1stDibs has a rating of 4.5 stars from 987 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.
Seller was very responsive and shipped the items immediately! They came meticulously packaged and were exactly as pictured. Highly recommend.
My experience in acquiring a Salvador Dalí Divine Comedy woodcut print from 1stDIBS was first class. They were very responsive to all my questions and concerns before AND after my acquisition.
Thank You For Your Review, James!
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Great as always in all aspects of the experience, from initial browsing to completed transaction.
The best antique trading platform, fast, reliable, and simple and clear operation interface.
Thank You For Your Review, Harry!
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Great experience the seller was fantastic, the item beautiful!
Thank You For Your Review, Nadia!
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Quick and easy. That is as good as it gets for me. Lovely product with excellent shipping provided.
Thank You For Your Review, Susan!
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Super fast shipping! Flawless items I have purchased. Very happy!
Thank You For Your Review, Victoria!
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All in all, really great websites to buy luxury watches, I can only recommend it to everyone!
Thank You For Your Review, Mark!
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Sellers are willing to work with customer with "temp" hold for a couple of days to allow time for measurement confirmation in space. Checkout is easy and simple. 1stDibs great place in finding some unique items!
I've ordered several things from 1st Dibs and all have met or exceeded my expectations and arrived in a timely manner. Any questions I have had have been answered quickly by the vendor.
Thank You For Your Review, Margaret!
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Quality to all items received were as expected and arrived in good time.
When we bought our new home, we needed additional furnishings for it. But at that time the world was in the middle of Covid; and we thought it wise not to travel in order to find what we wanted.
Then I discovered 1stDibs. Voilà! We shopped, very carefully, and though we made a few mistakes, most of the furniture and the objets d'art were just right – and at times both surprised and delighted us. Thank goodness for 1st Dibs!
Thank You For Your Review, Laura!
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Very Professional. Thank You
The piece of Jewelry was exquisite
Thank You For Your Review, Elijah!
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This site is perfect for navigating through the most beautiful pieces. My favorite go-to for the best of the best. I could change the confirmation window after you delete an item from the favorites, I cannot understand why the extra step is needed. I want to get on with shopping! :)
Thank You For Your Review
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1stDibs
My experience has been excellent.
1stDIBS is an easily navigated and exceptionally dependable source that carefully vets sellers and backs up its products.
Thank You For Your Review, Madelyn!
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Artists, beware of 1stDibs' deceptive tactics! Initially, they lure you in with a free contract subscription, but after one year, without any notice, they automatically switch you to a contract subscription costing a staggering $1200 USD per year. What's worse, you're trapped in the subscription with no way out until its end. They stealthily siphon money from your bank account, leaving you feeling helpless. It's nothing short of theft! Stay vigilant and avoid falling victim to this unscrupulous organization.
We Appreciate Your Feedback
Thank you for leaving a review on Sitejabber, we're sorry to hear your experience did not meet expectations. We want to help you resolve this issue, so we invite you to contact us if you wish to speak to a specialist.
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1stDibs
This is my first offer ever made through 1st Dibs, very simple and very impressed with the quickness of your sellers response.
Thank you,
Susan Byerley
Thank You For Your Review, Susan!
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Took some time to learn the website, but once understood it works well. First seller I have worked with, but was responsive and helpful with my inquiries.
Thank You For Your Review
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1stDibs
The selection of excellent art pieces on this site are outstanding. The process of purchasing has always worked well and the purchases were as represented.
Very smooth and easy to navigate. Arrived quickly in good condition. What else can I say?
Easy to navigate and easy to understand the process. I especially like the extensive pick-up or delivery options as well as the additional request section.
Thank You For Your Review, Abigail!
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Answer: Thank you for your inquiry! You can contact us Monday - Friday from 4am - 6pm ET, & Saturday - Sunday from 9am - 6pm ET. Our dedicated specialists are available via live chat (fastest response), email, and phone to help with answering your questions and assisting with any other concerns. Please kindly see this link attached for our direct to contact us: https://www.1stdibs.com/contact/ Kind Regards, 1stDibs
Answer: It's a real company. But as I have learned by experience their policies and buyer protection are a scam. They mark up prices and sell high. You over spend and no way to get a refund. I'm highly disappointed in their ethics. Don't buy, look elsewhere.
Answer: None all experience has been negative, it seems to be full of fraudulent activity
Thank You For Your Review, Charlotte!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,