business logo of Abe's of Maine

Abe's of MaineReviews 158

2.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Abe's of Maine?
grey star
grey star
grey star
grey star
grey star

Abe's of Maine Reviews Summary

The company's reputation is significantly marred by numerous customer complaints regarding deceptive sales practices and inadequate customer service. Many customers report being lured in by low prices, only to face upselling tactics and the delivery of grey-market products lacking proper warranties. Issues with returns and support further exacerbate dissatisfaction, with several customers experiencing delays and unresponsive service. While a few positive sentiments exist regarding product availability, the overwhelming trend indicates a lack of trust and serious concerns about the company's business ethics, suggesting potential improvements in transparency and customer engagement are urgently needed.

This summary is generated by AI, based on text from customer reviews

service
41
value
39
shipping
36
returns
33
quality
34

We monitor reviews for authenticity

California
1 review
10 helpful votes
Follow john k.
Unfollow john k.
Share Review
Report Review

The usual. Placed the order, received the email to call to confirm, called and was told that the price is for a european version. Cancelled the order

Date of experience: December 2, 2016
Washington
1 review
14 helpful votes
Follow Colin B.
Unfollow Colin B.
Share Review
Report Review

Total Rip Off
June 7, 2016

This is one of the biggest rip offs on the web. They purposely advertise false prices so they can get you to order and then you are FORCED to call and "verify" the order. There is actually no verification needed, they make you call on EVERY single order so they can try and sell you a warranty or insurance. If you do not pay the additional money (anywhere from $200 - $400 more) they will not fulfill your order. This site is a total waste of time and designed to make you pay more than other bigger sites like Amazon, Costco, and Best Buy. Buyer beware there is a REASON they are lower than the completion.

Date of experience: June 7, 2016
Texas
1 review
9 helpful votes
Follow Josie L.
Unfollow Josie L.
Share Review
Report Review

Cannot reach any person by calling the phone numbers posted on website. To me it seemed to be a fake company w/o any customer service.

Date of experience: May 1, 2016
Washington
1 review
12 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Bait and switch
November 11, 2015

First hand experience, ordered a sony A7, good price, few days later got a call about the order, supposedly it was a cheap import, he said he felt bad and would like to upgrade me, etc, etc, listened to the speal he gave me, cancelled the order. I did get my money back by credit card but was prepared for the worst. I purchased my camera a different company for the same original price, free shipping and no bait and switch. The original order gave me the creeps.

Date of experience: November 11, 2015
Nevada
2 reviews
13 helpful votes
Follow Rob N.
Unfollow Rob N.
Share Review
Report Review

They had the lowest price on a camera, so we ordered it from Abes of Maine. Next day we get the infamous call that we should call them back regarding our order. I ignored it at first, thinking it was a customer survey or something. We waited for the product to ship, but it never did. Finally called them back, and they said the product we ordered was a "grey-market" item, intended for the Japanese market and may not have English menus, etc. Then we go online and see all the negative reviews against the company. Luckily we waited a bit longer, and by then our credit card company revoked the transaction because it took too long to be completed.
We counted our blessings to walk away with no cost, other than a week wasted.

Date of experience: September 3, 2015
California
1 review
14 helpful votes
Follow dave v.
Unfollow dave v.
Share Review
Report Review

Shady business
April 24, 2015

DO NOT TRUST THESE FOOLS. Thank goodness for the online reviews! Sure enough, 48hrs after my purchase i received a call from NJ with a representative trying to up-sell me about some international version... I immediately asked him to cancel my order.

Abe's of Maine - at least have the____ to just put the CORRECT description of the product on the site.

Also, consumers should be aware that, at least this TV, was not being sold with all the items that come with the TV if you buy it from a reputable company, nor is it under Sony's warranty! BEWARE and AVOID THIS SHADEY BUSINESS.

Date of experience: April 24, 2015
Virginia
1 review
2 helpful votes
Follow hannah r.
Unfollow hannah r.
Share Review
Report Review

Excellent
March 29, 2015

Excellent customer service. Roy was great to deal with. Will definitely order from them in the future. A+++++

Date of experience: March 29, 2015
Texas
1 review
30 helpful votes
Follow alician s.
Unfollow alician s.
Share Review
Report Review

I highly recommend Abe's of Maine. Quick and easy to order online. A representative of Abe's called me the very next day, asked me if I knew the difference between two different lens. He explained the good and not so good between them. He recommended the higher priced one as it has a warranty. I didn't want to spend more at this time. He then applied a coupon, it was still more than I wanted to spend, he then put me on hold came back and gave me the upgraded lens w/warranty for the same price as the cheaper model. Abe's certainly went above and beyond to make this customer very happy. I highly recommend Abe's of Maine. It's my new place to shop for sure!

Date of experience: March 29, 2015
Virginia
1 review
1 helpful vote
Follow Tina H.
Unfollow Tina H.
Share Review
Report Review

Easy peasy
March 15, 2015

Thank you Abe's of Maine for the great service I received my samsung 55inch 4k tv in just 3 days And I saved over $500 from my local store Will recommend you guys to all my family and friends

Date of experience: March 15, 2015
California
1 review
0 helpful votes
Follow George S.
Unfollow George S.
Share Review
Report Review

Checkout was fast and simple, everything worked smoothly. Afterwards, I got a call verifying my order, and they notified me of an additional promotion that I was unaware of and applied it to my order. Fantastic service! Thanks!

Date of experience: March 15, 2015
Virginia
1 review
0 helpful votes
Follow marg b.
Unfollow marg b.
Share Review
Report Review

Great customer service. Called to explain the difference between import and US order. Also checked to see which camera I own to ensure I was purchasing correct lens. Great on offering me the import price. I would have more than likely cancelled the order otherwise.

Date of experience: March 15, 2015
Illinois
1 review
0 helpful votes
Follow sasha s.
Unfollow sasha s.
Share Review
Report Review

Happy customer
March 8, 2015

Have just placed my order but I am impressed already with their communication, friendliness and low prices. I will wait for the delivery and give my final comments after that. I was promptly contacted by Joe to inform me of a discrepancy in my order

Date of experience: March 8, 2015
Virginia
1 review
0 helpful votes
Follow Belinda F.
Unfollow Belinda F.
Share Review
Report Review

Customer service was great, fast shipping, and the item is great. Will definitely order from Abe's of Maine again and recommend this retailer to others."

Date of experience: March 8, 2015
Virginia
1 review
0 helpful votes
Follow jen H.
Unfollow jen H.
Share Review
Report Review

Great
March 8, 2015

Everything worked out fine in the end thank you sally for helping me with tracking

Date of experience: March 8, 2015
Virginia
1 review
0 helpful votes
Follow ty T.
Unfollow ty T.
Share Review
Report Review

Easy buying process
March 8, 2015

They gave me the best price online on a Nikon d5300 kit, happy with my purchase will recommend to other as promised.

Date of experience: March 8, 2015
Virginia
1 review
0 helpful votes
Follow hester l.
Unfollow hester l.
Share Review
Report Review

I comparison shopped price and they were quite competitive with other larger online retailers, beating them in many cases. They were also helpful and friendly when explaining differences in models. I would rather my hard earned dollar go to a smaller retailer than a large one. As my first order with Abe's of Maine, I have been pleased so far. Should everything continue to go smoothly, I will continue to use them repeatedly. Jeff Stevens was helpful in sorting out my order for my best possible experience

Date of experience: March 8, 2015
Virginia
1 review
0 helpful votes
Follow taylor r.
Unfollow taylor r.
Share Review
Report Review

Great service
March 8, 2015

I got the best price for my Canon EF 50mm f/1.8 II Camera Lens from Abe's of Maine! And they upgraded my shipping since it was my first time buying with them. I definitely recommend this website!

Date of experience: March 8, 2015
Virginia
1 review
0 helpful votes
Follow mindy s.
Unfollow mindy s.
Share Review
Report Review

Very friendly and knowledgeable staff. I called them on a Sunday to ask a technical question about a product and they called me back with an answer - what a service! Very friendly and nice agents to talk too. I have bought from Abes before and will do again in the future

Date of experience: March 8, 2015
Ohio
1 review
9 helpful votes
Follow joe s.
Unfollow joe s.
Share Review
Report Review

SCAMMERS!
March 2, 2015

I ordered a camera on their website. The next day I received an email saying that I need to call to verify the order which no reputable company does(I ordered on THEIR site so they knew the product and I had authorized payment on Paypal so there was nothing else to verify.)I explained this to them and told them I was reluctant to call because I had been taken advantage of before with a "chinese version" scam. THEY STILL messaged me back using that very scam! It is where they tell you that you ordered a "japanese or chinese version"(which would in truth be exactly like a US VERSION) that doesn't come with a warranty or accessories with the camera and that you have to pay hundreds more to get what you ordered. CLASSIC SCAM! DO NOT GIVE THEM YOUR CREDIT CARD INFO!

Date of experience: March 2, 2015
New York
3 reviews
13 helpful votes
Follow Mary K.
Unfollow Mary K.
Share Review
Report Review

Beware of Abes of Maine!
February 19, 2015

Two years ago, I wrote about the bait-and-switch practice of Abes of Maine. Unfortunately, my own experience did not deter me from swallowing a bait again. I wanted to buy LG OLED65C7P TV. Abes of Maine offered an excellent price of $1,996 with free shipping. Everything looked very transparent on the site, therefore I completed the purchase. I receive an email stating that Your order has been placed and will be processed as soon as possible. Next day, a company representative called me and said that to proceed with the order, I must buy shipping insurance for about $300. She added that without this insurance the company would lose money on the sale. Thus, she admitted that the price on the site was fake. Since I refused to pay for the insurance, she canceled the order.
I looked up complaints about Abes of Maine online. There are hundreds. Do not get into the trap!

Date of experience: February 19, 2015

From the business

Abes's of Maine, Cameras and Electronics Since 1979.


abesofmaine.com
Linden, NJ, United States
+4