On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
1StopBedrooms Reviews Summary
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was ok furniture was easy to put together delivery guy was fun polite and careing furniture ame with its on tools everything was boxed wrapped and well protected
One Stop is my new go to for furniture. Great selection at fair priced. When I called the representative was very knowledgeable, helpful, and courteous. Couldn't have asked for a better experience.
Dear Donna,
Firstly, we'd like to extend our heartfelt thanks for taking the time to share your experience with us. Your kind words are a testament to the dedication we put into ensuring a seamless shopping journey for all our customers.
Maintaining a knowledgeable, helpful, and courteous team is something we strive for, as we believe that every interaction with our team should be a delightful one. It's truly rewarding to hear that we've been successful in providing you with a top-notch experience.
Your support and trust in us as your go-to furniture store are greatly appreciated. Rest assured, we will continue to uphold our high standards, providing an exceptional selection of items at fair prices and offering an outstanding level of service.
Thank you once again, Donna, for acknowledging our efforts. We look forward to continuing to serve you with the same level of excellence that you have come to know and expect from us.
Best Regards,
Customer Experience Team
Great service so far. They called to make sure my purchase was verified properly before processing order. I appreciate this step as we are sending it to a new to us property. Hope the rest of the process is as smooth. If they get delivery right, ad I think they will, we will be repeat customers.
Dear Elizabeth,
Firstly, thank you for taking the time to share your positive feedback with us. We highly value your engagement and are thrilled to hear about your satisfaction with our service.
At our company, we firmly believe in delivering an unmatched customer experience, ensuring every step of the process, from verification to delivery, is handled with the utmost care and professionalism. This commitment to service excellence is embedded in our culture, and we are dedicated to maintaining these high standards consistently.
Your words affirm our belief that when we put our customers first, success naturally follows. As we continue to serve you, be assured that our unwavering dedication to providing an exceptional customer experience will remain steadfast.
Thank you once again for your kind words. We look forward to the opportunity of serving you again in the future, consistently exceeding your expectations each time.
Best Regards,
Customer Experience Team
Excellent customer service from Joe! He is so helpful and kind! Great value for the money! I comparison shopped, and their prices are lowest by far, with very competitive protection plans that are no hassle, have no deductibles, and get automatically refunded, if you don't use them!
Dear Kristi,
We sincerely appreciate your thoughtful review and the time you took to share your experience with us. Your feedback is invaluable and we're delighted to hear that you found our service and value to be exceptional.
Our dedicated team, including Joe, takes great pride in providing the highest level of service and ensuring that our customers receive the best value for their money. Your experience is a testament to our unwavering commitment to maintaining these standards and going the extra mile for our customers.
Once again, thank you for recognizing our efforts. We are proud to consistently provide excellent customer service and look forward to serving you in the future. Your satisfaction is our ultimate reward!
Warm regards,
Customer Experience Team
Good customer service, talk with Simon and he knew just what to do very professional I can't wait to see my wall unit in place will take pictures when it's all finished
Dear Patricia,
We truly appreciate you taking the time to share your experience with us. Your feedback is invaluable and we are delighted to hear about your positive interaction with Simon.
Our dedicated team of professionals, like Simon, consistently strive to provide exceptional customer service. We are committed to understanding our customers' needs and assisting them in the best possible way, always ensuring the utmost level of professionalism.
Your review is a testament to the high standards we maintain in serving our esteemed customers. We believe in creating memorable experiences through our service, and we are thrilled to know that we have been successful in your case.
Again, thank you for your kind words, Patricia. We look forward to continuing to provide you with the level of service excellence you have come to expect from us.
Best regards,
Customer Experience Team
Saw the furniture at a local big furniture store and compared prices on line and I was surprised to see the same items at a significant price difference
Dear Fernando,
We truly appreciate your time and effort in sharing your positive experience with us. Your feedback is greatly valued and we're elated to hear about your satisfactory buying experience.
Our team is deeply committed to maintaining high standards in all aspects of our service. We strive to ensure that our customers not only receive top-quality products, but also enjoy the benefits of competitive pricing.
Your review reaffirms our dedication to providing excellent service consistently. We're thrilled that we could meet your expectations and look forward to serving you in the future.
Warm regards,
Customer Experience Team
I love the whole experience, less stress. No hidden fees. The furniture looks very elegant. My daughter said is like sitting in a first class seat in the airplane.
Dear Prince,
We're thrilled to hear about your positive experience with our services. Your kind words are greatly appreciated, and we want to express our gratitude for taking the time to share them with us.
We take immense pride in ensuring a seamless and transparent experience for our customers. Upholding the highest standards of service is central to our ethos, and it's wonderful to hear that this resonated with you. Our goal is to make every interaction as stress-free as possible, providing you with elegant, high-quality furniture that brings joy to your home.
Thank you once again, Prince. Your feedback reaffirms our commitment to consistent excellence in service. We look forward to continuing to provide you and your family with first-class experiences, just like the ones you've already enjoyed.
Warm regards,
Customer Experience Team
Love my bedroom set. It is pretty, comfortable, like the light on the bed. Charging ports at side table.
Dear Malti,
We are delighted to hear about your positive experience with our bedroom set. Your feedback is sincerely appreciated, and we thank you for taking the time to share it with us.
At our company, we are firmly committed to ensuring that all our customers enjoy the highest standard of service and quality in each product. We are pleased to know that your new bedroom set has become your comfort zone, embodying the comfort, style, and functionality we strive to deliver.
Thank you for helping us continue our tradition of service excellence. We look forward to maintaining and exceeding these standards in the future, providing you with products that transform your house into a home.
Best regards,
Customer Experience Team
Had hard time w website but calling in was able to get everything I wanted included in 1 order would recommend this company to anyone
Dear John,
We truly appreciate your kind words and the time you took to share your experience with us. Your feedback is invaluable as it propels us to continue striving for excellence.
Our team is deeply committed to delivering a seamless and efficient experience for all our valued customers, just as you described. We believe in the power of exceptional service, and we're dedicated to making every interaction memorable and satisfying.
Your recommendation affirms the hard work we put in every day to uphold our promise of quality customer service. It's customers like you who inspire us to maintain our commitment to excellence.
Again, thank you for your endorsement. We look forward to serving you in the future, always aiming to exceed your expectations with our unwavering high standards.
Best Regards,
Customer Experience Team
Great to deal with them I would recommend them to anyone don't waste your time at local stores a five star experience
Best price and great customer service. Began ordering online but decided to call in to customer service to see when items would arrive. Have not received items yet, but from what I was told items would arrive sooner than any where else I was shopping. Also the price was the best that I found.
Dear Jeremy,
We're thrilled to hear about your positive experience with us. Your feedback is greatly appreciated, and we're delighted you chose to trust us with your living room furniture needs.
We take immense pride in our commitment to providing exceptional customer service. Your recognition of this, as well as our competitive pricing, reflects our persistent efforts to ensure a smooth and satisfying experience for all of our valued customers.
In conclusion, we strive to consistently deliver excellence in all aspects of our service. Your review reinforces our dedication to this mission, and we look forward to serving you again in the future.
Best Regards,
Customer Experience Team
This is the 2nd time I've bought furniture (first a loveseat, then a sofa) from 1Stop Bedrooms. I find that the quality, the selection, the pricing, the customer service and their white glove delivery service is the best! I shop around when I get ready to make a furniture purchase comparing item quality, selection and pricing and I have found this merchant to be the best! Would definitely recommend and will buy from them again!
Dear Connie,
We sincerely appreciate your kind words and the time taken to share your experience with us. It's always a joy to hear from our valued customers.
Thank you for your unwavering trust in us. We're committed to consistently upholding the highest standards in quality, selection, pricing, and customer service, ensuring a seamless and remarkable shopping journey for all our customers. Our white-glove delivery service is one of the many ways we aim to exceed your expectations each time.
We're thrilled to hear that we've been able to consistently provide you with such outstanding service and look forward to continuing to serve you with the same level of excellence. Your recommendation is the highest compliment we could receive.
Thank you once again for being a part of our community.
Best Regards,
Customer Experience Team
I set up my children's room and in addition to the furniture being beautiful, the service was incredible, very kind, punctual, they communicated with me the whole time and when setting up they were very good!
Dear Pollyanna,
We appreciate you taking the time to share your delightful experience with us. Your kind words truly warmed our hearts.
Thank you for highlighting our commitment to delivering excellent customer service. We take immense pride in our team's dedication to ensuring every customer's journey is as smooth and enjoyable as possible. From communication to punctuality and set-up, we aim for nothing short of perfection.
Your positive feedback reaffirms the high standards we set for ourselves and our unwavering dedication to providing an exceptional experience for each and every customer. We're thrilled to have been part of setting up your children's room and are grateful for your trust in us.
We look forward to continually demonstrating our excellence in service, consistently exceeding your expectations every time.
Warm regards,
Customer Experience Team
Recent delivery experience of my order, placed on 4/3/24. While I am highly satisfied with the product itself, the service surrounding its delivery was deeply disappointing and requires your immediate attention.
Firstly, the order was promised to arrive within two weeks. However, after this period elapsed without any communication, I reached out to inquire about the status. I was informed that the delivery was delayed due to a damaged item, a fact that was not proactively communicated to me. As a customer, I expect to be promptly notified of any issues affecting my order, including delays, to avoid unnecessary inconvenience and uncertainty.
Secondly, during the delivery on April 24,2025, the delivery team failed to adhere to basic standards of care. Despite my explicit request for the team to wear shoe gloves to protect my carpet, I observed them disregarding this instruction. More concerning, their handling of the items resulted in significant damage to my property, including scratches on multiple walls and a dent in one wall. This negligence has caused me considerable inconvenience, as I now face the additional burden and cost of repairing the damage.
While I remain pleased with the quality of the product, the lack of communication regarding the delivery delay and the unprofessional conduct of the delivery team have significantly marred my experience
Well worth the wait, the delivery people were very professional and friendly. They were exceptional in their care of our home and setting up our beautiful love seat. We are beyond pleased with the quality of the product and service!
Dear Steven,
Firstly, we want to express our heartfelt appreciation for your kind words and for taking the time to share your experience with us. Your engagement adds value to our commitment to deliver top-notch services.
We pride ourselves on maintaining the highest standards of customer service, and it's always rewarding to hear about such positive experiences. Our delivery team's professionalism and friendliness, coupled with the quality of our products, are integral elements of our service that we work tirelessly to uphold.
Your satisfaction is the true testament to our constant strive for excellence. We appreciate your recognition and are thrilled that we could exceed your expectations. We are here to consistently deliver an exceptional experience to all of our valued customers.
Thank you once again for your wonderful review, Steven. We look forward to continuing to provide you with unparalleled service in the future.
Best Regards,
Customer Experience Team
I was skeptical purchasing furniture online without seeing it first but I had the best experience with 1StopBedrooms. Simon helped me purchase furniture for a family member residing in another state. My family is due to close on their home soon. Simon not only processed my order but he put the delivery on hold so the furniture wouldn't be delivered before they closed on their home. I had to call Simon several times and he answered every time. He was always pleasant and very accomodating. The reason why I chose 1StopBedrooms was because their prices werw lower than their competitors. They offer white glove service for a nominal amount and quick delivery times. I am very pleased with the experience I had and I definitely recommend this furniture business if you are looking for quality furniture at reasonable prices.
Dear Latrivia,
We're thrilled to hear about your positive experience and we sincerely appreciate you taking the time to share it. Your feedback is incredibly valuable to us.
Thank you for entrusting us with your furniture needs. Our team is deeply committed to providing the best customer service, and it's wonderful to hear that Simon was able to exemplify this during your interactions. Our primary goal is to ensure seamless, pleasant, and accommodating experiences for all of our customers.
We pride ourselves on offering quality furniture at reasonable prices, along with our specialized services such as white-glove delivery. Your satisfaction underscores our commitment to these high standards.
In closing, we're delighted that your experience reflected the excellence we strive to provide consistently. We appreciate your recommendation and look forward to serving you again in the future.
Warm Regards,
Customer Experience Team
Absolutely love the sofa and loveseat! The delivery guys were awesome! Very happy with the whole experience.
Dear Todd,
We truly appreciate you taking the time to share your positive experience with us. Your enthusiastic feedback brings joy to our hearts.
Here at our company, we strive to ensure every customer's journey is marked with exceptional service and quality products. We believe in going the extra mile to make sure your experience is nothing short of amazing.
We are thrilled that your encounter with us was a reflection of our unwavering commitment to excellence. We strive to consistently deliver superior service and products, and we're glad we hit the mark for you.
Thank you again for your kind words. Your satisfaction is a testament to our team's dedication and passion for what we do.
Warm Regards,
Customer Experience Team
2nd time ordering. I love the chairs. Well packaged. Ordered 2 last year and so happy they are still available
Dear Randy,
Firstly, we're absolutely delighted to know that you've returned to us for a second time and continue to enjoy our white chairs. Your continued trust and loyalty mean the world to us.
We want to extend a heartfelt thank you for your engagement and for taking the time to share your positive experience. Your satisfaction is our main priority and we're thrilled to know we've met your expectations.
Our team is committed to maintaining the high standards of service that you've come to expect from us. We strive to ensure that every interaction you have with our company is as seamless and satisfactory as possible, from the moment you place your order to the moment it arrives at your door.
In conclusion, we take pride in the consistent excellence of our service and are dedicated to providing superior products and experiences to all our valued customers, just as we have for you, Randy. We look forward to continuing to serve you in the future.
Thank you once again!
Warm regards,
Customer Experience Team
Received the order in a timely manner. Love the chairs. They are exactly what I was looking for.
This is our second purchase from this company, and not only do they offer great prices, but they are extremely communicative and get things to you in a reasonable time! Our first purchase was a bed that had storage and bookshelves, and it has been wonderful for years now, but this purchase was for a sectional. Not only did they update me all along the way, but they were completely accurate with delivery times. The people who gave us our white glove service did an excellent job, and we love our purchase! I would recommend this company because products have both been good quality AND great prices!
Dear Eve,
Firstly, thank you for taking the time to share your thoughts with us. Your continued patronage is deeply appreciated.
Your kind words are a testament to the commitment we have to creating not just superior products but also a seamless shopping experience for our valued customers. It's always our top priority to ensure that the entire process, from order to delivery, is as smooth and communicative as possible.
We take immense pride in our high standards of customer service and are glad to hear that your interactions have been reflective of this. Your positive feedback truly encapsulates the essence of our mission.
In conclusion, we are delighted to have consistently met your expectations. Here's to many more years of serving you with the same level of quality and excellence. Thank you for being a part of our journey.
Best Regards,
Customer Experience Team
Customer service was excellent. Simon was very informative and made my online purchase seem effortless.
Dear Jackie,
Thank you for taking the time to share your positive experience with us. Your feedback is greatly appreciated and serves as a wonderful testament to our commitment to delivering exceptional customer service.
We're delighted to hear that Simon made your online purchase effortless. This aligns perfectly with our unwavering goal of ensuring a seamless and informative service for all our customers. We pride ourselves on our knowledgeable team members like Simon who go above and beyond to make your experience as smooth as possible.
In conclusion, we strive to maintain the highest level of customer satisfaction. Your positive review is a clear indication that we are succeeding in that endeavor. Thank you once again for your kind words, and we look forward to serving you with the same level of excellence in the future.
Best Regards,
Customer Experience Team
The process was easy. Quality is good. Tons of choices. Communication was also good. I may need to tighten some of the screws as some pieces are loose, but overall happy so far.
Dear Edward,
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our process easy and our quality up to your expectations.
Your satisfaction is our top priority, and we strive to maintain the highest standards in all our interactions. Our commitment to offering a diverse range of choices and maintaining clear communication is unwavering, and we are always here to ensure you have a seamless experience.
We appreciate your positive feedback and look forward to continuing to deliver the level of service excellence that our customers have come to expect. Your support fuels our dedication to consistently meet and exceed expectations.
Thank you for being a valued customer.
Best Regards,
Customer Experience Team
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Adrian,
We're truly delighted to hear from you and greatly appreciate your time spent providing feedback. Your insights are valuable in helping us continue to create the best experience for our customers.
Our team is fully dedicated to maintaining a high standard of service, from the moment you place your order to the second it arrives at your doorstep. Our aim is to ensure a seamless shopping process, filled with positive interactions along the way.
We consistently strive to deliver excellence in our service, making it a cornerstone of our business. Your satisfaction is our ultimate goal, and we're committed to ensuring this is reflected in every interaction you have with us.
Thank you once again for your contribution. We look forward to serving you in the future.
Best regards,
Customer Experience Team