unprofessional. When I mentioned that I'll give them a bad feedback they threatened me to cancel my warranty if I do so. I asked for a senior manager to contact me, never happened. Asked for a refund, after almost 3 weeks still no refund given.

AVOID THEM, you're risking your money and peace of mind... and there is no original waranty on their products...

P.S. I've written a 1 star review on Reviews website and even before finishing writing the next review on Trustpilot, they called me with swears and threats...

This is definitely a case ending on the Police's table...

Best price I could find online for a Canon body, knocked a star off because it took one day more than they estimated to deliver (it's Christmas so understandable) and because the process of writing this review is not great (using a link in an email then having to go back into eml to retrieve a code thereby losing draft).

Excellent service as usual from this company, always a friendly voice when you need help. The items arrive well packed and on time. In all the times I have used this firm, I can't remember a negative experience.

This is the first time I have ordered items from this website. They arrived promptly and well packaged.

Purchased a great deal on a camera through the website, camera was dispatched same day and I've been super happy with it whole experience. I would recommend this site to anyone interested!

I was not sure about buying camera without checking it personally. Delivery was on time. Bought Nikon d3500. No quibbles. Would buy again from this site. But the camera is not sealed which seems to be normal case.

Exceeded my expectations
I am a returning Next Day Deal customer having bought a full frame DSLR and wide angle lens before.

This time I wanted a mirrorless camera kit (camera body, lens and lens adaptor). Unfortunately this was out of stock so I used the live chat on their website to ask about availability.
I received a very quick response saying the camera would be in stock by the end of that week but they did not have an ETA for the kit.
After about a week I decided to pay the extra and buy the items separately. The items arrived in less than a week and on the same day I received message from Next Day Deal to say the kit was coming back in to stock.
I responded to say thanks but I had already bought the items separately from their website. The following day I received a message to say Next Day Deal had refunded the difference between the items and the kit price (£130).
As I had not requested this refund - it was my decision not to wait - I think this is amazing.

The camera lens and adaptor arrived well packed and in original boxes. Everything in excellent condition and works perfectly. Very happy.

To summarise: -
Communication Excellent
Delivery Quick
Condition of items Excellent
Price Excellent
Refund Unexpected.

Would I recommend Next Day Deal? Yes, and I already have!

Perfect and Excellent.
Happy with NDD. Price reasonable. Respond quick. Nothing to fault bought from them

Ordered from this business and received a different item to what I paid for, they did reply early on during the xmas period to my initial email regards this but the business made out it was an accident but it just didn't sound like an honest mistake hearing the responses from them, don't imagine a business is that poor at sending orders incorrectly out that could be more expensive than paid or just as it happens in my case cheaper! Hmm. I get the distinct feeling they sent what they did because they never had what I actually ordered or paid for in stock and hoped I just wouldn't notice the difference or bother to contact them, they could get the sale that they wouldn't have been able to had they cancelled the order, add in by sending a cheaper old lower spec'd kit they make extra £ profit. Winner winner for them.
Tried to get me to accept partial swap that was far from acceptabl, practical or even right! Just wanted my money back and they pay the return postage as its there doing…I had a really bad feeling about them from then on. Spider senses tingling!
They agreed I send it back but demanded I pay the return postage and they refund it after they check serial numbers etc? Hang on they told me they didn't check what you sent out in the first place in earlier excuses for why I was sent what I was hence why wrong item was sent! Yet they now want to check serial numbers?! More lies, being difficult. I begrudgingly agreed to pay postage £12.05 for next day insured.
They receive it back next day. I then find on there website there promise that blatantly says if the goods are not as described they will pay and organise for the goods to be collected from me. They where not as described! More lies, demanded immediate refund as far from happy now with constant lies. They then make up a TC that it's 5-7 working days to get refund, it says nothing anywhere about this that I can see or find so tell them least they can do considering this whole headache is there's is refund me everything right now, they refuse and state 5-7 days, alarm bells and spider senses, boom!
I do not accept this made up 5-7 day refund policy they conjured up out of thin air, any decent business would refund immediately as it was there doing and not the customers, it's very least they can do! I was not happy and had no trust in them so went to PayPal, they then told me I wont be getting my postage refund as I've gone via PayPal and it's not included as some sort of threat to stop me anyway I've gone thru PayPal against this business to try to get all my money back, it really seemed like they where deliberately withholding £579.99 and £12.05 from me for as long as they could and just to be awkward. Alot more I could put into detail with dealing with this business but it wud take forever.

Ive failed to mention the famous phone call this business will likely make to you tho.

Can only describe what I heard was an immature, argumentative individual that talks down to u as if your completely gullible to the lies that just keep coming out there mouth, They accuse you of talking over them but the issue is they can't stop themselves, they just love it, can say this after receiving one of the famous phone calls that lasted 40 mins! I honestly have never experienced anything quite like it, it was felt like an agitated teenager know it all trying to berate you constantly.It was just lies and bull all of it.The call was for there benefit clearly, they enjoy making them obviously.
Read the negative but honest reviews left on here you will read all about the phone calls and abuse customers have endured like me. Ignore the 5 star ones as I question any of them...
Dont use this business theres a good chance you'll experience all the above one way or another they make story's up one being New Year's Eve was a bank holiday! It's not! So they couldn't refund me, and there accounts dept is closed (it's one person! There a tiny business) and the PayPal refund is simple and quick and easy so no excuses have you!
Finally ignore the response they will post to here, and complain to this review site! They will spin a completely different version of events I guarantee you and try to come across like a friendly professional business. Trust me, they are not!

UPDATE-
Well as fully expected couple of things, complaint to review site so I've removed what's made them cry.

I post negative review I get there attention and an email trying to blackmail me to remove review and then will refund ‘promptly' and give me my money back + include the postage as a good will gesture! Unbelievable! The nerve!
It was near the 6th day of your made up refund 5-7 day refund policy already! Prompt! I think not.

I refused point blank, it's illegal! Now have a refund from PayPal after they backed down on that threat, But they refuse my return postage unless I remove reviews, I'm not removing them! THEFT

I was very happy with my Canon R6, it's great for all my needs and also has a customisation option which is handy to get quick easy access to functions. I've had the camera for about a week now and love it. Also there was great service from Next Day Deal

Excellent service for my new Fuji XT4 kit. Delivered promptly and well packaged.

Only *feedback* would be to include more Fuji lenses. For others, if you reach out as I did you can order other lenses at good prices but delivery wouldn't be next day.

Bought the 800D 18-55mm kit from Next Day Deal. They were very pleasant in their emails and messages to me. I will be back to purchase more items from them

They don't seem to be coping as a business, I've not received my item after over 3 weeks and I'm still waiting for them to process returns on another item. Shop elsewhere.

Edit to add this replay from their customer service after seeing this review. The ball is back in their court now. I still require my camera and the completion of the return on the lens and also note from other reviews that offered good will gestures never actually materialised.

"Hi Mart,

We will no longer be accepting or lens return nor supporting your warranty in light of your review.

We will ensure the A7S III is delivered to you as soon as possible but will no longer support your warranty or be offering a good will gesture due to your review.

If it is removed in the next few hours we will reverse this decision and follow through with a good will gesture as well as accept your return.

It is a chaotic time in the UK and we are disappointed by your lack of patience.

Kind Regards,
Mark - Customer Support"

I was on the lookout for deal on a Sony A1. I spent about a week going back and forth before going with nextdaydeal. To be honest they're the only company that gave me reassurance and were a UK based company unlike the others and didn't get annoyed at my price haggling. Go with them if you're on the fence might not be the cheapest but for this much money stick to a UK company.

The delivery was next day by DPD and it was brand new as described.

I had a last minute shoot booked in last week for the weekend. Luckily I got the new Nikon Z8 body in time instead of my safe option WEX which couldn't give me a date, at a great price to mind you. The body is quite an upgrade over my D850 but worth the challenge for the results.

I was a bit hesitant for a start but after googling Nextdaydeal and reading loads of reviews I decided to purchase a Nikon Z8 and a couple of lenses. Everything arrived quickly and well packaged. I could not recommend them more. Fantastic company, service and prices. A very happy customer.

Wouldn't hesitate to recommend next day deal to anyone buying a new camera! They're a brilliant company with amazing service

Day late so not next day but it was DHL to blame - apparently my house with a big red door couldn't be found?