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With a full lineup of furniture for the Bedroom https://www.1stopbedrooms.com/bedroom, Dining Room https://www.1stopbedrooms.com/dining/dining-sets, Living Room https://www.1stopbedrooms.com/living, and beyond, 1StopBedrooms offers countless choices for savvy shoppers. All the while, their dedicated support team provides the knowledge and expertise needed to make the perfect selection, every time. There’s a reason why thousands of 1StopBedrooms testimonials https://www.1stopbedrooms.com/testimonials mention friendly and helpful service.
While keeping quality at heart, 1StopBedrooms features bedroom sets https://www.1stopbedrooms.com/bedroom/bedroom-sets for every design aesthetic as well as living room sets https://www.1stopbedrooms.com/living/living-room-furniture/living-room-sets that make guests and residents alike feel at home. Not to mention, 1StopBedrooms includes the lowest-possible prices across every collection for best-in-class savings. When you find the right fit for ...
The company enjoys a strong reputation for its user-friendly website, extensive product selection, and competitive pricing, which customers find appealing. Positive sentiments frequently highlight the exceptional customer service, with representatives being described as knowledgeable, friendly, and helpful throughout the purchasing process. However, there are concerns regarding order fulfillment delays and confusion surrounding specific product requirements, which some customers interpreted as deceptive practices. Overall, while the majority of feedback reflects satisfaction and a willingness to recommend the company, addressing the issues with order management could further enhance customer trust and loyalty.
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We saved hundreds on our new couch. The process of buying and delivery was painless. I would recommend 1 STOP to my friends.
After comparing the price of the bed I purchased, 1stop was almost 50% cheaper than 2 other online companies. The furniture arrived quickly and was in excellent condition. A very nice sturdy bed.
Dear Linda,
We're delighted to hear from you and appreciate you taking the time to share your positive feedback.
Your support and words of appreciation mean the world to us. They fuel our determination to provide unparalleled service and value to our customers every day.
Rest assured, we are committed to maintaining the highest standards in customer service, offering quality products at affordable prices. It's through experiences like yours that we uphold our steadfast dedication to excellence.
In conclusion, we are proud to consistently deliver exceptional service to our customers. Your satisfaction is our greatest testament to our unwavering commitment. Thank you for choosing us and for being a valued customer.
Best Regards,
Customer Experience Team
I have been looking for a bed for almost a year. I found the one I have been wanting at 1 Stop. It was delivered in a very timely manner. The gentleman that delivered it was extremely careful with getting it in and setting it up. He cleaned up everything after setting my new bed up, and I truly could not be more pleased with the service or my beautiful new bed. I am one HAPPY customer. Sincerely,
Janet Sanders
Gardendale, Alabama
Dear Janet,
It's wonderful to hear from you and your experience with us. Your kind words and the time you've taken to share them is greatly appreciated.
At 1 Stop, we take immense pride in providing impeccable service to our customers. Ensuring the delivery and setup process is smooth, and leaves you with a smile, is part of our commitment to excellence. We're delighted to hear that our team lived up to this standard during your recent purchase.
Your satisfaction and happiness with our service are the best rewards we could ask for. Stories like yours inspire us to strive continually for excellence, delivering not just beautiful beds but also an outstanding service experience every time.
Thank you for being a valued customer. We look forward to serving you again in the future.
Best Regards,
Customer Experience Team
Great price on an Ashley Furniture Recliner with a fabulous price. Service is highest level by phone. We really get to speak with a human with perfect English and extremely pleasant.
Dear Mustafa,
Thank you for taking the time to share your positive experience. Your words of appreciation mean a lot to us.
We're thrilled to hear that you were satisfied with our service. Providing top-notch customer service is at the heart of our mission, and it's a standard we hold ourselves to each and every day. Whether it's over the phone or in person, our dedicated team strives to ensure every interaction leaves a lasting impression.
Your review is a testament to our commitment to consistently deliver the highest level of service. Thank you once again, Mustafa, for acknowledging our efforts. We look forward to serving you again in the future, always meeting and exceeding your expectations.
Best Regards,
Customer Experience Team
Staff was very helpful in getting my order resolved. Great customer service! This is the way customer service should be. Now hopefully I can get my order within 2 weeks!
Dear Sheila,
We deeply appreciate your recognition and the time you've taken to share your experience with us. Your feedback is instrumental in helping us continue to deliver the best in class service we strive for.
At our company, we hold ourselves to the highest standards of customer service. Our dedicated staff is always ready to go the extra mile to ensure your satisfaction. We take pride in our unwavering commitment to excellence and always ensuring that your needs are met with the utmost professionalism and care.
As we move forward, we are committed to maintaining this level of service excellence that you've experienced. We understand the importance of a seamless customer experience and are dedicated to ensuring every interaction exceeds expectations.
Thank you once again for your wonderful review, Sheila. We look forward to serving you in the future with the same level of dedication and commitment to your satisfaction.
Best Regards,
Customer Experience Team
I'd say it was perfect. The prices, the selection and customer service was on point. You couldn't have asked for more. I personally had an issue with FedEx and they helped me navigate through it to resolve the issue. I send an email and they respond. How it's supposed to be. I highly recommend them!
Dear Frank,
We truly appreciate you taking the time to share your experiences with us. Your feedback fuels our commitment to deliver exceptional service every time.
Thank you for acknowledging our dedication to customer service. We hold ourselves to the highest standards, ensuring that every interaction is handled with professionalism, care, and efficiency. It's our priority to meet and exceed the expectations of our valued customers like you.
We firmly believe that excellence isn't a single act but a habit, and we strive to maintain this level of service consistently. Your positive review confirms that our efforts resonate with our customers.
Again, thank you, Frank. We look forward to serving you with the same high standards in the future.
Best regards,
Customer Experience Team
Was a great simple experience! Excellent price and great service the delivery guys were excellent right on time and super helpful
Dear James,
We truly appreciate you taking the time to share your delightful experience with us. Your positive feedback is a testament to our dedication and commitment.
Thank you for recognizing our service and the effort that our delivery team puts in to ensure a seamless experience for our valued customers. We pride ourselves on maintaining high standards and delivering exceptional service that lives up to your expectations.
The fact that you found our prices excellent and our service great reaffirms the consistent efforts we invest in maintaining the quality of our products and services. We remain committed to providing a seamless experience, from purchase to delivery, to all our customers.
Once again, thank you for your kind words, and we hope to continue exceeding your expectations. Here's to many more great experiences with us!
Best Regards,
Customer Experience Team
The online purchase was super easy. Customer service was great. Shipping was fast and the delivery was seamless. I already referred my sister who made a purchase today too!
Dear Chrissy,
Thank you for taking the time to share your positive experience with us. We appreciate your enthusiastic endorsement and the trust you've placed in our company.
Your satisfaction is our top priority and we're thrilled to hear that our easy online purchasing process, attentive customer service, and efficient shipping exceeded your expectations. We strive to uphold these high standards consistently, to ensure a seamless shopping experience for all our customers.
We're delighted to have not only met but surpassed your expectations, and we're equally pleased to hear that your sister has also chosen to shop with us. Our commitment to excellence in service remains unwavering, and we look forward to continuing to serve you and your family with the same level of dedication and quality.
Warm Regards,
Customer Experience Team
I recently utilized a service and found the experience to be quite satisfactory. The staff was attentive and professional, addressing my needs promptly. The quality of service provided exceeded my expectations, showcasing their commitment to customer satisfaction. One of the standout features was the efficiency with which they operated, making the process smooth and hassle-free. Overall, I would recommend this service to others looking fo furniture, as it demonstrates a strong dedication to quality and customer care. I look forward to returning in the future!
Dear Victor,
Firstly, thank you for taking the time to share your positive experience with us. Your feedback is greatly appreciated and serves as a testament to the hard work and dedication our team puts into every interaction.
We're delighted to hear that you found our service to be of high quality and efficient. Upholding an unwavering commitment to customer satisfaction is at the core of our values. Our goal is to always deliver professional, prompt, and outstanding service that exceeds expectations, just as you've experienced.
Your recommendation and intention to return are the highest compliments we could receive. It's a pleasure to know that we were able to make your furniture shopping experience smooth and hassle-free.
Thank you once again, Victor, for your kind words. They reaffirm our commitment to maintain our high standards in service. We look forward to welcoming you back in the future, continuing to provide the level of service excellence that you, and all our valued customers, deserve.
Best Regards,
Customer Experience Team
I got helped by someone on the phone to put a bedroom order that was so helpful and nice and had the job done quickly and perfectly, thank you so much for your time and patience.
Dear Hazim,
Thank you for taking the time to share your positive experience with us. Your feedback is greatly appreciated and will serve as encouragement for our dedicated team.
We're delighted to hear that our phone service was able to assist you efficiently and effectively. Upholding a standard of excellence in every interaction is a commitment we stand by, and it's wonderful to hear that this was reflected in your recent interaction.
At the heart of our business is a relentless commitment to providing top-tier service, and we're thrilled to know that we're meeting those expectations.
Once again, thank you, Hazim. Your satisfaction is a testament to our consistent dedication to superior service.
Best Regards,
Customer Experience Team
This vanity is gorgeous! Even better than the picture. It is very solid and heavy. The shipping was fast and everything was packaged very well. Everything arrived completely damaged free! 1Stop Bedrooms was also the best price i found on this vanity, so i was really surprised that everything turned out so perfect! My cat even loves it!
Dear Misti,
We sincerely appreciate your glowing review and are delighted to hear that the Vanity exceeded your expectations. Your engagement with us truly matters and contributes to our ongoing commitment to creating a seamless shopping experience.
At 1StopBedrooms, we take immense pride in offering not only the highest quality products but also an unrivaled level of customer service. Our team strives to maintain the utmost standards in everything we do, from our fast shipping to our meticulous packaging, ensuring our customers receive their orders in perfect condition.
In closing, we're thrilled that your experience reflected the consistency of our excellent service, as we continually strive to surpass customer expectations. Thank you again for your kind words, and we look forward to serving you in the future.
Warm regards,
Customer Experience Team
We purchased the Fyne-Dyme Ashley Furniture Living Room Set and the price could not be beat. Even less expensive than our local discount stores and any other online options. Also, their warranty is just as good AND less expensive than anywhere else I compared it to. We were missing a cord for the reclining loveseat, but the customer service from all of the representatives was personable, reliable, efficient, responsive, and incredibly helpful in resolving the issue. Specifically the representative that worked with us on the issue, Robin G. 100% recommend 1StopBedrooms.
Dear Marisa,
We are delighted to receive your kind words and appreciate your recommendation. Your engagement with us truly helps in fostering the bond we share with our esteemed customers like you.
Our team is committed to providing an unparalleled shopping experience, ensuring that every interaction reflects our high standards in customer service. It's always a pleasure to hear when we've succeeded in meeting our customers' needs with efficiency, responsiveness, and, above all, a personal touch.
In conclusion, our mission is to consistently deliver excellence in service, and your experience reaffirms the hard work we put in every day. We look forward to continuing to provide you with the unbeatable pricing and quality service you've come to expect from us.
Warm regards,
Customer Experience Team
Simon was a pleasure to work with. Very cordial, professional, and accommodating. He was extremely knowledgeable and familiar with the products that I was ordering.
Dear Monica,
We appreciate you taking the time to share your positive experience with us. Your engagement is invaluable and helps us to continually elevate our service.
At our core, we strive to deliver exceptional customer service, and it's fantastic to hear that Simon embodied this during your interaction. Every team member is trained to be professional, knowledgeable, and accommodating, just as you experienced.
In conclusion, your review is a testament to the consistency of our high-standard service. We are committed to providing this level of excellence to every customer, every time. Thank you for recognizing our efforts and we look forward to serving you again soon.
Best regards,
Customer Experience Team
Sofa came looking exactly like the picture and absolutely beautiful. Rep also gave me the option to upgrade mattress which I did for my overnight guests.
Dear Sadia,
Thank you so much for taking the time to share your wonderful experience with us. We truly appreciate your enthusiasm and positive feedback.
Our team is dedicated to providing the highest quality products, coupled with personalized service to ensure customer satisfaction. We are thrilled to hear that your new sofa meets your expectations, as we strive to offer options that enhance the comfort and beauty of your home.
We take pride in ensuring our offerings consistently exceed expectations, and your satisfaction is the best testament to our unwavering commitment to excellence. Your review serves as a reminder of why we do what we do. Thank you for helping us continue our tradition of service excellence.
Best Regards,
Customer Experience Team
Easy ordering, great communication, offered upgrade at an excellent price, friendly & knowledgeable staff!
Love our new sofa! Buying online was so easy with the free delivery! Everything arrived on time and the guys who delivered and set up sofa were great!
Dear Darby,
We are delighted to hear from you! Your kind words and the time taken to share your experience are much appreciated.
Thank you for your engagement and for being a valued customer. We strive to ensure that every interaction with us, from online browsing to delivery and set-up, is seamless and enjoyable. It's wonderful to hear that your experience reflected these efforts.
Our team is committed to maintaining the highest standards of service at all times. We're passionate about delivering not only top-quality furniture but also an exceptional customer experience. Your positive feedback serves as a testament to our dedication to these standards.
In closing, we take pride in consistently providing excellent service to all our customers. We look forward to continuing to exceed your expectations in the future. Thank you once again, Darby, for your glowing review.
Best Regards,
Customer Experience Team
Wide selection of furniture to choose from great prices. The customer service was very good they helped me with adding a additional warranty and making sure that my stuff was shipped to the right address
Dear Josiah,
We are delighted to read your review and truly appreciate you taking the time to share your positive experience with us.
Your feedback is invaluable, and it is customers like you that help us continually strive to deliver the highest quality service. We take immense pride in our extensive furniture selection, competitive pricing, and our dedicated customer service team, who are always ready to go the extra mile to ensure customer satisfaction.
Our unwavering commitment to excellence in service is at the heart of everything we do, and your review is a testament to that. We are thrilled to know that you had a seamless experience, from choosing your furniture to the delivery process, and we promise to continue to uphold these high standards in the future.
Thank you once again, Josiah. We look forward to serving you with the same level of excellence in your future purchases.
Best Regards,
Customer Experience Team
Simon was courteous and very helpful and answered all my questions and concerns I an anxiously awaiting delivery of both desks! Simon assured me I will be pleased!
Dear Glossie,
We're delighted to hear about your positive experience with Simon! Your feedback is highly appreciated and it truly makes our day.
Thank you for taking the time to share your thoughts with us. We take immense pride in our team and their unwavering commitment to delivering superior customer service. We understand that a seamless office renovation process is paramount, and our team is dedicated to ensuring your satisfaction at every step.
We are grateful for your trust in us and look forward to exceeding your expectations consistently. Your experience is a testament to our commitment to providing top-notch service, and we promise to continue this tradition of excellence.
Thank you again, Glossie, for your wonderful review. Here's to many more successful projects together!
Best Regards,
Customer Experience Team
My experience with the company was excelent. Fast and secury services, excelent transportation with polite and professional drivers, excelents conditions in all my set. Thank You for your services. I recomended the company as a reaL serious and professional.!
Dear Hector,
We sincerely appreciate you taking the time to share your experience with us. Your kind words and feedback are a valuable part of our commitment to serving our customers.
We are thrilled to hear that you found our service to be excellent - this is exactly what we strive for. Our team is dedicated to providing the best customer service and transportation experience, from our professional drivers to the quality of our products.
Your recommendation reinforces our commitment to maintaining high standards in all aspects of our operations. It is customers like you who inspire us to consistently deliver exceptional service.
Thank you again for your positive remarks and for choosing us for your bedroom set needs. We look forward to serving you again with the same level of excellence in the future.
With gratitude,
Customer Experience Team
Good, delivered on time and in the right way. Will order again for sure.
Dear Cameron,
We're thrilled to hear from you and appreciate you taking the time to share your positive experience.
Your acknowledgment reaffirms our commitment to providing the best service possible. We take immense pride in ensuring that our customers receive their orders in the most timely and efficient manner, because we understand how valuable your time is.
Our unwavering dedication to excellence in customer service has always been a cornerstone of our ethos. We strive to consistently deliver on this promise and your feedback confirms that we are on the right track.
Thank you again, Cameron. We look forward to serving you with the same level of excellence in your future orders.
Warm regards,
Customer Experience Team
They were very professional throughout the experience. I was called in advance to schedule the delivery the agents were polite and helpful when it came to tracking my order I'd definitely shop with them again.
Dear Monique,
We're delighted to see your positive feedback! Your thoughtful words help us understand that we're achieving our goal of providing the highest level of service.
Thank you for taking the time to share your experience. It is our pleasure to provide a seamless shopping journey, ensuring professionalism, timeliness, and helpful interactions at every touchpoint. We believe in delivering nothing but the best, and your feedback is a testament to our commitment.
We look forward to continuing to exceed your expectations and providing excellent service consistently. We're excited to welcome you back for your next shopping experience.
Best Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.
Dear Rodney,
We appreciate you taking the time to share your positive experience with us. Your enthusiastic review means a lot to us.
We strive to ensure that every interaction our customers have is one of ease and satisfaction. It's delightful to hear that we were able to meet your expectations, from the purchasing process right through to delivery.
Our commitment to delivering top-notch service is unwavering and we're thrilled that this has been evident in your experience. We take pride in our ability to provide quality products and services that save our customers both time and money.
Again, thank you for your endorsement. It's heartwarming reviews like yours that drive us to maintain our standard of consistent excellence in service. We look forward to serving you and your friends in the future.
Best regards,
Customer Experience Team