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1stDibs

Overview

1stDibs has a rating of 4.5 stars from 987 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention customer service, good experience and free shipping. 1stDibs ranks 14th among Home Decor sites.

service
42
value
36
shipping
37
returns
31
quality
30
This company responds to reviews on average within 2 days
+51
How would you rate 1stDibs?
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Rhode Island
1 review
0 helpful votes
Follow Charlotte X.
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Seller was very responsive and shipped the items immediately! They came meticulously packaged and were exactly as pictured. Highly recommend.

Date of experience: January 7, 2025
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Charlotte!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Pennsylvania
1 review
0 helpful votes
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My experience in acquiring a Salvador Dalí Divine Comedy woodcut print from 1stDIBS was first class. They were very responsive to all my questions and concerns before AND after my acquisition.

Date of experience: January 10, 2025
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, James!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Florida
1 review
0 helpful votes
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Great as always in all aspects of the experience, from initial browsing to completed transaction.

Date of experience: January 27, 2025
Maryland
1 review
0 helpful votes
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Excellent
February 2, 2025

Excellent. Smooth and prompt. Very professional. Definitely a first class experience.

Date of experience: January 23, 2025
California
1 review
0 helpful votes
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The best antique trading platform, fast, reliable, and simple and clear operation interface.

Date of experience: January 18, 2025
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Harry!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

New York
1 review
0 helpful votes
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Great experience the seller was fantastic, the item beautiful!

Date of experience: January 14, 2025
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Nadia!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Washington
1 review
0 helpful votes
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Quick and easy
January 14, 2025

Quick and easy. That is as good as it gets for me. Lovely product with excellent shipping provided.

Date of experience: January 4, 2025
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Susan!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Michigan
1 review
0 helpful votes
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Super fast shipping!
January 20, 2025

Super fast shipping! Flawless items I have purchased. Very happy!

Date of experience: January 10, 2025
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Victoria!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Austria
1 review
0 helpful votes
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All in all, really great websites to buy luxury watches, I can only recommend it to everyone!

Date of experience: January 8, 2025
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Mark!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

New York
1 review
0 helpful votes
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Sellers are willing to work with customer with "temp" hold for a couple of days to allow time for measurement confirmation in space. Checkout is easy and simple. 1stDibs great place in finding some unique items!

Date of experience: July 9, 2024
Virginia
3 reviews
0 helpful votes
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Consistent Value & Service
August 15, 2024
Updated review

I've ordered several things from 1st Dibs and all have met or exceeded my expectations and arrived in a timely manner. Any questions I have had have been answered quickly by the vendor.

Date of experience: August 5, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Margaret!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,


Easy & Efficient
August 9, 2024
Previous review

Quality to all items received were as expected and arrived in good time.

Date of experience: July 30, 2024
Alabama
1 review
0 helpful votes
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When we bought our new home, we needed additional furnishings for it. But at that time the world was in the middle of Covid; and we thought it wise not to travel in order to find what we wanted.
Then I discovered 1stDibs. Voilà! We shopped, very carefully, and though we made a few mistakes, most of the furniture and the objets d'art were just right – and at times both surprised and delighted us. Thank goodness for 1st Dibs!

Date of experience: October 30, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Laura!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

California
1 review
0 helpful votes
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Very Professional
January 8, 2025

Very Professional. Thank You
The piece of Jewelry was exquisite

Date of experience: December 29, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Elijah!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Arizona
1 review
0 helpful votes
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This site is perfect for navigating through the most beautiful pieces. My favorite go-to for the best of the best. I could change the confirmation window after you delete an item from the favorites, I cannot understand why the extra step is needed. I want to get on with shopping! :)

Date of experience: July 5, 2024
Customer S. 1stDibs Rep
6 months ago

Thank You For Your Review
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,
1stDibs

District of Columbia
2 reviews
0 helpful votes
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My experience has been excellent
November 12, 2024

My experience has been excellent.
1stDIBS is an easily navigated and exceptionally dependable source that carefully vets sellers and backs up its products.

Date of experience: November 2, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Madelyn!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Netherlands
1 review
0 helpful votes
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Artists be aware!
October 12, 2024

Artists, beware of 1stDibs' deceptive tactics! Initially, they lure you in with a free contract subscription, but after one year, without any notice, they automatically switch you to a contract subscription costing a staggering $1200 USD per year. What's worse, you're trapped in the subscription with no way out until its end. They stealthily siphon money from your bank account, leaving you feeling helpless. It's nothing short of theft! Stay vigilant and avoid falling victim to this unscrupulous organization.

1stDibs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 2, 2024
Customer S. 1stDibs Rep
6 months ago

We Appreciate Your Feedback

Thank you for leaving a review on Sitejabber, we're sorry to hear your experience did not meet expectations. We want to help you resolve this issue, so we invite you to contact us if you wish to speak to a specialist.

Kind regards,
1stDibs

Nevada
1 review
0 helpful votes
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This is my first offer ever made through 1st Dibs, very simple and very impressed with the quickness of your sellers response.

Thank you,
Susan Byerley

Date of experience: August 29, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Susan!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,

Tennessee
1 review
0 helpful votes
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Took some time to learn the website, but once understood it works well. First seller I have worked with, but was responsive and helpful with my inquiries.

Date of experience: July 17, 2024
Customer S. 1stDibs Rep
6 months ago

Thank You For Your Review
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,
1stDibs

California
1 review
0 helpful votes
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Enjoyable and easy experience
August 6, 2024
Updated review

The selection of excellent art pieces on this site are outstanding. The process of purchasing has always worked well and the purchases were as represented.

Date of experience: July 27, 2024

Excellent
August 5, 2024
Previous review

Very smooth and easy to navigate. Arrived quickly in good condition. What else can I say?

Date of experience: July 26, 2024
Thailand
1 review
0 helpful votes
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Easy to navigate and easy to understand the process
September 9, 2024

Easy to navigate and easy to understand the process. I especially like the extensive pick-up or delivery options as well as the additional request section.

Date of experience: August 30, 2024
Customer S. 1stDibs Rep
3 months ago

Thank You For Your Review, Abigail!

We're so glad you enjoyed shopping at 1stDibs and shared your experience on SiteJabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.

Kind regards,