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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Customer service Simon was great. Very helpful and polite. Simon was able to help when I needed to add to the order, and he was able to help when I needed the order delayed due to changes in my house closing date👍
Everything was great and the representatives were knowledgeable. 😊
When I saw the dresser I liked online I called to place my order and ask some questions. The person answered my questions and then helped me complete my order. It was easy the person who helped me was very kind and courteous. Delivery was also very satisfactory!
Dear Duane,
Firstly, thank you for taking the time to share your positive experience with us. We genuinely appreciate your engagement and are delighted to hear about your satisfaction with your recent purchase.
Our dedicated team consistently strives to provide the highest standard of customer service, and it brings us great joy to know that you felt supported throughout your purchasing journey. From answering questions to facilitating orders, our aim is to make each interaction a seamless and enjoyable one.
Your kind words affirm the hard work we put into ensuring our customers' experiences are nothing short of excellent. We promise to continue our commitment to exceptional service, ensuring that every customer enjoys the same high level of satisfaction that you experienced.
Thank you once again, Duane, for recognizing our efforts. We look forward to serving you with the same level of excellence in the future.
Warm regards,
Customer Experience Team
I saw a dining table at a store and fell in love. The price was a good bit more than what I wanted to pay. A few months passed. I kept thinking about the table and decided to look it up online. I looked at several places but ended up at 1StopBedrooms. I was pleasantly surprised to see the table I wanted at a much lower cost! Add to that a protection plan and free white glove delivery. Raymond was such a great help when I called. I'm so happy that I'm getting my table, protection plan and delivery all for several hundred dollars less than what I initially thought. Thank you 1stopBedrooms!
Dear Angela,
We appreciate you taking the time to share your experience with us. Your feedback is invaluable and we're thrilled to hear about your positive encounter.
At the heart of our work is a commitment to offering high-quality products at competitive prices, coupled with excellent customer service. Our team, including Raymond, is dedicated to ensuring that every interaction leaves a lasting impression and exceeds expectations.
Your review serves as a testament to our hard work and dedication to consistently deliver on our promise of superior service. We look forward to continuing to exceed your expectations in the future.
Warm regards,
Customer Experience Team
It was great working with Simon to place my order. He was knowledgeable and professional. The furniture collection is great. Looking forward to having my purchase delivered.
Dear Edith,
We genuinely appreciate you taking the time to share your positive experience with us. Your engagement is what fuels our passion for exceptional service.
As a company, we take immense pride in offering an unparalleled level of customer service. It's heartening to hear that Simon's knowledge and professionalism resonated with you and that you found our furniture collection to your liking.
Our team is committed to maintaining these high standards and ensuring every interaction is a reflection of our dedication to customer satisfaction. Your review serves as a wonderful affirmation of our efforts.
We believe in delivering nothing but excellence, and it's delightful to know that your experience was no exception. We look forward to continuing to provide the superior service that you, and all of our valued customers, deserve.
Thank you once again, Edith.
Best Regards,
Customer Experience Team
Joe was awesome, give him a raise. Very polite, shipped immediately. Made the buying experience worth buying here again.
Dear Cameron,
We appreciate your kind words and the time you took to share your positive experience with us. Your feedback truly warms our hearts.
As a company, we hold ourselves to the highest standards of customer service, and it is always gratifying to hear that we are succeeding. Joe is indeed a wonderful asset to our team, and your acknowledgement of his hard work and dedication reflects the ethos we strive to uphold in every interaction.
We assure you that this level of service is not the exception, but the rule. It's our continuous commitment to making each purchase a delightful experience for our customers.
Thank you again for your positive review, Cameron. We look forward to serving you with the same excellence in the future.
Best Regards,
Customer Experience Team
Delivery was super quick and easy, got bedroom set and it's super pretty
Got white glove delivery and they were kind and helpful
Dear Cassandra,
We appreciate you taking the time to share your wonderful experience with us. Your feedback is very valuable and it truly brightens our day.
We're delighted to hear about your positive encounter with our white glove delivery service. Our team is dedicated to ensuring a seamless and efficient process, from the moment you choose your favorite items to the moment they arrive at your doorstep. We aim to make every delivery not just a transaction, but an exceptional experience.
Thank you for highlighting the aesthetic appeal of your new bedroom set. We take great pride in offering high-quality products that resonate with our customer's tastes and style.
We're committed to continuing this level of service excellence, ensuring your future experiences are just as satisfying. We are always here to make your shopping journey enjoyable, simple, and rewarding.
Thank you once again for your kind words, Cassandra. We look forward to serving you again soon.
With warm regards,
Customer Experience Team
It took a little bit due to backorder. Thre bed and dresser are very nice and were put together by the delivery staff... I would order again.
Dear Branden,
We greatly appreciate you taking the time to share your experience with us. Your feedback is invaluable and we're delighted to hear that you've had a positive experience.
Our team is committed to providing the highest quality products along with exceptional service. We take pride in our dedicated professionals who always ensure that our customers' needs are met, and it's wonderful to know that their efforts made a positive impact on your experience.
In conclusion, we strive to maintain our standard of excellence in every aspect of our service, and your positive review is a testament to that commitment. Thank you once again for choosing us and we look forward to serving you in the future.
Best Regards,
Customer Experience Team
All was excellent, until delivery. I asked to have them delivered on front porch. The boys just dropped them off in the muddy grass and didn't even check to see if we were home. When we went out there immediately they took off. Thank goodness they were in boxes!
Dear Lori,
Thank you for taking the time to share your feedback with us. We truly appreciate your engagement, as it is essential to our mission of continuously elevating the customer experience.
As a company, we are unwavering in our commitment to delivering not just superior quality products, but also exceptional customer service. Each interaction with our valued customers is a testament to this commitment, and we hold ourselves to the highest standards in ensuring that every step of your journey with us is nothing short of excellent.
In conclusion, we want to assure you that our dedication to service excellence remains steadfast. We are here to provide an unparalleled shopping experience that not only meets but exceeds your expectations. Thank you for being a part of our community.
Best regards,
Customer Experience Team
My headboard fits perfectly looks beautiful, and arrived within a very reasonable time. I'm very happy with the purchase.
Dear Peggy,
We are thrilled to hear from you! Your engagement and feedback are immensely valuable to us.
Thank you for taking the time to share your positive experience. We're elated to know that your beautiful blue headboard fits perfectly and that you're happy with your purchase. Your satisfaction is our prime focus and it's encouraging to see it reflected in your review.
Our team is steadfast in maintaining the highest quality standards, from the craftsmanship of our products to the speed and efficiency of our delivery. We strive to create delightful shopping experiences, each and every time.
Thank you once more for your kind words, Peggy. We remain committed to providing our customers with an exemplary service that consistently meets and exceeds expectations.
Best Regards,
Customer Experience Team
Finally I found the correct size Chairs that I was having hard timing finding everywhere and they arrived on time…
Dear Satinderjit,
We truly appreciate your kind words and the time you took to share your experience with us. Your feedback brings a smile to our faces and reinforces the hard work we put in every day.
Our team is committed to providing exceptional service, quality products, and timely delivery. This is not just a promise, but a guiding principle in everything we do. We strive to ensure every customer's journey with us is smooth, fulfilling, and beyond expectations.
Your satisfaction is a testament to the unwavering commitment and dedication we put into our service. We are grateful for customers like you who make our mission worthwhile. Thank you for acknowledging our consistent excellence in service. We look forward to serving you again in the future.
Warm Regards,
Customer Experience Team
I found exactly what we were looking for at 1Stopbedrooms. It was easy and I picked out a matching small table to the end tables we wanted. The price was discounted and our items were delivered quickly.
Dear Joseph,
Firstly, we would like to extend our heartfelt gratitude for taking the time to share your feedback. Your engagement with us means the world.
Your experience is a testament to our unwavering commitment to providing top-tier service and ensuring customer satisfaction. We take immense pride in offering high-quality products at unbeatable prices, and we're thrilled to hear that you found exactly what you needed with ease.
In conclusion, your review reaffirms the very essence of our mission - to consistently deliver excellence in service and exceed customer expectations. We look forward to serving you again in the future.
Warm Regards,
Customer Experience Team
Ordering and delivery were great. Delivery date kept getting moved out. First the arrival time when it would reach the local warehouse extended a couple of weeks. Then the scheduled delivery was rescheduled for another week later. The delivery men were fantastic getting the chest upstairs.
Dear Scott,
We truly appreciate your time in sharing your experience with us. Your feedback serves as a testament to our commitment to providing excellent customer service.
We pride ourselves on our unwavering standards, always aiming to exceed expectations at every turn. Our team, from the warehouse to the delivery personnel, is dedicated to ensuring the smoothest possible process for our valued customers.
Thank you once again for your kind words, Scott. We're continuously working to uphold our reputation for excellence in service, and we're delighted to hear that we've succeeded in your case.
Warm regards,
Customer Experience Team
Great product built well comes all together except for legs. Color scheme works perfectly with the new furniture I just purchased
Dear Alan,
We greatly appreciate you taking the time to share your positive experience. Your feedback is vital in our commitment to maintaining the highest quality of service and products for our valued customers.
At our company, we strive relentlessly to provide superior quality, innovative designs, and practical solutions that not only meet but exceed our customers' expectations. It's wonderful to hear that our coffee end table with drawers and power strip on top has seamlessly complemented your new furniture.
Our company's unwavering standard for customer service is reflected in the satisfaction of customers like you, who inspire us to continue our commitment to excellence. Thank you again for your kind words and for being a part of our journey towards providing exceptional service and products consistently.
Wishing you many happy moments with your new furniture,
Best,
Customer Experience Team
SO happy with the install and product. Love it and definitely recommended! The guys came in and were super respectful and in and out so quick!
Dear Shane,
We appreciate your kind words and are thrilled to hear about your positive experience with us. Your satisfaction is our main goal, and it's wonderful to see it reflected in your review.
Our team is committed to providing exceptional service, maintaining the highest standards in every aspect of our work. We take pride in our professional and respectful approach, ensuring a seamless experience for our valued customers like you.
Your recommendation serves as a testament to our consistent dedication to excellence, and we are grateful for your support. We look forward to continuing to exceed your expectations in the future.
Thank you once again for your glowing review, Shane. It's customers like you who inspire us to strive for greatness every day.
Best Regards,
Customer Experience Team
I finished purchasing the remaining pieces of my bedroom furniture and must say the quality is high end and gorgeous! I love my new bedroom set. Thank you!
Dear Lu,
We truly appreciate you taking the time to share your experience with us. Your words of praise mean a lot to us.
Thank you for recognizing the high-end quality we strive to provide. Ensuring our customers receive the best possible products and service is at the heart of our mission. We believe in consistently delivering excellence, because our customers deserve nothing less.
It's gratifying to know that we've been successful in providing you with a beautiful and high-quality bedroom set that you love.
Your satisfaction is our greatest reward. We look forward to continuing to provide you with the same level of excellence that you've come to expect from us.
Warm Regards,
Customer Experience Team
Great shopping experience from purchase to delivery. Will purchase from 1Stop online store again in the future- great selection of furniture.
Dear Elisabeth,
Thank you for taking the time to share your wonderful experience with us. We truly appreciate your support and your decision to choose us for your bedroom furniture needs.
Our commitment to delivering a seamless and enjoyable shopping experience remains our top priority. We continuously strive to meet and exceed our customers' expectations, ensuring they receive the high level of service they deserve.
We're delighted to know that we were able to provide you with a great selection of furniture that meets your needs and tastes. This is exactly the kind of experience we strive for every day.
Again, thank you for your kind words, and we look forward to serving you again in the future, consistently delivering the excellence you've come to expect from us.
Best regards,
Customer Experience Team
The furniture was exactly what I hoped for and the colors were perfect for our needs. Seems to be of good quality.
Dear Kathryn,
We're so delighted to see your positive feedback. Your time and effort in sharing your experience is truly appreciated.
We take immense pride in providing our customers with top-quality furniture, meticulously crafted to meet their expectations. It's heartening to know that we were able to meet yours. Our team is constantly committed to maintaining high standards of customer service, ensuring that each and every customer has a seamless and satisfying experience.
Your endorsement serves as a testament to our consistent excellence in service. We look forward to continuing to provide you, and all our valued customers, with the same high-quality products and customer service that you've come to expect from us.
Warm Regards,
Customer Experience Team
Fast service, good communication One box was open on both ends but luckily nothing damaged and I suspect that is a shipping company issue
Dear Melissa,
We appreciate you taking the time to share your positive experience with us. Your engagement truly means a lot to us.
Here at our company, we take immense pride in ensuring that our customers receive top-tier service, with every interaction characterized by speed and effective communication. We are steadfast in our commitment to providing a service that consistently exceeds expectations.
Thank you once again for your glowing review. It's feedback like yours that inspires us to maintain the highest level of service excellence at all times. We look forward to continuing to serve you with the same unwavering quality and efficiency.
Best regards,
Customer Experience Team
Kobi was professional and courteous. He was very knowledgeable in answering all my questions and made the order process seamless!
Dear Kelly,
We are delighted to hear from you and sincerely appreciate your thoughtful review. Your feedback is invaluable as it helps us continue to deliver the quality service we strive for.
Here at our company, we pride ourselves on maintaining the highest standards in customer service. Our team, including professionals like Kobi, is dedicated to ensuring a smooth and knowledgeable experience for each and every customer. We believe in the power of professionalism, courtesy, and expert knowledge in making every interaction count.
Your comments reaffirm the hard work we put into our service every day. Thank you once again for acknowledging our commitment to excellence. We look forward to serving you again with the same dedication and professionalism that you experienced this time.
Best regards,
Customer Experience Team
We saved hundreds on our new couch. The process of buying and delivery was painless. I would recommend 1 STOP to my friends.
Dear Rodney,
We appreciate you taking the time to share your positive experience with us. Your enthusiastic review means a lot to us.
We strive to ensure that every interaction our customers have is one of ease and satisfaction. It's delightful to hear that we were able to meet your expectations, from the purchasing process right through to delivery.
Our commitment to delivering top-notch service is unwavering and we're thrilled that this has been evident in your experience. We take pride in our ability to provide quality products and services that save our customers both time and money.
Again, thank you for your endorsement. It's heartwarming reviews like yours that drive us to maintain our standard of consistent excellence in service. We look forward to serving you and your friends in the future.
Best regards,
Customer Experience Team
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We truly appreciate you taking the time to share your experience with us. Your feedback is invaluable and we're elated to hear about your positive interaction with our customer service representative, Simon.
At our company, our unwavering dedication to exceptional customer service is at the heart of everything we do. It is our steadfast commitment to ensure every interaction reflects our high standards, and we're thrilled to know that Simon was able to provide the assistance you needed.
Your satisfaction is our top priority, and we're proud to have met your expectations. Your review serves as a testament to our continuous efforts in delivering superior service. We look forward to providing you with the same level of excellence in the future.
Thank you again for your kind words, and for being a valued customer.
Best Regards,
Customer Experience Team