1StopBedrooms has a rating of 4.7 stars from 4,879 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1StopBedrooms most frequently mention customer service, white glove and perfect condition. 1StopBedrooms ranks 1st among Furniture sites.
This has absolutely been the easiest purchase I have ever made. They had exactly what I have been looking for. Customer service was great! Shawn took excellent care of me and explained everything well. Amd delivery was extremely quick and free! I highly recommend 1stop Bedrooms!
Love it, very comfortable and love the color. Plan on buying more
Dear Cindy,
We're so thrilled to hear from you and appreciate your feedback immensely. Your positive review is a testament to the dedication we have for our customers.
Our team continually strives to uphold the highest standards in customer service, ensuring that every interaction leaves a positive and lasting impression. Your satisfaction is at the heart of what we do, and your feedback serves as a great affirmation of our efforts.
In closing, we want to express our gratitude once again for your commendations. It is through these experiences that we continue to solidify our reputation for excellence in service. We can't wait to continue providing you with the comfort and style you love.
Best Regards,
Customer Experience Team
Easy ordering online! Very friendly customer service and extremely organized and helpful! I'm excited for the opportunity and very appreciated of getting the chance to win a gift card for One Stop Bedroom! I love the furniture from One Stop! Thank you again
Dear Toby,
We're genuinely delighted to read your wonderful review! We thoroughly appreciate the time you've taken to share your positive experience with us.
We believe that providing an easy and friendly shopping experience is just as crucial as the quality of our products. Your satisfaction, as well as the satisfaction of all our customers, is what we strive for. We are committed to maintaining high service standards and ensuring that every interaction with our team leaves you feeling appreciated and valued.
Excellence in service is not just a catchphrase for us - it's our way of life. We'll continue to uphold this ethos and deliver nothing short of the best. Thank you once again for your kind words, Toby.
Best regards.
Customer Experience Team
Good, delivered on time and in the right way. Will order again for sure.
Dear Cameron,
We're thrilled to hear from you and appreciate you taking the time to share your positive experience.
Your acknowledgment reaffirms our commitment to providing the best service possible. We take immense pride in ensuring that our customers receive their orders in the most timely and efficient manner, because we understand how valuable your time is.
Our unwavering dedication to excellence in customer service has always been a cornerstone of our ethos. We strive to consistently deliver on this promise and your feedback confirms that we are on the right track.
Thank you again, Cameron. We look forward to serving you with the same level of excellence in your future orders.
Warm regards,
Customer Experience Team
Pleasant and easy purchase. Great prices. Online agent very helpful.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
Irving was very helpful and knowledgeable. He was able to answer all my questions and process the order very quickly. Made everything easy.
Dear Customer,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.
Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.
We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!
Warm regards,
Customer Experience Team
Great customer service. Website was easy to manage and made ordering fast and easy.
Dear Customer,
We're thrilled to hear about your positive experience. Your feedback is truly appreciated, and we're grateful you took the time to share it with us.
Our team is committed to providing the highest level of service, consistently meeting and exceeding expectations. We take pride in delivering an unmatched customer experience that is built on trust, reliability, and a genuine passion for what we do.
Your review is a testament to our unwavering dedication to maintaining these high standards. We will continue to strive for excellence, ensuring that every interaction is nothing short of exceptional.
Thank you once again for your kind words and support. We look forward to serving you in the future with the same level of excellence you've come to expect from us.
Best,
Customer Experience Team
I recently ordered and have already had great communication regarding my order and how delivery will take place. They update often throughout the process.
The representative was very helpful with my questions. He explained that I needed a support system that I would not have known if I had ordered online. He also assured me delivery would not be an issue as most large trucks have problems getting to my home.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Joe was extremely helpful in picking out my desk and arranging delivery.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Great experience…the delivery service was excellent and ordering was easy.
Dear Customer,
Thank you for sharing your positive experience with us. We truly appreciate your engagement and your kind words about our delivery and ordering service.
Here at our company, we are committed to maintaining the highest level of customer satisfaction. Delivering excellent service is not just what we strive for, it's a standard we've set for ourselves. Your review reaffirms the hard work we put in every day and the high standards we continuously uphold.
In closing, we want to express our gratitude once again. Reviews like yours are a testament to the consistent excellence we strive to provide, and it's always rewarding to hear when we have succeeded. We look forward to continuing to serve you with the same level of excellence in the future.
Best wishes,
Customer Experience Team
I have no complaints so far. Ordering was easy. CSR was nice.
Dear Pauline,
Thank you for taking the time to share your positive experience with us. We truly appreciate your engagement and are delighted to hear that you found our ordering process to be effortless and our customer service representatives to be friendly.
Our commitment to maintaining high service standards is unwavering. Every day, we strive to deliver a seamless and enjoyable experience to our valued customers like you, ensuring that our services exceed your expectations.
Your review reaffirms the hard work we put in every day and we're thrilled to hear we hit the mark for you. We promise to continue fostering a tradition of service excellence for all our customers. Thanks once again for your kind words, Pauline!
Best Regards,
Customer Experience Team
Very helpful and answered all my questions. Explained the warranty program thoroughly.
Dear Jim,
We're delighted to hear from you! Your kind words are greatly appreciated.
Your feedback reaffirms our commitment to delivering outstanding customer service. We pride ourselves on providing comprehensive information to our valued customers, ensuring you're well-equipped with all the necessary details, from our products to our warranty program.
Our goal is to maintain the highest standard of service, always going the extra mile to ensure customer satisfaction. This is a hallmark of our company's ethos and a testament to our dedication.
Thank you once again for acknowledging our efforts. We take great pride in consistently delivering exceptional service, and it's always gratifying when it's recognized by our customers.
Best Regards,
Customer Experience Team
Very professional, excellent merchandise at 1/3 of the cost.
Dear Teresa,
We truly appreciate you taking the time to share your experience with us. Your endorsement means a lot to our team.
Thank you for acknowledging the professionalism and value we strive to offer. Our commitment to maintaining high standards in quality, affordability, and customer service is unwavering, and it is always rewarding to see this reflected in our customer's experiences.
We take pride in ensuring our customers consistently receive excellent service and products. Your satisfaction is a testament to our team's dedication and we look forward to serving you again.
Best wishes,
Customer Experience Team
Great customer service good prices. Nineteen more characters.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Delivery was great. They came, set up the furniture quickly and cleaned up afterwards.
Dear Customer,
We sincerely appreciate you taking the time to share your positive experience with us. Your engagement is invaluable and it's customers like you who fuel our ongoing commitment to excellence.
We take immense pride in maintaining our high standards, ensuring every step of the process - from delivery to installation - is carried out with utmost efficiency and attention to detail. Our dedicated team works tirelessly to provide the best possible service, leaving nothing to chance.
As we continue to strive for excellence, your words serve as a testament to our consistent efforts. We look forward to providing the same seamless experience in all your future interactions with us. Thank you once again for your encouraging words.
Best Regards,
Customer Experience Team
Simple shopping experience. Extra verification process was great. Delivery was fast. Will buy from here again.
Dear Customer,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with us. Your kind words about our professional and friendly service mean the world to our team.
Our goal is always to exceed expectations and create a seamless experience for our valued customers. Knowing we met your expectations motivates us to keep improving and delivering excellence.
We truly appreciate your trust in us and look forward to welcoming you back soon. Please don’t hesitate to reach out if there’s anything more we can do for you!
Warm regards,
Customer Experience Team
Items said they would ship by 12/20. Then when the order confirmation came it said they will not ship until 1/2! Not acceptable.
Kobi was incredibly helpful! Ordering was simple and straightforward. Great prices!
Amazing customer service and great quality furniture!
Dear Nordia,
We truly appreciate your kind words and the time you've taken to share your experience with us. Your feedback is highly valued!
As a team, we are committed to providing all our customers with unparalleled service experiences. Ensuring the highest quality in our furniture and maintaining exceptional customer service are foundational to our ethos.
Your recognition validates our unwavering dedication to these standards, and we're thrilled to see it reflected in your review. We look forward to consistently providing you with the same level of excellence in your future engagements with us.
Thank you once again for your glowing review, Nordia. Your satisfaction is our success!
Best Regards,
Customer Experience Team
Everything is good so far. Shawn was very helpful in describing the payment and delivery process.
Dear Customer,
We're delighted to hear that you had a great experience with us. Your feedback is valuable, and we truly appreciate you taking the time to share your thoughts.
Our team is committed to providing an unparalleled level of service that sets the bar in our industry. We pride ourselves on our unwavering standards and dedication to exceed our customers' expectations.
Thank you once again, for your recognition. It's reviews like yours that affirm our consistent pursuit of excellence in service, ensuring every interaction is a positive one. We look forward to continually serving you with the same high standards you've come to expect from us.
Warm Regards,
Customer Experience Team
Answer: No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.
Answer: They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!
Answer: Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!
Answer: Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.
Answer: Glad you did your research, I am dealing with a nightmare with them.
Answer: Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money
Answer: Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!
Answer: Good luck, hope you get your stuff. You EVENTUALLY will. But not when promised. Liars
Answer: Yes they try to charge extra shipping cost days after you place order and pay in full.
Dear Mendy,
We're truly glad to hear from you. Your words, although succinct, mean a lot to us. We are thankful for your engagement and for taking the time to share your thoughts.
Here at our company, we pride ourselves on our unwavering commitment to delivering high-quality service. Each day, we strive to exceed customer expectations, and your feedback serves as an affirmation of the standards we uphold.
In conclusion, we believe in the power of consistent excellence and we're thrilled that you've experienced it firsthand. Our team will continue to work diligently in maintaining our high standards to ensure each customer encounter is as positive as yours.
Thank you once again for your review.
Best regards.
Customer Experience Team