1StopBedrooms has a rating of 4.7 stars from 4,882 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
Items said they would ship by 12/20. Then when the order confirmation came it said they will not ship until 1/2! Not acceptable.
Kobi was incredibly helpful! Ordering was simple and straightforward. Great prices!
Everything is good so far. Shawn was very helpful in describing the payment and delivery process.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Great experience everything arrived very fast great customer service
Dear Michael,
Firstly, we want to express our sincerest gratitude for your kind words and stellar rating. Your engagement truly enriches our community and helps us maintain our dedication to delivering the best possible service.
We take pride in providing swift and excellent customer service, as we believe this is a core component of our company's values. The satisfaction and positive experiences of our customers like yourself are paramount to us, and we always strive to exceed expectations.
As we continue to evolve, your recognition reaffirms our commitment to maintaining the highest standards of service. We promise to consistently provide this level of excellence that you have experienced and appreciated.
Again, thank you for your exceptional review and for being a valued customer. We look forward to serving you with the same dedication and excellence in the future.
Best Regards,
Customer Experience Team
Ordering was easy and setting up. Delivery was very easy also 🙂
Dear Yellowstone,
We are incredibly grateful for your kind words and positive feedback. Your satisfaction is our top priority and we're delighted to hear that your experience with us was a smooth one.
Our team is dedicated to providing an effortless and enjoyable service, from the ease of ordering to the convenience of delivery. We believe in maintaining high standards in every aspect of our operation and your feedback reaffirms this commitment.
Thank you once again for acknowledging our consistent excellence in service. We are honored to have met your expectations and we look forward to serving you again in the future.
With warm regards,
Customer Experience Team
Very courteous and polite explained everything to me...would buy from again
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Very professional and patient. Ian was also responsive and informative
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Te representative was excellent is processing our phone order and working with us on a delivery date.
Dear Customer,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.
Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.
We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!
Warm regards,
Customer Experience Team
Good price and great service. Everyone we spoke to with questions about our order was friendly and helpful.
The bedroom set meet all my expectations and the crew was very professional
Dear Lakesha,
We truly appreciate you taking the time to share your positive experience with us. Your engagement is an essential part of our community, and we thank you for your contribution.
Our dedicated team is committed to delivering the highest level of service, ensuring every customer receives the professional, courteous, and efficient service they deserve. Your satisfaction is our ultimate goal, and it's heartening to hear that we met your expectations.
We pride ourselves on consistently providing superior service and delivering quality products that meet our customers' needs. Your review is a testament to this commitment. Thank you again, Lakesha, for affirming our dedication to excellence.
Best Regards,
Customer Experience Team
I was on the phone with Jill on Suber Monday 12/2/2024. He was absolutely awesome. Great listener and great patience and he gave me great suggestions. He sold me what I didn't plan to buy.
Dear Customer,
We deeply appreciate you taking the time to share your feedback with us. Your engagement plays an integral role in our mission to deliver the best possible experience to our customers.
Our team is committed to upholding the highest standards in customer service, ensuring that every interaction is marked by professionalism, efficiency, and a genuine eagerness to assist. This unwavering dedication is the cornerstone of our operations, and we're glad that it resonates with you.
In conclusion, we take pride in our consistent excellence in service, and your feedback affirms our belief that we're on the right path. Thank you again for your review. We look forward to continuing to exceed your expectations.
Best Regards.
Customer Experience Team
Good it was great yup yup yup yup good yup super good. All the good
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Always great prices, friendly customer service and delivery & setup too!
Hello Jared,
We're thrilled to hear from you and sincerely appreciate your positive feedback. Your support means the world to us!
Our team is committed to maintaining the highest standard of service that you've come to expect from us. We are steadfast in our dedication to providing a seamless and enjoyable experience, from the ease of purchase to the final setup of your product.
It's customers like you who inspire us to consistently deliver excellence in every aspect of our service. We look forward to continuing to meet your expectations and demonstrating our commitment to quality.
Thank you once again for your review, Jared. Here's to many more great experiences with us!
Warm Regards,
Customer Experience Team
Very nice salesman. Answered all my concerns. Also offered the best pricing in total.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Awesome experience, customer service excellent would definitely purchase again!
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
The best place to buy furniture, hands down. Lowest prices, best selection.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Products came quickly, well packaged, and all parts were there. However, there was some slight damage to the backs of one of the chairs and I am waiting for that issue to be resolved. Put in a customer service request last night. If I am able, I will update the rating once this issue is resolved.
Dear Vicki,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team
Excellent customer service. They go. Out of their way. To help you in a difficult situation
Dear Deborah,
Thank you so much for taking the time to share your experience with us. We appreciate your feedback as it helps us to continue serving our valued customers like you.
Your experience reflects our unwavering commitment to exceptional customer service. Our team is dedicated to going the extra mile to ensure every customer feels valued and heard, especially in challenging times.
We are thrilled to hear that our efforts made a positive impact on your experience. This is the standard we strive to maintain consistently. Your satisfaction is our greatest reward and we look forward to delivering the same level of excellence in every interaction.
Thank you once again for your encouraging words, Deborah.
Best Regards,
Customer Experience Team
Great customer service. We'll buy again. We searched for a while looking for the perfect chairs, we found them.
Dear Customer,
We’re overjoyed to hear your kind words and deeply appreciate you sharing your experience. It’s feedback like yours that fuels our passion for delivering top-notch service.
Our team is dedicated to creating a customer-first experience, and we’re so glad we could meet your expectations. Your satisfaction is our greatest reward.
Thank you for choosing us. We look forward to your next visit and to continuing to provide a service you can count on.
Warm wishes,
Customer Experience Team
Very speedy delivery. Pleased with the shopping expand delivery.
Dear Mark,
We appreciate you taking the time to share your positive experience with us. Your satisfaction is paramount to us and we're thrilled to hear about your speedy delivery.
Our team is dedicated to maintaining the highest level of service for all our customers. We take pride in our efficiency and our commitment to ensuring a seamless shopping experience.
We are pleased to have been able to serve you well. Your review is a testament to our unwavering commitment to service excellence. We look forward to continuing to exceed your expectations in the future.
Thank you once again, Mark. Your feedback supports our dedication to continuous service excellence.
Best Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.
Dear Nordia,
We truly appreciate your kind words and the time you've taken to share your experience with us. Your feedback is highly valued!
As a team, we are committed to providing all our customers with unparalleled service experiences. Ensuring the highest quality in our furniture and maintaining exceptional customer service are foundational to our ethos.
Your recognition validates our unwavering dedication to these standards, and we're thrilled to see it reflected in your review. We look forward to consistently providing you with the same level of excellence in your future engagements with us.
Thank you once again for your glowing review, Nordia. Your satisfaction is our success!
Best Regards,
Customer Experience Team